Riverside Reviews

4.9 Rating 15,643 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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5
Sarah A
As usual easy ordering and prompt delivery. Product totally as described
Riverside 5 star review on 5th June 2022
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Posted 1 year ago
5
Rhian W
Excellent service. Our BBQ arrived lin less than 24 hrs from ordering.
Riverside 5 star review on 28th May 2022
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Posted 1 year ago
5
Michael F
Really quick an efficient delivery of my smoker all done for free within the week.
Riverside 5 star review on 25th May 2022
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Posted 1 year ago
5
MRS ALISON F
We got a new front door so I wanted to make a statement with something truly special and I found these .. They are absolutely fabulous and Riverside had them at the best price I could find online .I would recommend these trees to anyone that wants to make a statement..!
Riverside 5 star review on 18th May 2022
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Posted 1 year ago
5
Kevin L
Bought a Weber Master Touch Ocean Blue bbq through Riverside. Ordered late on a Sunday and it was at mine by Tuesday. Really happy with the purchase and service
Riverside 5 star review on 13th May 2022
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Posted 1 year ago
5
Francesca C
I ordered a BBQ from riverside after a recommendation from my dad. It was a fantastic price, excellent communication & customer service. I would 100% order from them again.
Riverside 5 star review on 29th April 2022 Riverside 5 star review on 29th April 2022
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Posted 2 years ago
5
Andy B
Looks good, easy to put together especially when watching the YouTube video by Riverside. Had a chip in the lid on arrival so rung Riverside, they got in touch with webber for me, waiting on my new lid to arrive no problem for them to help me at all and apologised for the inconvenience. Very good customer service. Would definitely use again.
Riverside 5 star review on 27th April 2022
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Posted 2 years ago
5
Ashley R
Lovely spider plant packed well and delivered really fast thank you
Riverside 5 star review on 23rd April 2022
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Posted 2 years ago
5
Liam B
I ordered my traeger grille from riverside online via the klarna buy now pay later scheme because I'm very inpatient and can't wait to save up and buy it out right. Ordering online was very straight forward fairly quick, after I had made my purchase I instantly got a phone call arranging delivery for the grille. The delivery driver was great and put the grille in my garage for me whilst I was at work because there was a dozen steps up to my patio.
Riverside 5 star review on 14th April 2022
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Posted 2 years ago
5
Dudley J
Brilliant from choosing the product to receiving it on my doorstep, fantastic price as well.
Riverside 5 star review on 6th April 2022
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Posted 2 years ago
5
Sian G
Excellent service for the order, items dispatched and received quickly. Not Riverside's fault, but the quality of the Weber Smokey Joe Premium is very poor. It arrived with a chip in the enamel on the lid, it is missing a patch of enamel under the handle and has lost enamel on the base after using it 3 times.
Riverside 5 star review on 2nd April 2022 Riverside 5 star review on 2nd April 2022 Riverside 5 star review on 2nd April 2022
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Posted 2 years ago
Hi Sian, Thank you for your review. Sorry to see that you have damage to your BBQ bowl. Please pop over an email to sales@riversidegardencentre.co.uk with your order number and your BBQ serial number (on the lid vent) and I shall get this sorted for you. Kind regards, Ellie
Posted 2 years ago
5
Dan F
Great company love all my Weber barbecue products I purchased online. Great price too.
Riverside 5 star review on 31st March 2022 Riverside 5 star review on 31st March 2022
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Posted 2 years ago
5
Thomas R
I buy all my bbq bits from riverside, because they stock everything I need and they are nice people.
Riverside 5 star review on 28th March 2022 Riverside 5 star review on 28th March 2022
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Posted 2 years ago
5
Neil C
I have bought several things from Riverside and they never fail to deliver within a couple of working days. Superb selection of Weber bbq equipment.
Riverside 5 star review on 21st February 2022
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Posted 2 years ago
5
Julian P
Great service and quick delivery. Can't wait to try out my new Weber Smokey Mountain 47cm. The second Weber I have ordered there and hopefully won't be my last. 10 out of 10. Thanks.
