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Rohan Reviews

4.7 Rating 8,351 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

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Rohan 5 star review on 16th November 2023

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Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service was very helpful when I needed to return my purchaser as the size I ordered was incorrect. Regrettably, the mitts I purchased (https://www.rohan.co.uk/mens/accessories-polar-mitts?ocode=05951595&cr=suggest) are causing me problems. I suffer from Reynauds Disease and was not aware that each finger within the mitts is separated. This exacerbates my problem and whenever I have bought mitts previously, I have ensured that the fingers are all within the main body of the mitt and are not separated. That way the blood circulates around my fingers better and maintains heat. It would be helpful if the exact design of the polar mitts is included in the description.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Excellent customer service following an unfortunate faulty item.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Rowan stuff is generally excellent, especially their merino clothing. Their shirts fit well but are not, in my experience, very comfortable in hot climates as they don't wick properly. Bags by contrast are very comfortable in hot conditions due to their cotton content. Customer service is excellent”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Very happy with the repair to my coat, thank you.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“On all other occasions I could not fault the service and quality of Rohan. However this time you sent one boot instead of the pair of boots ordered. I realise this was an isolated lapse but perhaps you could put into place a system where, for example, any footwear item used for display is returned to the appropriate box.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Had a zip replaced. Very quick. Excellent customer service.”

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(Rohan.co.uk) - Posted 4 years ago

“Fully satisfied with my purchases. Well made and up to my expectations on both waterproofs & warmth.”

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(Rohan.co.uk) - Posted 4 years ago

“Always the same high quality.”

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(Rohan.co.uk) - Posted 4 years ago

“another item purchased of Rohan quality”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I have been buying Rohan clothing probably for the last 35 years It is always lived up to its name for quality. it does exactly what they claim to do keep you warm and keep you dry I've always had an issue with the colours or the lack of colour. I like things bright so people can see me This year I've bought three pieces of clothing all to do with the colour which is Tarn Blue two pieces and one black outside and green inside I've still got Rohan clothing from 30 years ago”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Rohan clothing is always good and reliable. It does what it says on the tin”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Rohan produces quality clothing, which lasts for many years. The reason I buy from this company is that I have items that I purchased twenty years ago and they are still usable. Somehow they manage to style in a way that does not look dated. Equally importantly, the product lives up to the description of its capabilities.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I keep buying it and don't bother to look elsewhere. What need?”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I love the product, excellent quality and nice to wear. Re delivery from DPD when I received an email confirming date and time of delivery, 31 December at 1.30 ish, I indicated a place to leave the parcel as I would not be in. Receipt of this instruction was confirmed by email. When I got home I checked and my parcel had not been left in the designated place but taken away. I had an email to say it would be left at a drop off shop on Tuesday 4 January. I did collect this ok but I was disappointed that my instruction to leave the parcel in a designated place was ignored.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Who can fault Rohan ? Their delivery was so much speedier than promised and they allow customers to return goods to the shop if they need to return them. Rohan clothes are well made and long lasting. Most of my walking gear is from Rohan. I wish they did running gear too.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“fast delivery”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“My go to active wear. Quality, comfort and stylish.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I purchased the Dry Frontier trousers following a recommendation by a friend. The quality seems very good although I've yet to put them through their paces. However, having purchased these in the sale I was very disappointed to find the same product 2 weeks later discounted a further 20%. As a consequence, I'll be very wary of making future purchases in the Rohan sale.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Satisfied with the product and the service.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Been buying their kit for decades. Generally recommended, but perhaps too many products that change the range too frequently. Sizing can be 'iffy' at times but generally good. Pls bring back pop studs on some tropical shirts!!”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

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Rohan is rated 4.7 based on 8,351 reviews