4.25 Rating 111 Reviews
78 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Customer Service
Communication Channels
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0333 016 4311



Sawmills Road

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Still not received the rooflight despite being told it was arriving on Thursday, then before 10 on Friday and chasing continually. No apology and very poor communication on the issue or solution.
Posted 1 week ago
Excellent product, price and customer service but delivery could be better
Posted 2 weeks ago
Very quick delivery
Posted 2 weeks ago
Awesome product and fantastic customer experience!
Posted 2 months ago
Fantastic company to deal with, from initial telephone enquiry to delivery of glass the next day.
Posted 2 months ago
Upto the point of sale were very impressive. Kim in sales was very attentive and careful to secure our purchase. Unfortunately post sale things started to unravel. The delivery date was advised earlier than anticipated by Kim and had to be re-arranged for 4th May. Yesterday, 4th May, rooflights did not appear and our project has been delayed. We still don't have the rooflights. system seemed unable to accommodate any change to dates which is frustrating and frankly poor.
Posted 2 months ago
customer services excellent and very professional
Posted 3 months ago
A pleasure dealing with Rooflights they talked me through on numerous occasions about the product and how to fit the product. Nothing was to much trouble for them as I called them on numerous occasions for clarification. Delivery was very quick and the product looks just what we wanted. Have yet to fit it but don’t see any major problems with that. Would certainly recommend them to anyone.
Posted 3 months ago
Good website and friendly response on the phone. Ordering was simple for the off-the-shelf size I needed. Rooflights arrived in 5 days. Haven't lived under them yet as our extension is still under construction but they look the part.
Posted 6 months ago
Great rooflights look really slick. Great service and delivery. 5 star review on 1st February 2021
Posted 6 months ago
Beautifully made roof light. Builders said it was easy to install and better quality than they had seen before. It even has little trims to go above the top of the plasterboard. I love it!
Posted 6 months ago
Very good product and quick delivery
Posted 6 months ago
prompt efficient service
Posted 6 months ago
The order was taken and the invoice was paid. We didn't receive any correspondence regarding delivery until we contacted your company to find out when the roof lights would be delivered.
Posted 9 months ago
Excellent service. We were politely informed throughout the ordering and the delivery process. Excellent communication on all levels. Well done!
Posted 9 months ago
Excellent, cannot thank kim enough for her assistance in purchasing our rooflight, she went above and beyond. ☆☆☆☆☆☆
Posted 11 months ago
Such a helpful experience chatting with Kim through all the options and variables for our rooflights. She had amazing patience. Also klarna option = super helpful 0% interest option was also an added bonus. Would rank higher than 5 if I could.
Posted 1 year ago
Excellent service
Posted 1 year ago
Great advice and communication from the initial contact through to placing the order and delivery. Really professional and highly recommended.
Posted 1 year ago
Quick, stress free, great quality product
Posted 1 year ago is rated 4.25 based on 111 reviews