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Royal Bathrooms Reviews

4.7 Rating 2,111 Reviews
94 %
of reviewers recommend Royal Bathrooms
4.7
Based on 2,111 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Royal Bathrooms Reviews
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Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

Write Your review

Excellent service. No issues
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We are glad that you are happy with the service and did not have any issues, We appreciate you leaving a review. Adam from Royal Bathrooms
Posted 1 year ago
L shape shower bath purchased , not fitted yet but as described, looks good quality and looks like pics on website, very competative price included delivery . one of the best couriers weve seen , emailed delivery date and phone call day before , driver texted arriaval time , and was on time , so excellent service . will make more purchases in future
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We are happy that you were impressed with the quality of our L shape Qubix bath and also the price. We will contact the couriers and let them know that you were happy with the service and how they contacted you before delivery to give you an idea of when your delivery was coming. We appreciate your review. Harry from Royal Bathrooms
Posted 1 year ago
Not fitted the sink unit yet but looks really nice quality item. Service simple and efficient.
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We are glad you like the quality of the 400MM Como wall-hung gloss unit. Adam from Royal Bathrooms
Posted 1 year ago
Ordered twice from RB and I have to say I was sceptical of the service claims. I shouldn’t have been as they exceeded expectations, arrived earlier than expected after being text, emailed and phoned to confirm delivery times dates etc. FANTASTIC SERVICE. Have recommended twice already to other developers.
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We are happy that you have ordered 2 times from us and we understand from your comments that you were skeptical about ordering however the courier company and our customer service team provided amazing service. Harry from Royal Bathrooms
Posted 1 year ago
Excellent service and product. Prompt delivery and well packaged. Wish I had found royal bathrooms when I was trading as a plumbing and heating engineer 👌
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We are happy that you were impressed with your order and also how the delivery was done promptly and the item was packaged well. Adam from Royal Bathrooms
Posted 1 year ago
Good products and excellent delivery and well packaged.
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We are glad you were impressed with your tall boy in gloss grey and also the courier company, We will contact them and let them know your comments. Harry from Royal Bathrooms
Posted 1 year ago
Excellent service - delivery was smooth with great communication and product was a great quality item- thank you
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We appreciate your kind words advising that you were happy with the quality of your vanity unit set in the Elena gloss grey range, We will contact the couriers as well and let them know you were happy with there service as well. Adam from Royal Bathrooms
Posted 1 year ago
Had to order a sink for quick delivery due to another supplier letting us down. Order was easy and delivered quickly with good communication, even when the courier had an accident on the way. Will use again instead of the other supplier.
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We are sorry to hear another supplier has let you down and we came to the rescue and delivered the item quickly and you were impressed by the communication. Harry from Royal Bathrooms
Posted 1 year ago
Nice looking minimalist, 1 draw hung basin unit, slightly cheaper if bought directly from Royal Bathrooms, fantastic, prompt, communications and speedy delivery.
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We are glad that you liked the look of your 600MM wall-hung gloss grey 1-drawer unit supplied with a ceramic minimalist basin. We will let the customer service team know that you were happy with the communication and let the couriers know you were impressed with the fast delivery. Adam from Royal Bathrooms
Posted 1 year ago
Good selection of items, reasonable prices and excellent customer service. From payment through to delivery we were kept informed by email confirmation of order/payment also of expected delivery time. A first class service, thank you 5* The delivery driver even dropped the delivery in the garden where it was needed and delivered it on time, with courtesy and care, most importantly, in one piece! (Back to wall toilet/seat/cistern)
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We are glad you were happy with the wide selection we have to offer and the competitive prices, We appreciate your feedback on advising how smooth the order went through for you as well. We will also contact the couriers and let them know that you were impressed with there actions and going above and beyond. Harry from Royal Bathrooms
Posted 1 year ago
Easy ordering online and delivery was outstanding, ordered bank holiday Monday and arrived on Wednesday. Checked all ok after delivery but unfortunately we are delayed in having it fitted so cannot review the assembled cubicle as yet.
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We appreciate your kind words, We are happy that you were impressed by the quick and easy way of ordering and the service you received from the courier company. Adam from Royal Bathrooms
Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We appreciate you are happy with the service that you received with your order for a wetroom screen and hinged flipper panel. Harry from Royal Bathrooms
Posted 1 year ago
I have ordered two toilets from Royal Bathrooms at different times. Both orders have been swiftly dealt with and the items have been delivered when they said they would be. Overall the quality and value for money are very good, though there was a problem with the glaze finish on the cistern of the first toilet, but that was very swiftly dealt with and customer services organised for it to be collected and another one delivered.
Helpful Report
Posted 1 year ago
Hello Thank you for your leaving a review, We are glad that you are happy with the abacus close coupled toilet that you purchased 2 times from us, Also your comments regarding the quality of the toilet and the value for money, We will let the customer service team know that you were impressed when there was an issue and they resolved this for you immediately. Adam from Royal Bathrooms
Posted 1 year ago
Customer service was excellent,product very good quality happy with my purchase
Helpful Report
Posted 1 year ago
Hello Thank you for your feedback, We are happy that you were impressed with the customer service team, We will let them know for you and are also happy with the quality of the items. Harry from Royal Bathrooms
Posted 1 year ago
I would definitely use this company again and I am happy to recommend them to friends and family, the products were of excellent quality
Helpful Report
Posted 2 years ago
Hello Thank you for your leaving a review, We are happy that you were impressed with the quality of your WC unit and toilet and also your vanity unit. Adam from Royal Bathrooms
Posted 1 year ago
A good product Delivered on time and price very reasonable.
Helpful Report
Posted 2 years ago
Hello Thank you for your feedback, We are glad that you liked your Qubix L shape 1600 bath, Also the price of the bath set, We will contact the couriers and let them know that you were happy as well. Harry from Royal Bathrooms
Posted 1 year ago
Excellent service from this supplier. Ordered online and within an hour I had an email to say the items had been dispatched. Good quality and value also.
Helpful Report
Posted 2 years ago
Hello Thank you for your feedback, We are glad you are impressed by the quality of the Nuie shower tray and also the updates regarding your order being dispatched and delivered. Harry from Royal Bathrooms
Posted 1 year ago
I purchased a WC from Royal Bathrooms back in January, only just got round to fitting it last weekend and noticed there was a problem with one of the cistern parts. I left a message on Sunday and was really surprised to get a reply the same day! The customer service was excellent, I was asked to send a picture, which I did and they arranged for a replacement to be sent by next day delivery. Couldn't ask for better, love the WC & fantastic service! Will definitely be a retuning customer
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Posted 2 years ago
All went well from choosing, paying and swift delivery. Would use again.
Helpful Report
Posted 2 years ago
ordered shower screen and tray 12.30pm on the Thursday and arrived 6.30am next day. 10 out of 10 and great product
Helpful Report
Posted 2 years ago
Royal Bathrooms is rated 4.7 based on 2,111 reviews