Roberts & Speight Reviews

Name: Roberts & Speight
Address: 40 Norwood, ,, Beverley
Rating: 4.96

5.0 Rating 1,411 Reviews

99 %

of reviewers recommend Roberts & Speight

Company Reviews

Metrics

5.0

Based on 1,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Roberts & Speight 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and successful order/delivery process Haven't tried the wine yet, so can't give five stars!”

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Posted 2 months ago

“Delivered quickly - no worries.”

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Posted 5 months ago

“Fast delivery and the wine is securely packaged. I enjoy the discount when buying a case which covered the delivery cost to London.”

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Posted 6 months ago

“Excellent service and excellent wine!”

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Posted 8 months ago

“Customer service from Roberts & Speight was excellent - Very efficient. I didn't give 5* as their courier (DHL) let them down. I requested for delivery on Tuesday but delivery was delayed until Wednesday. Even thought Roberts & Speight put in capitals and highlighted clearly - Ring door bell - PLEASE DO NOT LEAVE UNATTENDED, DHL only rang the doorbell and left the parcel unattended. As the items purchased was very pricey, I did not want it to go missing. Roberts & Speight should maybe only stiuplate with their courier that all purchases above a certain amount has to be signed for upon delivery.”

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Posted 10 months ago

“Great terrines and impeccable customer service. A member of staff rang to discuss one of their products and I was impressed by their courtesy and attention to detail. My only quibble is with the shipping charges, which were a bit steep for the amount ordered, but it's probably not their doing.”

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Posted 1 year ago

“Very prompt service. One item arrived slightly damaged but the team refunded the money for that product the same day. Excellent customer service.”

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Posted 2 years ago

“All received without complications”

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Posted 2 years ago

“Fast Delivery. Never had any breakage etc. Competitive Pricing for French Wines. Free shipping should be considered (say, over £ 200 total order value) in line with other merchants.”

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Posted 3 years ago

“Always reliable.”

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Posted 3 years ago

“Nice wine perfectly packaged!”

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Posted 3 years ago

“Very fast delivery”

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Posted 3 years ago

“Everything went smoothly according to plan”

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Posted 3 years ago

“The not so good: The website takes bookings for wines in short supply and should imo be linked to the available inventory. The good: Very pleased with the wines and quality/price good: quick feedback to clarify my questions. In will use R&S again.”

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Posted 3 years ago

“Astonishingly speedy service - delivered with a smile!”

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Posted 3 years ago

“John has wines I like at good prices and is ready with a helpful suggestion when needed.”

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Posted 4 years ago

“Bought from Italy and delivered in London. Everything ok. Good service”

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Posted 4 years ago

“Great prices and great selection of wine including fast delivery!!!will purchase again”

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Posted 4 years ago

“Great comms. Prompt and well packaged delivery.”

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Posted 4 years ago

“I found the product I needed at a good price. The only down side was the carrier cost of £9.99 which put my order into the jolly expensive for what it was bracket. Had I not really wanted gluten free hot chocolate powder this would have stopped me from buying.”

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Posted 4 years ago

Roberts & Speight is rated 5.0 based on 1,411 reviews