R&J Builders Hardware Reviews

Name: R&J Builders Hardware
Address: Whitebirk Industrial Estate, Croft Head Rd, Blackburn
Rating: 4.76

4.8 Rating 850 Reviews

94 %

of reviewers recommend R&J Builders Hardware

Company Reviews

Metrics

4.8

Based on 850 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01254 52525

Location:

Whitebirk Industrial Estate, Croft Head Rd
Blackburn
BB1 5TB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices but very slow delivery times”

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Posted 1 year ago

“happy with products, price very good, disappointed with delivery timeframe and communication”

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Posted 1 year ago

“Good products,good prices ,but definitely need to clarify what express delivery means , I don’t consider 5 days as express delivery.just tell us how long it’s going to be from the start .”

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Posted 3 years ago

“I’ve always used R&J Builders for my plastering supplies, very happy up until my last delivery. Thin coat angle beads bent. Email sent, no reply.”

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Posted 3 years ago

“First delivery came missing a box of sealants! Rep sorted it out quick though and got the sealants to me vet quick!”

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Posted 3 years ago

“materials are good just took longer to get here than usual probably because I didn't go through a rep”

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Posted 3 years ago

“Product fine that was ordered but felt 7days for delivery was a bit slow for me? But could just be to do with current climate?”

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Posted 3 years ago

“I have been home yet to try the product, if I,d known how long the item was going to take to deliver a month I wouldn’t have ordered it now, but hopefully the product will do its job”

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Posted 3 years ago

Dear John, My apologies for the delay in your goods being received. Unfortunately due to COVID-19 we have run a skeleton staff alongside being shut for a period of 3 weeks. We hoped to have contacted everyone to inform them of any delays so my apologises again, we hope we can show our great delivery service on your next email. Do please pop me an email to let me know you have ordered again and I can track you order through the system. Kind Regards R & J Builders Hardware

Posted 3 years ago

“Bad think is don’t give a rough time sometimes turn up 7am last delivery was 6:20pm someone waited in all day aswell”

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Posted 4 years ago

“I only see it fit to give an acceptable review, as although this time i had a good quality of service, in the past the service was so bad i tried to cancel my order and it took me days to finally recieve my item late.”

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Posted 4 years ago

“okttttttttttttttttttttttttttttttttttttttttttttt”

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Posted 4 years ago

“Would have ticked very good but for not being compensated for defective masonry screws from a previous order.”

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Posted 5 years ago

“Good quality products, reasonably priced, however communication for delivery is non existent.”

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Posted 5 years ago

Dear Stephen, My absolute apologies that you had no information. All our deliveries are made on our own vans and we can provide an ETA through our customer service team on 01254 52525. Please do contact us in future and we will endeavour to provide all the information you require. Kind Regards Nicola Bargh Transport team

Posted 5 years ago

“"Express"?? delivery be nice to be told when on ordering 1st order was 6 days”

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Posted 5 years ago

Hi Thomas, My apologies that your delivery was not delivered satisfactorily. We always endeavour to dispatch orders within 24 hours and apologise for your delay. Please do contact us at the office on 01254 52525 to resolve the situation. Our apologies once again. R & J Builders Hardware Ltd

Posted 5 years ago

“Items came poorly packed in box, items where all dirty, wallpaper paste was split, I contacted R&J regarding this but no response”

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Posted 5 years ago

Dear Carol, My apologies that you received your items in this condition. This is certainly not the norm and we appreciate your feedback and will investigate this further. Once again my apologies I T Department

Posted 5 years ago

“Check your stock is ok before informing client none in stock”

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Posted 5 years ago

R&J Builders Hardware is rated 4.8 based on 850 reviews