Robes n Rails Reviews

4.9 Rating 282 Reviews
99 %
of reviewers recommend Robes n Rails
4.9
Based on 282 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021
Dean, Lincoln
Robes n Rails 5 star review on 16th November 2021
Mr&Mrs Laughlin
Robes n Rails 5 star review on 5th October 2021
Dorothy And Robert
Robes n Rails 5 star review on 4th August 2021
Nigel
Robes n Rails 5 star review on 26th July 2021
L Warhurst
Robes n Rails 5 star review on 30th June 2021
Olena
Robes n Rails 5 star review on 25th March 2021
JOANNE BROWN
4
Anonymous
Anonymous  // 01/01/2019
The whole experience with the salesman was poor and lacking in customer relations. Information in the selection of product and installation process was also poor . I cancelled my order and had to chase refund of my deposit. Would not recommend.
Helpful Report
Posted 4 years ago
Considering legal action against this company. The fitted wardrobe doors in our spare bedroom (work undertaken just over five years ago) have laminated and now look a mess. Obviously a problem with the door manufacture. On complaing to the company they advised that the warrantee was only four years. I do expect bespoke furniture to last longer than that! The director is too busy to talk to me. I will see if he is too busy to talk to my solicitor.
Helpful Report
Posted 4 years ago
I am sorry I was out of the office when you telephoned yesterday. I am disappointed that you have a problem with the doors which we fitted for you 6 ½ years ago on 20th February 2013. Our suppliers, who manufactured your doors, give a 5 year warranty covering de-lamination which we pass on to our customers. Outside that warranty period we will replace the doors at the price they cost us, with no additional charges for labour. Just give us a call and we will be pleased to help.
Posted 4 years ago
Robes n Rails is rated 4.9 based on 282 reviews