Rooflights.com Reviews

Name: Rooflights.com
Address: Sawmills Road, Norfolk
Rating: 4.29

4.3 Rating 127 Reviews

80 %

of reviewers recommend Rooflights.com

Company Reviews

Metrics

Info

4.3

Based on 127 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0333 016 4311

Email:

info@rooflights.com

Location:

Sawmills Road
Norfolk
IP22 4RG

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Rooflights.com 5 star review on 13th June 2022

Anonymous

Rooflights.com 5 star review on 1st February 2021

Simon Gilbertson

Rooflights.com 5 star review on 15th April 2020

Jonny Greaves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price & great personal customer service from start to finish. I made a mistake when ordering and the team went to great lengths to help out. Very much appreciated. Highly recommend.”

Helpful Report

Posted 2 months ago

Dear Caroline, thank you so much for your 5 star review of rooflights.com. It was our pleasure to support you in this matter and we appreciate your custom. Regards, rooflights.com team

Posted 2 months ago

“The roof light looks very good, works well and is exactly what I needed: I was replacing a 20-year-old roof light which was of poor quality, in the flat I'd recently moved into. Matt and Ben were very helpful when there was an issue with delivery which wasn't their fault.”

Helpful Report

Posted 4 months ago

Thank you so much, Angela, for your fantastic 5-star rating of Rooflights.com! It means a lot to us that you were so satisfied with the roof light that you received - and we're thrilled to hear that our great customer service helped out when there was an issue with delivery. We are committed to providing the best experience possible, and we look forward to serving you again soon!

Posted 4 months ago

“Easy to navigate website. Charming and helpful staff when I telephoned the office.”

Helpful Report

Posted 5 months ago

Thank you so much for your 5 star rating of Rooflights.com - we are so pleased to hear that you found our website easy to navigate. We are delighted that you had a pleasant telephone conversation with our staff and very much appreciate your kind words.

Posted 4 months ago

“As a builder I’m always looking to find the best and most efficient products to work with, without compromising the quality and footlights are a high quality product and service from start to finish. Highly recommend this product and service many thanks rooflights and look forward to placing my next order.”

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Posted 1 year ago

“Service from enquiry to delivery was excellent. Lawrence in sales was very knowledgeable and I would definitely buy again from them.”

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Posted 1 year ago

“Fantastic service thanks”

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Posted 1 year ago

“Super helpful from start to finish. Speedy delivery, and they look incredible.”

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Posted 1 year ago

“I can highly recommend this company. I already purchased two rooflights from them. Excellent quality and when I call them there is always somebody who picks up the phone immediately. The packaging of the product is very professional. I tried an other company before and I have comparison. I am thinking about a side extention and I will definitely go back to this company for a third rooflight.”

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Posted 2 years ago

“always good products and delivered on time with good communication and knowlege staff.”

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Posted 2 years ago

“Kim Daley was fantastic throughout…great service!”

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Posted 2 years ago

“They were great!”

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Posted 2 years ago

“Excellent products and excellent service!”

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Posted 2 years ago

“Asked for it to be delivered early and told it would be second slot between 9 and 11am. Very nice delivery driver was here at 8.30! Had to wait for our builder to arrive but was happy to wait for 25 minutes. Thank you!”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“Awesome product and fantastic customer experience!”

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Posted 2 years ago

“Fantastic company to deal with, from initial telephone enquiry to delivery of glass the next day.”

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Posted 2 years ago

“customer services excellent and very professional”

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Posted 2 years ago

“A pleasure dealing with Rooflights they talked me through on numerous occasions about the product and how to fit the product. Nothing was to much trouble for them as I called them on numerous occasions for clarification. Delivery was very quick and the product looks just what we wanted. Have yet to fit it but don’t see any major problems with that. Would certainly recommend them to anyone.”

Helpful Report

Posted 2 years ago

“Good website and friendly response on the phone. Ordering was simple for the off-the-shelf size I needed. Rooflights arrived in 5 days. Haven't lived under them yet as our extension is still under construction but they look the part.”

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Posted 3 years ago

“Great rooflights look really slick. Great service and delivery.”

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Posted 3 years ago

Rooflights.com is rated 4.3 based on 127 reviews