Riverside Reviews

4.9 Rating 15,643 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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5
Perry A
Took a bit longer than usual to deliver but so are so many other things during Covid. Grill looks fantastic
Riverside 5 star review on 20th April 2021
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Posted 3 years ago
5
Paul S
Fantastic product but great delivery! Arrived much quicker than specified.
Riverside 5 star review on 19th April 2021
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Posted 3 years ago
5
Mary
Ordered the 4 Seasons Axel Coffee Table (small). Excellent quality and looks great with the Samoa Sofa Set (same brand). Very helpful at Riverside upon placing order and update of delivery.
Riverside 5 star review on 16th April 2021
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Posted 3 years ago
5
Matt
Fantastic service and really quick delivery. Exactly as advertised. Highly recommend Riverside. Thank you.
Riverside 5 star review on 10th April 2021
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Posted 3 years ago
5
Adeola
Speedy delivery and items (Laurel leaf trellis) as described.
Riverside 5 star review on 10th April 2021 Riverside 5 star review on 10th April 2021
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Posted 3 years ago
5
Colette
Great service, great product!
Riverside 5 star review on 10th April 2021
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Posted 3 years ago
5
Sarah
Amazing quality!! We bought an additional 5 to add to our existing pieces, the original are 2 years old and look brand new! I couldn’t recommend this company and product any more, brilliant product and great customer service - very fast delivery
Riverside 5 star review on 8th April 2021
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Posted 3 years ago
5
Jonathan
Fantastic service, good communication and fast delivery. Highly recommended.
Riverside 5 star review on 1st April 2021
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Posted 3 years ago
5
Verified Buyer
This was a great online shopping experience. The website was easy-to-use (I liked the ability to compare products), the service was great (the guy who phoned to arrange delivery was super helpful and friendly), and the whole process was rapid and smooth. Construction of the Weber BBQ was simple enough for my numbskull brother to achieve (the BBQ was a birthday gift for him). I'm pretty sure if he seeks advice on gas cylinders from Riverside, he'll manage to avoid blowing himself up.
Riverside 5 star review on 31st March 2021
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Posted 3 years ago
5
June
Excellent service very pleased with my trellis.
Riverside 5 star review on 27th March 2021
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Posted 3 years ago
5
Clifford H
Ordered a Weber Genesis II with a few accessories after coming across Riverside on YouTube. Website was really easy to use and everything was perfect with the order and was delivered promptly on the day of my choice. Really pleased with the new grill and would definitely recommend Riverside!
Riverside 5 star review on 25th March 2021
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Posted 3 years ago
5
Flexaccount .
Riverside never seems to fail when it comes to ordering anything BBQ, especially the Weber brand. I highly recommend using them because you'll be grilling / roasting in no time with their fast shipping & great customer service.
Riverside 5 star review on 23rd March 2021
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Posted 3 years ago
5
Matt
Really easy to deal with and items came fast!
Riverside 5 star review on 20th March 2021
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Posted 3 years ago
5
Maxwell
Great product for great price! The cover was packed inside the barbecue box to save an extra parcel being delivered. The instructions were comprehensive and I was able to put it together in around an hour. The product arrived in perfect condition as expected and delivery was very timely.
Riverside 5 star review on 19th March 2021
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Posted 3 years ago
5
Richard
Riverside provided a quality experience all-round. Their price was the cheapest I could find for a stocked item and the delivery was handled really well. My BBQ was sent with one of their drivers rather than being thrown on to a DPD or similar van whose driver doesn’t care whether the BBQ gets a knock or two. Really great service and chuffed with the item. Thanks very much. I’ll be back on when I’ve saved up for the accessories!!!
Riverside 5 star review on 17th March 2021 Riverside 5 star review on 17th March 2021
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Posted 3 years ago
5
Rob W
Great stock for Weber, including range of accessories. Bought what I wanted at the best price I could find. Everything arrived perfect and is being happily used already! The interest free credit option was the final bonus to a great experience. Thanks.
