Screentextiles Reviews

Name: Screentextiles
Rating: 4.79

4.8 Rating 1,295 Reviews

95 %

of reviewers recommend Screentextiles

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Screentextiles 5 star review on 11th March 2026

Anonymous

Screentextiles 5 star review on 27th December 2025

Dan Mackay

Screentextiles 5 star review on 11th December 2025

Helen Wilde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a cap described as Flex fit, when it arrived it had a snap back which isn't flex fit. Emailed to complain but got no response. In the small print description of the cap it say snap back but the main title says flexfit so it's misleading advertising. Won't use again.”

Helpful Report

Posted 3 years ago

Hi Simon, The brand itself is called Flexfit by Yupoong, and on the product description, it is stated that it is a snapback. We can see that you emailed in on Friday 20th May, where one of our team got back to you on the same day to tell you this information. We can understand the confusion on this. However, we always recommend our customers to read our product descriptions carefully before purchasing. To take this issue further or if you would like to discuss our garments in more detail, please don't hesitate to ring us on 01928 571522. Kind regards, Screentextiles

Posted 3 years ago

“I ordered a yellow top , a neon yellow lime colour top arrived , disappointed”

Helpful Report

Posted 3 years ago

Hi Marie, You ordered a neon yellow shirt. If you have received the wrong item, don't hesitate to contact us so we can rectify any mistakes.

Posted 3 years ago

“still havent recieved items”

Helpful Report

Posted 4 years ago

Hi Clair, we are sorry to hear you have not received your items. On your DPD tracking info, we can see that your parcel had two missed deliveries on the 1st and 2nd of March. As a result of this, it has been returned back to the DPD depot. If you would like to get in touch with our helpful team at info@screentextiles.co.uk or on 01928 571522, where we can help sort out this issue for you. Kind regards, Screentextiles

Posted 4 years ago

“Not received my bag yet”

Helpful Report

Posted 4 years ago

Hi Su, we are sorry to hear about this. On your DPD tracking info, we can see that your parcel was out for delivery on the 10th Feb at 10:01am, but the DPD driver missed you. As a result of this, your package has been returned back to DPD. If you still haven't received your order please call us on 01928 561522 or at info@screentextiles.co.uk where we can help rectify this issue for you. Kind regards, Screentextiles

Posted 4 years ago

“Product didn't fit and wanted to return the item - no return form option on the web site. Emailed the company 3 times no reply and and checked the junk folder. Phoned over the week but goes to answer machine and no option to leave a message. Impossible to get hold of anyone to discuss the issue.”

Helpful Report

Posted 4 years ago

Hi there, we are sorry to hear about this. To obtain a returns form, please log into your account, click on order history, and click on the order from which you wish to return items. After this, you will be emailed a returns form. If you have placed your order without opening an account, please get in touch with us on 01928 571522 or email us at info@screentextiles.co.uk, where we will upgrade you so you will be able to receive a returns form. Our return address is also at the bottom of our website. If you still require some guidance, please don't hesitate to contact one of our friendly advisors, where we can help you with your order. Kind regards, Screentextiles

Posted 4 years ago

“I ordered 4 items and got only 3. Wrote them a letter about this and they ignored it”

Helpful Report

Posted 4 years ago

Hi Vilmos, we are sorry to hear about this. We can see on our emails that one of our colleagues had emailed you on the 10th of December regarding this - please check your junk folder if it may have potentially been sent there. If you ever need to get in touch with us about order details, our phone line is 01928 571522, where one of our helpful advisors can rectify any issues for you. We're open from 9am-5pm but Christmas hours may differ, please check our website for more details. If you could contact us on our phone line or at info@screentextiles.co.uk, we will get back to you as soon as possible and resolve any order issues for you. Kind regards, Screentextiles

Posted 4 years ago

“Still no response from anyone inside the company regarding my missing order I have message so many times I am getting annoyed with it so everyday from now until someone gets bck to.me there will be a bad review from me everyday.”

Helpful Report

Posted 4 years ago

Hi Craig, we are sorry to hear you haven't received your order. We have replied to any emails you have sent to us and have not received any calls from you. Our colleague Matt has spoken to you this morning regarding your order, which as discussed we hope that you have your order tomorrow or the following day. If there is ever an issue in the future, please don't hesitate to give us a call on 01928 571522 so that one of our helpful advisors is notified about any issues and we can help rectify the issue for you. For any other queries, we are here to help at info@screentextiles.co.uk. Kind regards, Screentextiles

Posted 4 years ago

“It has not arrived yet ?”

Helpful Report

Posted 4 years ago

Hi Kelly, I have looked into this for you, I can see that your parcel has been delivered and received by HIGGINS at 10:07 on Fri 13 Aug 2021. If this is not the case, please get in touch with our advisors, we pride ourselves on great customer service if there is ever an issue with an order please don't hesitate to get in touch. Kind regards, Screentextiles.

Posted 4 years ago

Screentextiles is rated 4.8 based on 1,295 reviews