Robes n Rails Reviews

Name: Robes n Rails
Rating: 4.94

4.9 Rating 335 Reviews

99 %

of reviewers recommend Robes n Rails

Company Reviews

Metrics

Info

4.9

Based on 335 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality service, end product stunning. Turned up promptly..Scott and Matt we're excellent. Very friendly and good communication we're really pleased with the whole process j”

Helpful Report

Posted 5 years ago

We are pleased that everything went well Simon, at Robes N Rails we always aim for a high level of service. Thank you for the comments. The Robes N Rails Team

Posted 5 years ago

“Excellent service from Robes n Rails. James who fitted our wardrobe was friendly and did a brilliant job! All the staff we spoke to were extremely polite, friendly and helpful, highly recommend.”

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Posted 5 years ago

Thank you to you both for your comments and we hope that you are enjoying your new wardrobe! The Robes N Rails Team

Posted 5 years ago

“We’re really pleased with our new fitted wardrobes, excellent service from start to finish, Scott did a great job fitting them, was very friendly, professional & finished the job to very high standard, and left everything clean & tidy, would definitely recommend Robes & Rails.”

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Posted 5 years ago

We have passed your comments on to Scott and thank you for taking the time to place this review and 5 stars. The Robes N Rails Team

Posted 5 years ago

“Once we decided to contact Robes n Rails to quote for a new fitted wardrobe, their service has been very professional and excellent throughout. From the first visit, advice, survey, and very reasonable quotation by Richard, to the removal of our old wardrobe by Scott, the friendly help by Sue in the beautiful showroom, the patience and help received on the second survey when we discussed having second thoughts about our choices, to the fitting of the new wardrobe today. James and Matt who fitted the wardrobe were lovely, and did a brilliant job, leaving the room very tidy and clean afterwards. The wardrobe itself has exceeded our already high expectation. Couldn’t be happier with the service we’ve received and the end product. Many thanks to all concerned. We wouldn’t hesitate to highly recommend this company to others.”

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Posted 5 years ago

Thanks For the lovely review and the 5 stars. We always try to be professional and offer good quality products! Enjoy filling up your wardrobe! The Robes N Rails Team

Posted 5 years ago

Hi to you all and thank you for the lovely comments and the 5-star s you have left for us. We really appreciate it and are so pleased that you are happy with your new furniture. The Robes N Rails Team

Posted 5 years ago

“James and Matt were extremely professional. They have done an outstanding job and cleaned up after they had finished.”

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Posted 5 years ago

Thanks for the review Susie and the 5 stars (we love these!) The Robes N Rails Team

Posted 5 years ago

“This Company have been professional all through from start to finish. Richard came and went through my requirements and answered all my questions. He advised me what would happen next and gave me a fitting date. The measured twice to ensure no errors and arrived on the morning as promised. James and Matt fitted the wardrobes to perfection and were polite all the way through cleaning up as they went along. I cant tell you how delighted I am with my new wardrobes and also the dresser, it is exactly how I wanted it. I would use again and could not recommend them highly enough. Thank you to all concerned. Sheila Johnson”

Helpful Report

Posted 5 years ago

Thanks, Sheila for the lovely comments we always endeavour to get things right and make sure that the quality of your furniture is to a high standard! We appreciate your comments and 5 stars! The Robes N Rails Team

Posted 5 years ago

“Excellent service from start to finish,the job was done on time and no mess whatsoever,as for price you pay for what you get quality goods.i would definitely recommend this company and thanks to James for doing the work.”

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Posted 5 years ago

Thanks, Kevin for the comments and 5 stars The Robes N Rails Team

Posted 5 years ago

“Fabulous, excellent, and the most wonderful job; from taking out my old fitted furniture to installing my new wardrobes and dressing table. All the workforce are very professional and so pleasant and hard working I cannot find the words to express how pleased and happy I am. The delivery came on time and was fitted in the day. Wonderful company to do business with.Nothing was too much trouble, everything I wanted. I would recommend this company even to the most discerning person.”

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Posted 5 years ago

“I am so happy with the wardrobes I had fitted. This company went the extra mile, not only with matching perfectly the wood and handles I already had, but also were so careful in the period immediately after Lockdown. Thank you.”

