Robes n Rails Reviews

Name: Robes n Rails
Rating: 4.94

4.9 Rating 356 Reviews

99 %

of reviewers recommend Robes n Rails

Company Reviews

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4.9

Based on 356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the workmanship is very good for my fitted wardrobe and bedside tables and I am delighted with the finished product. Great choice of colours and friendly and helpful staff from the sales team to the fitters.”

Helpful Report

Posted 1 week ago

“Great service from Robes n rails with regard to the fitted wardrobes. Thank you to all the staff in the office, those involved with planning and design and a special shout out to the fitters - Russell and Wayne.”

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Posted 3 weeks ago

“Fantastic service from Russell and Paula at Robes & Rails! From start to finish, they were absolutely brilliant. Friendly, professional and incredibly helpful, they made the whole process easy and stress-free. The quality of the work is fantastic, with great attention to detail, and we couldn’t be happier with the finished result. Russell and Paula really went above and beyond to make sure everything was just right. Their customer service is second to none, and it’s clear they genuinely care about their customers and the work they do. Would highly recommend Robes & Rails to anyone — fantastic people, fantastic service and fantastic results! ⭐⭐⭐⭐⭐”

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Posted 1 month ago

“Matt fitted 3 double wardrobes to our new house, he was punctual, tidy, polite, friendly, very professional and he did a great job. Customer support and communication from the office staff to installation was first class. This is the second time we have used Robes And Rails and can thoroughly recommend them”

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Posted 1 month ago

“We had Matt and Wayne fit two wardrobes from Robes and Rails in our cottage. They were simply outstanding. I can honestly say they were so professional and hard working. The wardrobes are amazing and blend in perfectly with our property. We will definitely be using them again very soon.”

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Posted 1 month ago

“Fabulous media wall. From visiting the showroom in the first instance, the design phase to installation, it’s been absolutely brilliant service. The fitters Wayne, Russ and Matt were efficient, friendly, great attention to detail and did an absolutely brilliant job. Thank you to everyone at Robes n Rails”

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Posted 2 months ago

“We don’t write reviews very often but in the case of a recent Robes and Rails installation we have to make an exception. We can’t praise the team Matt, Paulo and Logan enough they did a fantastic job in very difficult conditions (temperature over 30c during the afternoon) Nothing was too much trouble. They consulted us at every point a decision needed to be made and the finish was fantastic. Well done guys and thank you.”

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Posted 2 months ago

“I couldn't be happier with my new double-door sliding wardrobes! From my initial phone enquiry with reception, visits by Peter and Steve who meticulously surveyed and measured, to final installation by Russell and Jack, the whole process was seamless, professional and efficient. Huge thank you to Russell and Jack who did an excellent job putting down dust sheets, negotiating tricky stairs carrying awkward loads and carrying out the installation with diligence and skill. Excellent service all round! Thank you all again!”

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Posted 3 months ago

“We have had a full length triple wardrobe fitted from Robes& Rails the planning was first class beforehand,on the day of installation Russ& Wayne arrived promptly and placed dust sheets on all walkways the day was the hottest day of the year 35 degrees so very uncomfortable to work in but Russ& Wayne carried on in the house work was done to such a high standard and on completion absolutely cleaned all of up stairs for us leaving us really impressed with everything. Would definitely recommend robes & rails for any future projects”

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Posted 3 months ago

Hi Dale, Thank you for your fantastic review. We’re delighted the planning was first class and that Russ & Wayne did a great job on the day, even in the heat, and left everything clean upstairs. Your recommendation means a lot to us. Kind regards, Team Robes n Rails

Posted 3 months ago

“Paulo arrived when he said he would, was neat and professional, working to meet the spec required and then cleaned up well before he left- would definitely recommend this companies work”

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Posted 4 months ago

Hi Bob, Thank you for your fantastic review. We’re glad Paulo arrived on time, was neat and professional, met the spec, and cleaned up well before leaving. We appreciate your recommendation. Kind regards, Team Robes n Rails

Posted 3 months ago

“The fitters were punctual, processional and friendly. A great team! I am thrilled with my fitted wardrobe and bedside cabinets Thank you very much”

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Posted 4 months ago

Hi Marilynne, Thank you for your wonderful review. We’re delighted to hear the fitters were punctual, professional and friendly, and that you’re thrilled with your fitted wardrobe and bedside cabinets. We appreciate your kind words. Kind regards, Team Robes n Rails

Posted 3 months ago

“Thank you for a professional service from start to finish, your estimator took time to ensure my vision was brought to life and the lovely team of fitters made me confident the installation would be spot on. I love the finished product and can't stop smiling. Thank you to all the team 😁”

