Scarf Room Reviews

Name: Scarf Room
Address: 37 Clifton St, Lytham St Annes
Rating: 4.88

4.9 Rating 5,901 Reviews

98 %

of reviewers recommend Scarf Room

4.9

Based on 5,901 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

Phone: 01253 468967

Email:

info@scarfroom.co.uk

Location:

37 Clifton St
Lytham St Annes
FY8 5ER

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Scarf Room 5 star review on 12th March 2024

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery didn't like the scarf.”

Helpful Report

Posted 7 years ago

“found loose threads sticking out, didn't want to return as wouldn't have scarf on time for Christmas. Tissue obviously reused, creased and scrunched. Will mend myself. Crap.”

Helpful Report

Posted 7 years ago

Dear Claudia Thank you for your e-mail. It is unfortunate that you found loose threads in your scarf. We would, of course, have replaced/offered you a full refund had you contacted us directly. Concerning the other matter, under no circumstances would we ever re-use tissue paper! Indeed, you will see from the majority of other reviews that most of Scarf Room customers are exceptionally happy with the quality of their scarves and often make mention of the time and care we take with wrapping each item before it goes out. I am very sorry that you have felt the need to write such a poor review - if you had contacted us first we would have done all we could to have rectified the problem.

Posted 7 years ago

“The scarf that I ordered and that was shipped on the 8th November still hasn't arrived. It was supposed to be a gift for a friend for her birthday which has now passed. I would ask for a refund for this item.”

Helpful Report

Posted 7 years ago

We have since contacted you and given you a full refund for the item you have not received. Please accept our apologies for any inconvenience this may have caused. Also, please use the code "sorry" to obtain a 20% discount the next time you shop with us on-line. Best regards. Scarf Room.

Posted 7 years ago

Scarf Room is rated 4.9 based on 5,901 reviews