Rotashop Reviews

Name: Rotashop
Address: 40 Huxley Close, 40 Huxley Close, Northamptonshire
Rating: 4.42

4.4 Rating 256 Reviews

83 %

of reviewers recommend Rotashop

Company Reviews

Metrics

Info

4.4

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01933 685840

Email:

adam@potn.co.uk

Location:

40 Huxley Close,
40 Huxley Close
Northamptonshire
NN8 6AB

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Rotashop 5 star review on 29th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Warring to people from ireland I brought wheels nuts for 18euro off rotas website,,postage was another 30euro,,i said ok its coming from another country,,,before it was deliverd to me in ireland i have to pay another 30euro to the deliver company here in ireland before they would release the wheel nuts to me So my 18euro wheel nuts ended up costing me 80euro It should be stated on website about these extra charges”

Helpful Report

Posted 3 weeks ago

“I had a very disappointing experience with Rota Wheels overall. Before ordering, I spent a lot of time discussing my setup and fitment requirements through their WhatsApp support. I explained very clearly what I was trying to achieve on my Honda S2000, including the fact that I did NOT want to roll the arches under any circumstances, as the car is a collectible model. The advisors confirmed the wheel specifications, confirmed stock availability, and reassured me the setup would work. Unfortunately, once the wheels arrived and I test-fitted them, it became immediately obvious they would not fit properly without arch rolling — exactly what I had explained I wanted to avoid. To properly test fitment, I fitted two tyres onto two wheels and trial-fitted one side of the car. As expected, the setup was incorrect. The frustrating part is that the team should have known this from the beginning based on the specs discussed. To be fair, the service itself was quick, communication was responsive, and delivery was fast. However, despite the wheels being in completely resellable condition with absolutely no marks or damage (I work within a professional Volkswagen setup and handled them carefully), the return was refused purely because tyres had been fitted for the test. So now I am left with four very expensive ornaments and around £700 lost due to incorrect advice from the people who were supposed to guide the customer correctly in the first place. Very frustrating experience.”

Helpful Report

Posted 2 months ago

“Ordered wheels 9 weeks ago and still haven’t received them, have emailed them 3 times about my order and they just keep saying they’ll arrive in a week to two weeks and still no sign and no updates on where they are.”

Helpful Report

Posted 4 months ago

“Unfortunately i did not have the best experience, i would advise that you call them and speak with someone rather than using the website, and requesting them to check physical stock. Placed an order for some wheels which were in stock at the time, via the website, i was then contacted via e-mail informing me that the colour option was available, and they were unable to confirm an expected date, other colour options were advised. The payment was then taken from my account even though they knew they did not have stock.They were informed that although it was not ideal i would go with a different colour option, i was then informed they they wanted another £200 for the privileged, "this was never mentioned in the original e-mail", they would not honour the original price and suggest i waited, i think we all know that the wheels would never actually materialise and i would have been waiting forever. Ive since been on to the manufactures website and the wheels are no longer listed, available. Not the best comany to deal with!”

Helpful Report

Posted 11 months ago

“I am extremely disappointed because when I ordered and paid for my rims, you did not warn me that they were not in stock and that I would have to wait until June or July to be delivered... well, I hope!!”

Helpful Report

Posted 1 year ago

“I ordered the product on 7-1-2025, sent after several reminder emails on 16-1-2025. Today is the 23-1-2025 and I have not yet received the product. I am not at all happy and satisfied!”

Helpful Report

Posted 1 year ago

“I still have not got my rims bacause of duane ….”

Helpful Report

Posted 1 year ago

“I cerchi che mi sono arrivati non montano sulla mia vettura nonostante abbiano richiesto i dati del veicolo.. sbagliati le misure bulloni e et”

Helpful Report

Posted 1 year ago

“I’m not happy with the wheels”

Helpful Report

Posted 2 years ago

“No salió como yo esperaba me las mandaron equivocadas no se quieren responsabilidad de devolución cuidado con lo que compráis a esta pagina”

Helpful Report

Posted 2 years ago

“The wheels are fantastic but the service is very poor, I went to the head office in Wellingborough as I live close. I wanted a replacement wheel and I wanted to make sure I had the right type and size. while I was there I placed an order and was charged £140. Had I not been so stupid I could have bought the same wheel from them for £107. done over like a fool.”

Helpful Report

Posted 2 years ago

“I was forced to buy new products due to lack of response from ROTA. I spent more than 250€ in unnecessary tax due to ROTA errors, such as wrong rims, wrong wheel nuts. wrong nuts sent 5 times / or missing units. plus everything took 7 months, from purchase to finally having everything to apply to the car.that I had to make a new purchase !!!! Shameful”

Helpful Report

Posted 2 years ago

“I have ordered two sets of bolts but only received one set and got delayed with repair with car”

Helpful Report

Posted 4 years ago

“Um muito mau serviço, comprei uma jante antes do natal e so chegou hoje,por causa de um erro de um funcionário tive que pagar 74 euros em alfandega.pessimo mas mesmo péssimo serviço”

Helpful Report

Posted 5 years ago

“Cancelled my order saying nothing in stock, but still advertise them as being available on their website”

Helpful Report

Posted 5 years ago

“Haven’t received my order which was due to arrive on Monday”

Helpful Report

Posted 5 years ago

“I have yet to receive the wheel nuts.”

Helpful Report

Posted 6 years ago

“terrible service.. communication only works when calling up as there is no response to any emails that were sent. Ordered an item on the Sunday only to receive a invoice and nothing else. Was given no tracking number, no dispatch email and only had a confirmation email once i rang up. Would never order from here again. The staff when you did get through to them were friendly and tried helping best they could but that was as good as it got...”

Helpful Report

Posted 6 years ago

“I have no problems with the products rotashop sell but I have had to deal with their customer support team twice now and both times getting a reply from them is nearly impossible and when they do chose to respond the information they provide is incorrect and unhelpful. Would never buy anything through rotashop again and would encourage others to shop elsewhere.”

Helpful Report

Posted 6 years ago

“Never turnt up”

Helpful Report

Posted 6 years ago

Rotashop is rated 4.4 based on 256 reviews