Riverside 5 star review on 20th January 2022
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Posted 2 years ago
Hi Julian, Thank you so much for leaving us a review! We're so glad that you love your smokey mountain,enjoy! Have a lovely weekend. Kind Regards, Eden
Posted 2 years ago
5
Mark S
Once again, Riverside do not disappoint. Speedy ordering and delivery service along with some of the cheapest prices around.
Riverside 5 star review on 15th January 2022
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Posted 2 years ago
5
Tom W
Great customer service and quick delivery. I ordered over Christmas so there a little delay in delivery as they were closed. I was updated every step of the way. Great price and great service! Very happy!
Riverside 5 star review on 13th January 2022
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Posted 2 years ago
5
John G
Impressed with quality and prompt delivery. It’s a pleasure to recommend Riverside
Riverside 5 star review on 10th December 2021
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Posted 2 years ago
5
Camilla H
My Skandi sofa set is just perfect. Which is a good thing after such a long wait. However Riverside kept me up to date about the delays which were beyond their control and organised the final delivery very efficiently. Nothing but praise for their service. And I did get a few late September sunny days to enjoy it before the wind and rain swept in. Roll on next spring.
Riverside 5 star review on 2nd October 2021
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Posted 2 years ago
5
Bruce
Though there was an issue with the courier, it was dealt with professionally and immediately. Really glad I chose you for my order of 7 outdoor trees.
Riverside 5 star review on 18th September 2021 Riverside 5 star review on 18th September 2021
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Posted 2 years ago
5
Verified Buyer
Very thick and bright just like the pictures very happy
Riverside 5 star review on 15th September 2021
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Posted 2 years ago
5
Irene T
Awesome product, price and delivery! Have already had 5 BBQs!!!! Riverside is amazing and will use them again.
Riverside 5 star review on 8th September 2021 Riverside 5 star review on 8th September 2021 Riverside 5 star review on 8th September 2021 Riverside 5 star review on 8th September 2021 Riverside 5 star review on 8th September 2021
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Posted 2 years ago
5
Dip K
Very impressed with the product and a quick delivery. Keeping clean it clean is a bit painstaking.
Riverside 5 star review on 6th September 2021
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Posted 2 years ago
5
Joanne
I purchased 9 faux topiary balls from Riverside for a small garden project. They were of excellent quality and value for money and far exceeded my expectations and even arrived on Sunday. I highly recommend this company.
Riverside 5 star review on 1st September 2021 Riverside 5 star review on 1st September 2021 Riverside 5 star review on 1st September 2021
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Posted 2 years ago
5
Dorian
Excellent service and rapid delivery of the online ordered item (Weber Rotisserie). This isn't the first item I have purchased from Riverside and it certainly won't be the last.
Riverside 5 star review on 31st August 2021 Riverside 5 star review on 31st August 2021 Riverside 5 star review on 31st August 2021
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Posted 2 years ago
5
Daniel K
Quality service and an amazing item Next day delivery can’t ask more than that Top notch seller
Riverside 5 star review on 25th August 2021
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Posted 2 years ago
5
Andrew R
Fantastic Service, one of many products bought from Riverside always good!
Riverside 5 star review on 21st August 2021
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Posted 2 years ago
5
Mr
Brilliant company to order from, I always opt for next day delivery which always turns up on time. A great range of products, all packaged and delivered superbly. Riverside is now might go to place for all things barbecue. I brought my Traeger grill from them, and subsequently all of the accessories, Rob‘s and every order arrived swiftly.
Riverside 5 star review on 18th August 2021
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Posted 2 years ago
5
Verified Buyer
Fuss free ordering and quick delivery of this Alexander Rose Sherwood range table and bench.So happy y I found it in stock in Riverside
Riverside 5 star review on 4th August 2021
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Posted 2 years ago
5
Grant
rapid delivery , ordered the griddle 7650 at 13,30 arrived by 8.05 next day, wow, griddle very heavy and appears well made great addition to the BBQ Weber S435 , could have been made by Weber with slightly less surround But perhaps that’s the added strength, used and please with my purchase , Wii certainly use riverside again , Ruxley manor advised riverside for Weber Bits as the biggest in uk , , Grant
Riverside 5 star review on 2nd August 2021
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Posted 2 years ago
Riverside is rated 4.9 based on 15,643 reviews