Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,217 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 8th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Rob was so so helpful at the Stow Outdoor store! A wonderful experience and store! Thank you Rob for all your help! We loved the jacket and your restaurant recommendations in Stow on the Wold!”

Helpful Report

Posted 1 year ago

“Great to have free delivery to store on an impulse buy in the sales. I have loads of Rohan gear. This great lightweight shirt with full sun protection filled a gap.”

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Posted 1 year ago

“Staff in Edinburgh shop excellent very helpful no matter what you want to do.”

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Posted 1 year ago

“Excellent products for everyday practical use and travel. Long-lasting, saves money and the planet. Great online and in-store service and recognition of customer loyalty. Excellent priced genuine sales offers.”

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Posted 1 year ago

“I buy all my outdoor/walking clothing/footwear from Rohan. Quality is guaranteed and they last very well.”

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Posted 1 year ago

“I ordered convertable stretch bags because they are very light to carry. They feel slightly tight on the legs near the zips, but this is not much of a problem because of the stretch fabric. They are a darker shade than they appeared on the website on my laptop, but that suits me. I expect they will last well as have the other clothes I have bought from Rohan”

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Posted 1 year ago

“I've been shopping in your Nottingham shop for 20 years. The lady assistant there is brilliant, very helpful and knowledgeable. However, PLEASE PLEASE PLEASE bring back big pockets and hoods. The shirt and jacket pockets used to be large enough to hold a mobile phone, and I had a winter coat with a pocket that held my ipad, which is great for I am an artist, and use my ioad for sketching. My husband needed 2 new shirts this week, but you missed the sale because none in the shop had big enough pockets.”

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Posted 1 year ago

“Not impressed with the delivery system or time taken”

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Posted 1 year ago

Thank you for your feedback. we were sorry to learn that you had been left disappointed with your recent experience. Please be assured, a member of our Customer Services Team will be in touch via email shortly. Thank you for your time.

Posted 1 year ago

“Easy to use, easy to order, and to pay.”

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Posted 1 year ago

“For Many many years Rohan delivery was by DPD and excellent.... Now goes through Amazon .... Terrible. Several times item was "out for delivery". Several times it wasnt.”

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Posted 1 year ago

“Great quality clothes. Large item I bought was too small. Problem was it took 3 weeks to recevie a refund! Way too long Rohan!”

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Posted 1 year ago

“Stunningly good service as always. On time and excellent quality.”

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Posted 1 year ago

“Usual faultless service from Rohan. Easy to order and arrived promptly.”

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Posted 1 year ago

“Excellent products which wash and last well.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Attentive staff. Excellent service. Good stuff!”

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Posted 1 year ago

“Quick and easy.”

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Posted 1 year ago

“Everything I wanted”

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Posted 1 year ago

“Always so helpful and we continue to shop there.”

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Posted 1 year ago

“Last order arrived and was fine but no tracking provided for this order. I complained to customer services who said they would investigate but nothing further headrd from then.”

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Posted 1 year ago

Rohan is rated 4.7 based on 8,217 reviews