RTC Reviews

Name: RTC
Rating: 4.90

4.9 Rating 168 Reviews

99 %

of reviewers recommend RTC

Company Reviews

Metrics

4.9

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Verified Customer

Verified Customer

RTC 5 star review on 21st September 2023

Verified Customer

Verified Customer

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice guy polite did a amazing job would definitely recommend rtc to my friends and family”

Helpful Report

Posted 4 years ago

Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to the technician that carried out the works. Thanks again - Team RTC

Posted 4 years ago

“Absolutely fantastic service and great company. One of our rented houses had damp in the basement despite us having damp proofing done. RTC came to the rescue and sorted out the problem and that too with a reasonable price. Highly recommend them.”

Helpful Report

Posted 4 years ago

Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to our team. Thanks again - Team RTC

Posted 4 years ago

“Sent like 5 requests for a survey. Just got ignored”

Helpful Report

Posted 4 years ago

We are sorry to hear that you have sent several requests and haven't heard back. We have looked through our system and unfortunately we cant seem to find any multiple survey requests that haven't been dealt with. During these unprecedented times we are working hard to try and accommodate all requests whilst working with limited capacity and can again only apologise if your request has been missed. Our company policy is to deal with all requests within 24 hours. If you would like to contact us you can email admin@rtcgroup.co.uk or alternatively call us on 01253 405511 and we can try to resolve this matter. Thanks - Team RTC

Posted 4 years ago

“On time, tidy, honest, communicative. Highly recommend, would use again Can't thank RTC enough for the work and service they have provided”

Helpful Report

Posted 1 year ago

“Had RTC in to do damp proof work in dining room and hall way turned up on time everyday kept my property as clean as they could even thought this is a messy job before leaving everyday they made sure all work areas we’re hovered and swept the staff I had at my property were really nice friendly hard working lads they answered all my questions if I ever need them in the future they will be getting a call and can I finish by giving Jack a shout as he was with us though out the works and he is a credit to RTC”

Helpful Report

Posted 1 year ago

Thank you for the positive review! We are happy to hear that you were pleased with all the work carried out. We will also pass this on to Jack!

Posted 1 year ago

“The lads who came were very nice nothing was to much trouble, and when I phoned up the lady’s were also helpful”

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Posted 1 year ago

Thank you! Glad we could help!

Posted 1 year ago

“Fantastic job done, really appreciate the work done. They did more than I expected at a really high standard. Nothing negative I could possibly say so I would recommend to anyone requiring their services. Good job RTC!”

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Posted 1 year ago

Thank you for the kind words! Pleased to hear that you would recommend our services!

Posted 1 year ago

“Two lads made a good professional job. Put boards back they had to move and replaced the insulation.”

Helpful Report

Posted 1 year ago

Glad you were happy with the job!

Posted 1 year ago

“From start to finish the company were very professional. Everything was explained to us. Despite the work being very messy, everything was cleaned up at the end of each day. The two lads who completed the work, Wes and George, were hard working, polite and answered my many questions without any problem. The work was done to a very high standard, and it exceeded my expectations. I would highly recommend RTC, I would not hesitate to use them again.”

Helpful Report

Posted 1 year ago

Thank you for this great review! We will pass on these kind words to both Wes and George!

Posted 1 year ago

“I recently had a Positive Input Ventilation System fitted in my loft and was very happy with the results. Within just a couple of days the problem with condensation was clearing. Lawrence who fitted the system did a great job and was very clean and tidy also the ladies in the admin department were very pleasant and helpful.”

Helpful Report

Posted 1 year ago

Thank you! We will pass this on to Lawrence and the ladies in the office!

Posted 1 year ago

“Excellent service professional and very friendly”

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Posted 1 year ago

Thank you! Happy to help if you have any more issues!

Posted 1 year ago

“The best company I have ever dealt with. All the staff were absolutely brilliant. The damp proof work was superbly done and very tidy. The communication was so professional. I would highly recommend this company”

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Posted 1 year ago

Thank you for the great review! We will make sure all the staff hear about the kind words!

Posted 1 year ago

“Work done efficiently & on time by very pleasant workmen”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I had problems with damp along a kitchen wall and dining area. The survey was completed in a timely manner and although I then had to wait for work to commence it was all completed within a week. The area required a damp proof course and then replastering. The teams sent by RTC were at all times polite and friendly and my home was left very tidy after each visit. Any questions I had about the job were answered honestly and since the work was finished in early January I have had no further issues.”

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Posted 2 years ago

Thank you for the positive review!

Posted 2 years ago

“RTC took all of the worry out of our hands. Excellent in-depth report and professional from start to finish. Andrew and staff are always happy to help. We would definitely recommend them.”

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Posted 4 years ago

Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to Andrew and the team. Thanks again - Team RTC

Posted 4 years ago

“Punctual, professional, good work ethic, clean work area and very pleasant team Office staff are efficient and deliver on any promise made A highly recommended company”

Helpful Report

Posted 4 years ago

Thank you for your review. We strive to provide the best possible service and its always nice to hear when we achieve this. We will be sure to pass on your review to our team. Thanks again - Team RTC

Posted 4 years ago

“Really helpful,professional team. They have done a lot of work for us. Repeat business is always the best reference !”

Helpful Report

Posted 7 years ago

RTC is rated 4.9 based on 168 reviews