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Roberts & Speight Reviews

5.0 Rating 1,311 Reviews

99 %

of reviewers recommend Roberts & Speight

Company Reviews

5.0

Based on 1,311 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Roberts & Speight 5 star review on 20th February 2022

Richard Fretwell

Roberts & Speight 5 star review on 13th December 2021

Roberts & Speight 5 star review on 1st May 2021

Richard Fretwell

Roberts & Speight 5 star review on 1st May 2021

Richard Fretwell

Roberts & Speight 5 star review on 29th March 2021

Mrs Vicky Noble

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great terrines and impeccable customer service. A member of staff rang to discuss one of their products and I was impressed by their courtesy and attention to detail. My only quibble is with the shipping charges, which were a bit steep for the amount ordered, but it's probably not their doing.”

Posted 9 months ago

“Very prompt service. One item arrived slightly damaged but the team refunded the money for that product the same day. Excellent customer service.”

Posted 1 year ago

“All received without complications”

Posted 1 year ago

“Fast Delivery. Never had any breakage etc. Competitive Pricing for French Wines. Free shipping should be considered (say, over £ 200 total order value) in line with other merchants.”

Posted 2 years ago

“Always reliable.”

Posted 2 years ago

“Nice wine perfectly packaged!”

Posted 2 years ago

“Very fast delivery”

Posted 2 years ago

“Everything went smoothly according to plan”

Posted 2 years ago

“The not so good: The website takes bookings for wines in short supply and should imo be linked to the available inventory. The good: Very pleased with the wines and quality/price good: quick feedback to clarify my questions. In will use R&S again.”

Posted 2 years ago

“Astonishingly speedy service - delivered with a smile!”

Posted 2 years ago

“John has wines I like at good prices and is ready with a helpful suggestion when needed.”

Posted 2 years ago

“Bought from Italy and delivered in London. Everything ok. Good service”

Posted 3 years ago

“Great prices and great selection of wine including fast delivery!!!will purchase again”

Posted 3 years ago

“Great comms. Prompt and well packaged delivery.”

Posted 3 years ago

“I found the product I needed at a good price. The only down side was the carrier cost of £9.99 which put my order into the jolly expensive for what it was bracket. Had I not really wanted gluten free hot chocolate powder this would have stopped me from buying.”

Posted 3 years ago

“Slightly expensive but excellently delivery!”

Posted 3 years ago

“Very prompt service”

Posted 3 years ago

“I have not studied the full list yet but I hope it will have more of the unusual.Some merchants waive delivery if orders exceed a certain figure.”

Posted 3 years ago

“A good service”

Posted 3 years ago

“Excellent service albeit the wine I chose wouldn’t be quite to my liking. My mistake.”

Posted 3 years ago

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Roberts & Speight is rated 5.0 based on 1,311 reviews