Robes n Rails Reviews

4.9 Rating 281 Reviews
99 %
of reviewers recommend Robes n Rails
4.9
Based on 281 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Robes n Rails Reviews
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Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021
Dean, Lincoln
Robes n Rails 5 star review on 16th November 2021
Mr&Mrs Laughlin
Robes n Rails 5 star review on 5th October 2021
Dorothy And Robert
Robes n Rails 5 star review on 4th August 2021
Nigel
Robes n Rails 5 star review on 26th July 2021
L Warhurst
Robes n Rails 5 star review on 30th June 2021
Olena
Robes n Rails 5 star review on 25th March 2021
JOANNE BROWN
4
Anonymous
Anonymous  // 01/01/2019
Great customer service from start to finish! Really good communication from the team at the showroom. They called me back within half an hour of me emailing an enquiry on a Saturday! Very thorough in the showroom. Made us feel very at ease and made sure we got what we wanted. Richard came out for the quote. Very friendly and professional. Made us feel no job was too difficult. Jamie and Jack came to fit and have done a fantastic job! Very clean and tidy all the way through, even though they had to remove a partial stud wall. Friendly and professional guys. Love the finished product! Honestly cannot fault this company! Having another wardrobe fitted next week!
Helpful Report
Posted 3 days ago
We would like to say how delighted we are with the new fitted wardrobes. They are just what we wanted. The whole team from start to finish were excellent. Matt and Paulo did a wonderful job fitting the wardrobes they come highly recommended. Many thanks.
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Posted 6 days ago
Service from start to finish by Robes n Rails has been very professional. Fitters Matt & Wayne spent the day fitting a hall cupboard and wardrobe to the highest standard and we are delighted with the quality and the look of the finished product. They took great care in their work and we look forward to them coming back to fit another bedroom wardrobe relatively soon.
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Posted 3 weeks ago
Very pleased with our wardrobe fitted by Jamie and Paulo. The installation was completed in a day and they left the bedroom clean and tidy. The showroom staff were very helpful so well done to all
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Posted 3 weeks ago
We are really pleased with our wardrobes and understair storage. The process has been good from start to finish, from walking round the showroom to everything being fitted, the staff have been brilliant. Special thanks to Matt, Wayne, Jack and Dan who did the fitting so efficiently and everything was left clean and tidy. Would definitely recommend and use again.
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Posted 1 month ago
Showroom staff were very helpful with choosing the right furniture for our bedroom and kept us in formed with every stage of the process. Fitters Matt and Paulo were very efficient from the start and we are more than pleased with the final result Would recommend Robes and Rails to anyone. Thank you to all
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Posted 1 month ago
Very good quality fitted by Matt and paulo Delivered on time and cleaned up after excellent job
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Posted 1 month ago
I am delighted with the new fitted wardrobes they have made such a difference to the bedrooms replacing an old and dated system. An excellent result with the sales representative being extremely helpful and the fitters, Paulo and Wayne, very professional and courteous I couldn't be more pleased with their workmanship. Thank you Robes and Rails for making this such a good experience from start to finish.
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Posted 1 month ago
Second time we have use this company. Excellent customer service from initial visit to installation. Installed to a high standard, very friendly and skilled fitters (Matt & Jamie) who also left the bedroom spotless. Would highly recommend.
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Posted 1 month ago
We went to Robes and Rails to replace wardrobes previously fitted by them after they were damaged in a fire. Excellent quality and service. We are very pleased with the work and their service. In particular, the guys who fitted the units (Jamie, Matt, Wayne and Jack) were very polite and professional, appearing genuinely pleased with the work. I certainly will be recommending them.
Helpful Report
Posted 2 months ago
We started by asking Robes and Rails to give us some ideas for fitted furniture in two bedrooms. Having visited the showroom and seen the variety and quality of the products we then added fitted furniture for our living room to the order. The computer generated designs provided in photo quality gave us a good idea of what the finished units would look like. After a few tweaks we placed the order. The guys who undertook the work, Paulo, Gareth and Wayne were brilliant. Their workmanship was first class and they were very careful and considerate whilst working covering carpets and other furniture and clearing up after themselves at the end of each day. They were also three lovely guys who made us laugh which was a bonus. We are absolutely delighted with the installation in all three rooms. Because the designs are bespoke with an endless combination of wardrobes, cupboards, drawers, doors etc. along with a wide range of different material finishes in different colours it means the finished items are virtually unique. Thank you all at Robes and Rails and we would recommend you to anyone considering buying fitted furniture. Paul & Lorraine, Market Rasen
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Posted 2 months ago
Excellent service and the fitters were all friendly and polite. The work was accurate, tidy and carried out to a high standard. I love my new wardrobe. Thank you
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Posted 2 months ago
Paulo & Wayne fitted our walk-in wardrobe today! Fantastic guys! They did an excellent job, super helpful, very professional and ensured minimum inconvenience. They left our home with a fantastic wardrobe in place and the house as tidy as when they arrived. We would highly recommend Robe n Rails and delighted that they are a fully inclusive employer. Exceptional company! Well done!
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Posted 2 months ago
A straightforward and no fuss service from start to finish. I had a few companies out to quote, and this one was not only the most cost effective but they also provided simple options - and did not baffle me with too many choices. The wardrobes were fitted yesterday and they look fantastic, the quality is brilliant and I am delighted with them. Would highly recommend Robes n Rails.
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Posted 2 months ago
Our second installation by Robes and Rails…… their customer service is excellent, and delivery dates and times were achieved as quoted. Paulo & Jack did an excellent job of fitting, and checked details with us along the way to make sure our hall cupboard was exactly how we wanted it. Top marks!!
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Posted 2 months ago
Having never used robes and rails before I’m happy to let others know that they were faultless from start to finish. We would like to thank all the staff for their service, always polite and efficient: the ladies in the showroom at Lincoln, Richard for the sketch and quotation, the site survey chap and the fitting team (Paulo and Jack). The quality of the work, service and the wardrobes exceeded our expectations. We have placed a further order without hesitation. Thank you Robes and Rails
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Posted 2 months ago
From first stepping foot into your fabulous show room to completing the 5 rooms in our house you have all been fantastic. The process and fitting is 10/10. Richard and the ladies in the office are so good and helpful and the lads who came to fit are the most professional, friendly, tidy and helpful tradesman I have come across. Thank you all for making this part of our build so stress free and helping us create 5 fabulous rooms. Glyn and Jane
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Posted 2 months ago
We had fitted wardrobes fitting last week 13/14 December by Jamie and Wayne who were so efficient and friendly I can't praise them enough, I was very apprehensive about the disruption this job would cause but they made it as painless as possible. I wouldn't hesitate recommending this company, the quality is first class.
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Posted 4 months ago
We love our wardrobes from Robes and Rails, they look better than we could have imagined and are very well made and fitted. Matt and Paulo were extremely efficient and friendly as well as tidy! Everything was hoovered as they worked and they left the bedroom spotless. We would recommend Robes and Rails as well as Matt and Paulo to any future customers.
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Posted 4 months ago
Our friendly fitters, Jamie and Jimmy were efficient and respectful of our home and cleaned up afterwards. The wardrobes are beautiful and of a high quality that certainly enhances our home. We're very happy with the process from ordering to completion and would certainly recommend Robesnrails. Love them!
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Posted 4 months ago
Robes n Rails is rated 4.9 based on 281 reviews