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Posted 5 years ago

“Almost everything about our experience with Robes n Rails was positive, from helpful staff at our first showroom visit, through the efficient buying and measuring up process, and concluding with a neat and professional installation of our two wardrobes. Although the furniture does not come cheap, we do believe it represents excellent value for money. Unfortunately, we do feel let down in one respect, hence the four stars instead of five. Whilst we were clearly told that the company recommended we did not have backs on our wardrobes as these were a major cause of condensation, no one ever told us our sliding door design also came with no bottom or top, i.e. the floorboards and ceiling would show. If we had known this, we would have prepared properly, and matters were compounded by the fact that the CAD pictures we received ERRONEOUSLY showed our wardrobes as having bottoms and tops. Obviously, this is not an end of the world issue, but it is a disappointment, and something that needs addressing, particularly in respect of the photos - you DO expect those to be a true representation of what you are buying. So, please do use this company, they are a good local business, but triple check every little detail to make sure you are not caught out like we were.”

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Posted 5 years ago

“We had our wardrobes removed, and fitted by James, Matt and Phil, they did an excellent job. Very professional, polite and friendly, the installation was done to a very high standard, ensuring every thing was left clean and tidy, ensuring we were happy with everything before they left. Looking for new bedroom furniture this is the company to use. Thank you and Well done Robes n Rails.”

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Posted 5 years ago

Thank you so much for the review we appreciate it Jon-Paul The Robes & Rails Team

Posted 5 years ago

“We have had our new wardrobe installed today by Matt.How refreshing to have a business deliver what they tell you they can and will do . Matt was very professional and everything was done to protect our carpet and furnishings and when he had finished it was left very clean and dust free. The wardrobe is everything we hoped it would be and we would have no hesitation in recommending robes n rails. Thank you to all the team in Lincoln”

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Posted 5 years ago

WOW, we really appreciate your comments and the 5 stars that you have given us. We really enjoyed this project, Heather. The Robes & Rails Team

Posted 5 years ago

“Robes n Rails did a fantastic job with our wardrobe! Brilliant service from start to finish. A big thank you to James and Matt who have just left from installing the wardrobe - they were friendly, hardworking and very clean! I can’t recommend Robes N rails enough!!! Thank you!!”

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Posted 5 years ago

Hi Demi thanks for the comments and the 5 stars (we like these ). The Robes & Rails Team

Posted 5 years ago

“Our study looks wonderful! James and Wayne did a great job, were neat and tidy and kept 2 metres away from us! I hope that Robes and rails look after them because we were definitely their last job for a while! Need to save the pennies ready for fitted wardrobes!”

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Posted 5 years ago

Thank you for your comments and the star rating, It is difficult in these trying times to keep social distancing when working., But we manage well. Take Care The Robes & Rails Team

Posted 5 years ago

“Thanks to all at robes and rails for a fantastic job on the fitted wardrobes and bed surround special thanks to James and Wayne for fitting the wardrobes great job and very nice gentlemen very knowledgeable and helpful nothing was a problem to them thanks lads top job”

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Posted 5 years ago

“Great service from start to finish. The fitters James and Wayne were excellent and very tidy workers. Really pleased with the wardrobes Thank you”

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Posted 5 years ago

“Very professional company. Visited our home to help design and take measurements. Second visit to check measurements. And then Matt and Phil visited and fitted the wardrobe to a very high standard. Clean and tidy workers and we are delighted with the finished product.”

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Posted 5 years ago

“Cant get an answer as to why my fitted doors look so out of line a few weeks after being refitted, for the eighth time!!! Called at showroom today, receptionist said she would call me before 5pm tonight, she didnt if course, not for the first time, I'm unhappy with the doors, feel that this company takes the money but doesn't care about after service...”

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Posted 5 years ago

“First I’d like to say thank you to Matt who fitted our wardrobes,what an excellent professional job! The wardrobes look amazing,and have transformed my spare bedroom giving me so much storage space. Thanks to all at robes n rails for an excellent service at a good price.”

Robes n Rails 5 star review on 12th December 2019

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Posted 6 years ago

“James and Wayne did a great fitting job today - clean work and very personable. Always helpful staff in the showroom too. The whole process from start to finish is stress-free. Compared to some big names in the business R&R are way out-front. Trevor & Carolle Kerry”

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Posted 6 years ago

Robes n Rails is rated 4.9 based on 335 reviews