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4.02 Rating 65 Reviews
69% of reviewers recommend
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"Good ordering process but have only received a single confirmation email and with no order number."
Helpful Report
Posted 3 weeks ago
"Disgraceful!! Relying on next day delivery for an important job having booked labor to lift a heavy roof light into place and was then informed the internal trim detail required to be fitted first before the roof light is installed was sent to Scotland instead of London!!! #outofpocket"
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Posted 1 month ago
"Promt delivery Great commutation Reasonabley priced"
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Posted 3 months ago
"Easy to order. Quick delivery."
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Posted 4 months ago
"All good, as committed to"
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Posted 4 months ago
"Great to be able to access products of a non-standard size 'off the shelf'. Very good customer service pre sale, super fast delivery, and after sale technical service has been really helpful so far. Roof lights not installed yet but feel confident that I'll be able to access ongoing support, if required, until they're safely in place."
Helpful Report
Posted 4 months ago
"Whilst the roof light quality seems to be fine the packaging was inadequate. See attached photos. Protective blocks lost/knocked off in transit. Once the protection has been removed any damage to the frame will be advised."
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Posted 6 months ago
"Excellent service.. arrived on site within 48 hours of payment. Thanks"
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Posted 10 months ago
"was delivered very fast and easy ordered."
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Posted 11 months ago
"easy website to navigate and delivery was exceptionally quick. the product looks great and is easy to install"
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Posted 1 year ago
"Delivered on time (driver even used the pallet trunk to drag the skylight to the back of the property, not always possible but much appreciated). Easily fitted by our builders and looks great."
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Posted 1 year ago
"Easy to install . Great looking product"
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Posted 1 year ago
"I'm so happy Also delivery so fast All the best"
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Posted 1 year ago
"I was Tight on my Budget for the job i am doing i Asked for a trade discount [i have been a building contractor for 40 years] no chance yet apparently if you have a promo code ??? good product tho , nominated supplier"
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Posted 1 year ago
"The customer care was non existent and fuelled me to shop else where!"
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Posted 1 year ago
"efficient and fast service"
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Posted 1 year ago
"I can't comment on the rooflight as I haven't received it yet! As for service: NONE. I wanted to order by phone but the only way was online. Very dissapointed in this service."
Helpful Report
Posted 1 year ago
"Very easy to order but very impersonal"
Helpful Report
Posted 1 year ago
"Have had a large double glazed Glazing Vision rooflight installed for approx 6 years when the double glazing started to fail. I located the original invoice with al the terms and conditions of which there are many. Of course the unit was only under warranty for one year. I phoned the office and spoke to "customer service " who basically said the units were not built to last long term and I would have to buy another one. As the unit originally cost in excess of £6k there is no way I would buy from this firm again and will certainly be checking the warranty conditions on the replacement."
3 Helpful Report
Posted 2 years ago
"Website clear, payment easy but I'll be a lot happier when I get an email response about a potential delivery date. So far just one auto generated emails acknowledging payment."
1 Helpful Report
Posted 2 years ago is rated 4.02 based on 65 reviews

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