Riverside 5 star review on 14th March 2021 Riverside 5 star review on 14th March 2021 Riverside 5 star review on 14th March 2021 Riverside 5 star review on 14th March 2021
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Posted 3 years ago
5
Robert P
Great service and delivery; ordered a Traeger grill and accessories. Delivery team were very helpful in getting it through to my garden
Riverside 5 star review on 13th March 2021
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Posted 3 years ago
5
David
Absolutely fantastic, best delivery service I have encountered Will definitely recommend
Riverside 5 star review on 10th March 2021 Riverside 5 star review on 10th March 2021 Riverside 5 star review on 10th March 2021
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Posted 3 years ago
5
Gary
Excellent delivery, would highly recommend this company.
Riverside 5 star review on 5th March 2021
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Posted 3 years ago
5
Donna
Very pleased with my delivery which did not take long. A few off the neighbours commented on how nice it looks and were surprised when I said it was not real. Very realistic due to the trunk and the leaves. Would definitely recommend.
Riverside 5 star review on 4th March 2021
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Posted 3 years ago
5
Daniel R
Absolutely love this smoker. I’ve already recommended to multiple people who will also be getting its. There’s some great accessories available for it to which are great.
Riverside 5 star review on 11th February 2021
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Posted 3 years ago
5
Leslie W
After scouring the internet for a pellet smoker in the UK and doing lots of research the only company that was interested in my custom and had the exact smoker i wanted in stock was Riverside. They replied within 5 minutes of my email about availability and delivery of the Weber Smokefire EX6 and the cost etc, and apologised for not being able to deliver next day but it was 3.30pm in the afternoon and covid lockdown restrictions. I purchased the Weber Smokefire with the extras i’d asked for, grill cover, front shelves and pizza stone. It was delivered within 48 hours. Well done Riverside and thank you.
Riverside 5 star review on 24th January 2021
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Posted 3 years ago
5
David
I bought a century 885 just before Christmas and the service I received was brilliant, the smoker is everything I wanted, and now enjoying salmon, jerky, ribs, chicken, jacket potatoes and even pizza on it.
Riverside 5 star review on 14th January 2021 Riverside 5 star review on 14th January 2021 Riverside 5 star review on 14th January 2021
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Posted 3 years ago
5
Matthew
Absolutely fabulous!!! Has made a few socially distant catch-ups very memorable in -5C conditions!! Beautifully made. Easy to store on side with lid in windbreak sleeve. Buy with confidence!!!
Riverside 5 star review on 26th December 2020 Riverside 5 star review on 26th December 2020
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Posted 3 years ago
5
Steven H
Ordered Weber Genesis 3 Burner Barbecue and accessories, service was excellent, received a prompt email informing me order had been received, then a phone call arranging delivery. I’d made a mistake with one of the product I ordered and they were happy to take it back and credit it in full. First Class Service, thank you.
Riverside 5 star review on 18th December 2020
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Posted 3 years ago
5
Kerry
Excellent service, quick delivery- all good as usual with riverside
Riverside 5 star review on 18th December 2020
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Posted 3 years ago
5
H M
Excellent prompt delivery and to the other side of the country. Many thanks. We are really happy with this high quality product.
Riverside 5 star review on 5th December 2020
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Posted 3 years ago
5
Paul W
Fantastic product, everything about Riverside was good, quick delivery.
Riverside 5 star review on 16th November 2020
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Posted 3 years ago
5
Gordon P
As expected from Weber. A quality product that perfectly fitted my 2005 Weber barque, which is still going strong. I’m sure helped by the original Weber cover which I retired this year. Thanks to the Riverside crew for providing as good description and sizing which helped me choice the correct cover.
Riverside 5 star review on 8th November 2020
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Posted 3 years ago
5
Lee B
Outstanding delivery times that put others to shame! Great price for my Traeger pro using Riverside's Winter PROMO, highly recommended and will definitely be using again. Thank you :-)
Riverside 5 star review on 27th October 2020
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Posted 3 years ago
Riverside is rated 4.9 based on 15,643 reviews