Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,100 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,100 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on a Thursday afternoon, just before Ross Factory Christmas closure. Castors delivered the following day, Friday! Perfect fit for large modern armchair. Easy to fit; no issues.”

Helpful Report

Posted 6 years ago

“The Ross castors have replaced two broken castors on the Mid-Norfolk Railway's museum mobile display. The attached image shows the mobile display stand with station signs on it. Your castors look robust and we shall find out when the season starts in March. This is our 25th anniversary and we have a special guest this year, the "Flying Scotsman" LNER A3”

Ross Handling Ltd 5 star review on 14th January 2020

Helpful Report

Posted 6 years ago

“Nice company to do business with.”

Helpful Report

Posted 6 years ago

“I ordered a single small and inexpensive item, but felt that I received the same efficient level of service as if I had been spending much more.”

Helpful Report

Posted 6 years ago

“Always get great service from Ross Handling. Good products at great prices delivered on time every time. Would definitely recommend this company.”

Helpful Report

Posted 6 years ago

“Very good quality, arrived on time. Very satisfied with the service provided”

Helpful Report

Posted 6 years ago

“Well designed website made choosing the right castor easy. Ordering process straightforward. Delivery charges a bit high at over £5.00. Delivery date was meant to be quick within 2 days and the delivery alert system was helpful. However, despite being told of exact one hour delivery slot - the delivery failed to happen and I wasted time staying in for it - it was rescheduled from the Friday to the Monday but that meant waiting a further delay over the weekend. My email note to Ross complaining of failed delivery was not acknowledged. I appreciate delivery is done by a third party but Ross should have taken ownership of the order and contacted the courier.”

Helpful Report

Posted 6 years ago

“Excellent product and service”

Helpful Report

Posted 6 years ago

“Excellent quality and service”

Helpful Report

Posted 6 years ago

“Great product availability and fantastic communication ensures their customers know the status of their orders from quotation to delivery.”

Helpful Report

Posted 6 years ago

“Quick service, good communication good product- in short, everything you want from an online order. Its my first time buying from them but will do so again as they stock the products that no-one else has.”

Helpful Report

Posted 6 years ago

“Exceptional service and ideal product. Ordered on Friday 20th December, delivered Saturday 21st December. Highly recommend this company for outstanding service and quality product.”

Helpful Report

Posted 6 years ago

“👍 😀 Very good service”

Helpful Report

Posted 6 years ago

“perfect for my requirements and very pleased I didn`t have to purchase a whole set, description is accurate and service over the phone efficient and friendly. It arrived as promised, very quickly”

Helpful Report

Posted 6 years ago

“Whilst i only use 'ross ' occasionally for such specialise items that you can't get in local retail shops, the service is excellent with a good varity of items for your needs. The web site is clear & precise to use.”

Helpful Report

Posted 6 years ago

“Excellent service, quick delivery”

Helpful Report

Posted 6 years ago

“service was very quick and easy. I am pleased to be able to purchase branded wheels, (Haemmerlin).”

Helpful Report

Posted 6 years ago

“The best firm, very quick service”

Helpful Report

Posted 6 years ago

“As usual a quality product at a reasonable price and reliable delivery.”

Helpful Report

Posted 6 years ago

“I spoke to technical and was told as well as the castors, I would need 4 bolts and was pointed to the correct product. I ordered, were delivered very quickly, discovered I didn't need the bolts. Castors were prebuilt for me, (not sure why no-one picked up that I didn't need the bolts,) are just perfect for the job, but I have spent money on the bolts I didn't need - bit disappointed.”

Helpful Report

Posted 6 years ago

Ross Handling Ltd is rated 4.8 based on 10,100 reviews