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Posted 4 months ago

Hi Jools, Thank you for your fantastic review. We’re so pleased the estimator could bring your vision to life and that the team made the installation spot on. Delighted you’re loving the finished product and smiling. Kind regards, Team Robes n Rails

Posted 3 months ago

“Very helpful staff in store. the survey by Steve was excellent he explained everything and took our preference on board. the lads came and took out our existing understairs cupboard and left everything clean and tidy. The installation was completed by Matt and Paulo and they did an excellent job. Very pleased and would recommend”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your kind review. We’re glad Steve explained everything and took your preferences on board, and that the team left the space clean and the installation was to a high standard. We really appreciate your recommendation. Kind regards, Team Robes n Rails

Posted 3 months ago

“A first class, 5 Star experience from start to finish of our bedroom/dressing room project. From the lovely ladies in the Showroom, the designer, workshop staff and fitters Matt, Paulo and Logan who were all professional, helpful and friendly. We would highly recommend this local company.”

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Posted 4 months ago

Hi Caroline, Thank you for your fantastic review. We’re delighted you had a first class, 5-star experience from the showroom to the designer, workshop staff and fitters. We appreciate your recommendation. Kind regards, Team Robes n Rails

Posted 3 months ago

“First time I have used Robes & Rails, Very impressed with the service from start to finish. The showroom staff are both knowledgeable and put you at ease, the design process was simple then Russ & Wayne carried out the installation without fuss and to a very high standard. Very pleased with the finish and would highly recommend the company.”

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Posted 5 months ago

Hi Stuart, Thank you for your fantastic review. We’re thrilled you were impressed with the service from showroom to installation, and that Russ & Wayne carried out the work to a high standard. We appreciate your recommendation. Kind regards, Team Robes n Rails

Posted 3 months ago

“Our second lot of bedroom furniture. First lot 12 years ago..Great to find a company still in business after that length of time. Highly recommend the company from office staff, to designer, to guy who came to measure up and check the design to the fitters. Russ and Wayne did and excellent job and were helped on day 2 by Logan. Polite, efficient, friendly and cheerful. Checked our plans before starting, offered advice and suggestions re height of shelves and mirror replacement. Checked we were happy as they went along. One small error with a door was swiftly dealt with. Tidied up at the end of each day. Couldn't ask for any better service.”

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Posted 5 months ago

Hi Jane, Thank you for your fantastic review. We’re thrilled that you’ve had a positive experience from office staff through to the design, measurements, and fitters. It’s wonderful to hear Russ, Wayne, and Logan contributed to a smooth process and that any issue was resolved promptly. We appreciate your kind words and your continued trust in us over the years. Kind regards, Team Robes n Rails

Posted 3 months ago

“From our initial visit to the showroom to completion of our fitted wardrobes & desk in the dressing room, everyone was very knowledgeable and informative. Huge thanks to Russ and Wayne who carried out the work on time with amazing results.”

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Posted 5 months ago

Hi Judy, Thank you for your fantastic review. We’re delighted the showroom visit and the project with Russ and Wayne met your expectations and were completed on time with amazing results. Kind regards, Team Robes n Rails

Posted 3 months ago

“We are so pleased with our new media wall. Every member of staff we dealt with was fantastic, from Pete providing the initial quote and drawings, Steve carrying out the survey and the two ladies in the office, nothing was too much trouble. Russ & Paulo who completed the build were fantastic, brilliant attention to detail and an amazing result. We couldn’t be happier and would highly recommend!”

Helpful Report

Posted 5 months ago

Hi Louise, Thank you for your fantastic review. We’re delighted you’re pleased with your media wall and that the whole team, from quote to build, provided great service. Your kind words mean a lot to us. Kind regards, Team Robes n Rails

Posted 3 months ago

“Matt, Paulo and Jack fitted my wardrobe today and two rails in a cupboard on my landing. They were friendly, helpful, efficient and did a great job. The wardrobe looks great as do the rails. I would definitely recommend Robes and Rails.”

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Posted 7 months ago

“Russell And Wayne fitted our wardrobes on Thursday. Couldn't be more pleased. They arrived as we were advised, were pleasant and thorough in everything they did, starting with laying carpet protectors to cleaning up when they finished. the wardrobes are just as described and exactly what we wanted. The whole process from calling into the showroom through to the final fitting went like clockwork. Would thoroughly recommend.”

Helpful Report

Posted 7 months ago

Robes n Rails is rated 4.9 based on 356 reviews