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RTC Reviews

4.9 Rating 168 Reviews
99 %
of reviewers recommend RTC
4.9
Based on 168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RTC Reviews
RTC 5 star review on 30th April 2024
Verified Customer
RTC 5 star review on 30th April 2024
Verified Customer
RTC 5 star review on 3rd December 2023
Verified Customer
RTC 5 star review on 3rd December 2023
Verified Customer
RTC 5 star review on 3rd December 2023
Verified Customer
RTC 5 star review on 21st September 2023
Verified Customer
RTC 5 star review on 24th February 2023
Verified Customer
3
Anonymous
Anonymous  // 01/01/2019
Happy with the work carried out and how quickly minor issues were sorted out
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Posted 1 week ago
Thank you for your positive feedback! We're glad to hear that you were happy with the work and that our team was quick to resolve any minor issues. Your satisfaction means a lot to us! Best wishes, Team RTC
Posted 1 week ago
Two lads made a good professional job. Put boards back they had to move and replaced the insulation.
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Posted 1 year ago
Glad you were happy with the job!
Posted 1 year ago
As before very good service, if a little slow in responding at times
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Posted 3 years ago
Apologies that you felt that we didn't respond quick enough at times but we are really pleased with your positive review. Thank-you for taking the time to leave the review
Posted 3 years ago
RTC provided a solution to our damp cellar. The work was done to a good standard. The technicians worked hard and were always friendly and polite. We were kept well informed of progress. Happy to recommend RTC
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Posted 3 years ago
Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to the team. Thanks again - Team RTC
Posted 3 years ago
Would recommend, did a very professional job. Only downside, had to wait 5 months for the work to be done.
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Posted 3 years ago
Thank you for your positive review. We are pleased everything went well and you are happy with the work. Yes, unfortunately, due to the current pandemic and our extremely busy work load delays were inevitable. Fortunately, the situation has improved dramatically, which is a relief to us all. Thanks again for your kind words and we will be sure to pass them to the technicians involved on the job. Team - RTC
Posted 3 years ago
I have recently had damp proof work done with RTC. From the start of the process which involved a survey, to the work being completed and the time in between I found RTC to be a professional outfit. Due to circumstances out of RTC control the start date had to change on several occasions because of Covid, however, RTC were good at communicating this and gave ample time to re arrange dates etc. Once work started, the Guys were professional, clean, tidy and punctual. I would recommend RTC for anyone that needs damp proof work.
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Posted 4 years ago
Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this especially given the circumstances over the last 18 months making it difficult. We will be sure to pass on your review to the team. Thanks again - Team RTC
Posted 3 years ago
I was satisfied with RTC's damp proofing and handling of an issue, regarding damage to a patio door opening and closing mechanism.
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Posted 4 years ago
Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to the team. Thanks again - Team RTC
Posted 3 years ago
Very professional assessment of our problems dealt with well with little mess. Would use RTC again without hesitation
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Posted 4 years ago
Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to all of our staff. Thanks again - Team RTC
Posted 4 years ago
Family run firm . Office staff at RTC were approachable and helpful. We were pleased with the work done by main contractor Ben who was happy to answer any questions we had about what he was doing as he went along . Areas worked were left clean and tidy. A couple of staffing issues due to illness meant re organisation of plans. We are happy to recommend RTC for survey and solution of our damp problems
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Posted 4 years ago
The work was carried out with no delays and the backup administration was very prompt . The invoicing is clear and detailed . There was a bit of cleaning up to do afterwards as the ceiling window in the loft was left very dirty and it looks down into the landing .
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Posted 4 years ago
I was pleased with the work carried out, but unfortunately it took an extra day to complete than planned. This I believe was down to having only one skilled worker present for the majority of time. However, they assured me that I was their priority and so drafted in extra help. It's a shame I can't give them full marks because their customer service is genuinely excellent. But the delay I think was something that could have been avoided if they had an extra skilled worker. I would use RTC again and I do recommend them as they are trustworthy, turn up on time and they do clean up after themselves as promised. They made sure I was happy with everything before they left and the workers who I came into contact with were very pleasant and friendly. 4/5.
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Posted 6 years ago
Thank you so much for you comments, Unfortunately, at the time of carrying out the work at your property, one of our technicians had been taken seriously ill. This meant that the job did run over slightly. Fortunately he is now back to full strength and back to work. Your kind words with regards the work carried out and our customer service means a lot as we do pride ourselves on providing an unrivaled customer journey. Thank you again, it was a pleasure working with you
Posted 6 years ago
Very helpful, reliable and did a professional job. Very happy with the level of work.
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Posted 8 years ago
RTC is rated 4.9 based on 168 reviews