Riverside Reviews

4.9 Rating 15,643 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
5
Viktoria
Absolutely beautiful! Been looking fir an artificial outdoor plant for ages then finally ordered ficus. It looks beautiful in our new garden, just what we were looking for!! Delivery time fantastic, perfectly wrapped too!! *****
Riverside 5 star review on 17th July 2021
Helpful Report
Posted 2 years ago
5
Nigel R
Free Delivery was very prompt and only took one week from the time I placed the order online. Delighted with the Alexander Rose Sherwood Broadfield two seater Garden Bench. Very easy self assembly.
Riverside 5 star review on 13th July 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Lovely piece of furniture - so comfortable - like having a bed in the garden.
Riverside 5 star review on 11th July 2021
Helpful Report
Posted 2 years ago
5
Kevin R
The quality of Weber’s barbecues is excellent. I now have 4! Ordered a classic charcoal BBQ from Riverside and the package was delivered the following day My only slight disappointment was that they could not sell me a replacement gas tap for my small portable BBQ that I have broken However they advised me very quickly that they did nit stick the item and gave me the contact number for Weber. Excellent and efficient service
Riverside 5 star review on 10th July 2021
Helpful Report
Posted 2 years ago
5
Pauline L
Hiccup with delivery. Plants arrived well packed,nice size + look so real. Very pleased. Recommend.
Riverside 5 star review on 10th July 2021
Helpful Report
Posted 2 years ago
5
Chris
Fantastic service from start to finish. Ordered panels to cover ugly fence panels in a newly created sitting area. So easy to put up and look amazing in a spot where I couldn't plant anything. Free delivery arrived next day after ordering just before 3pm...WOW. So pleased with the service, quality and result. Highly recommend product and Riverside.
Riverside 5 star review on 6th July 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
I’m very pleased with the Alexander Rose garden table. The parasol fits snuggly in the central hole with no wobble at all because of the adjustable feet. It’s a good solid piece of garden furniture.
Riverside 5 star review on 4th July 2021
Helpful Report
Posted 2 years ago
5
Scott
Great quality and fast delivery. Would recommend to anyone looking to purchase.
Riverside 5 star review on 16th June 2021
Helpful Report
Posted 2 years ago
5
Christina N
I love this product! I purchased 14 meters back in 2019 and they still look great. I’ve then recently purchased another 3 meters to complete my newly painted fence and garden look! These artificial hedging screens look fantastic from a distance and upfront as they look like real leaves, and are of a very good quality, which is hard to come by. Highly recommend.
Riverside 5 star review on 12th June 2021 Riverside 5 star review on 12th June 2021
Helpful Report
Posted 2 years ago
5
Rosie C
Fantastic service & great product. £100 cheaper that at local garden centre - I fully wanted to support them but that was a significant saving!! Super speedy delivery - received it within 48hours of placing my order.
Riverside 5 star review on 11th June 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Loving this companion seat, easy to put together & extremely well made, hope it will last a long time, bought cover for it so should do plus special oil to treat it with Pricey but worth every penny
Riverside 5 star review on 5th June 2021 Riverside 5 star review on 5th June 2021 Riverside 5 star review on 5th June 2021 Riverside 5 star review on 5th June 2021 Riverside 5 star review on 5th June 2021
Helpful Report
Posted 2 years ago
5
Ann
Very pleased with my garden table . I pre ordered it and was kept inform of delivery time. Sent an email with a question and had a very prompt reply. Thank you won't hesitate to order from you again.
Riverside 5 star review on 30th May 2021
Helpful Report
Posted 2 years ago
5
Jimmy
Most of our outdoor furniture is from riverside and it’s all Alexander (roble) rose and each time we’ve had excellent service.no trouble with our purchases. That was until we decided to purchase a Alexander Rose rectangular table,when we opened the box (which was well packaged) the table top had a crack in it I contacted riverside and sent pictures and within days the customer service team got back to me to say new top on order and was allowed to use the delivered one if I wanted.. thanks riverside for great service.
Riverside 5 star review on 26th May 2021
Helpful Report
Posted 2 years ago
5
Peet .
I have been to other garden centres who did not have Weber Smokey Mountain in stock. Riverside employees were friendly when I called. They had in stock and was cheaper than other suppliers and free delivery. The Smoker has had a real nice break in and I can tell you its worth the money.
Riverside 5 star review on 24th May 2021
Helpful Report
Posted 2 years ago
5
Sue
Great and efficient service , good value for money and a lovely table! Thank you
Riverside 5 star review on 20th May 2021 Riverside 5 star review on 20th May 2021
Helpful Report
Posted 2 years ago
5
Aldous
Perfect garden table that is solid and rust free and won't break as I have found with wooden tables that are left out over the years. It seats 6 easily and 8 if needed and blends well in our garden. Love it!
Riverside 5 star review on 20th May 2021
Helpful Report
Posted 2 years ago
5
Deividas
Quick and easy to use, Quick delivery and great product 👌
Riverside 5 star review on 19th May 2021
Helpful Report
Posted 2 years ago
5
Chris S
One of the best places in the UK for BBQ kit. The classes are a real treat and make for a cracking day out. Buying online is a dream with deliveries prompt and efficient.
Riverside 5 star review on 15th May 2021
Helpful Report
Posted 2 years ago
5
Ashley
What can I say absolutely fantastic super fast delivery ordered on a Friday afternoon and it came Sunday morning. Pizza for tea Sunday evening
Riverside 5 star review on 14th May 2021
Helpful Report
Posted 2 years ago
5
Sylvia
Beautiful orchid, lovely ceramic pot and excellent quality. Looks real and received many compliments.
Riverside 5 star review on 14th May 2021
Helpful Report
Posted 2 years ago
5
Carie
Bought 2... more expensive than I'd have liked but wanted the indulgence look. Came really fast & I wasn't disappointed, in fact ended up buying another 3 to cover another fence panel. Again really fast delivery. Small courtyard garden aka my mini rainforest ...looks absolutely amazing. Thank you
Riverside 5 star review on 12th May 2021 Riverside 5 star review on 12th May 2021
Helpful Report
Posted 2 years ago
5
Richard H
Great company to do business with, prompt and professional,
Riverside 5 star review on 10th May 2021 Riverside 5 star review on 10th May 2021
Helpful Report
Posted 2 years ago
5
Gillian F
Excellent service from Riverside Garden furniture delivered well packaged Very pleased
Riverside 5 star review on 10th May 2021
Helpful Report
Posted 2 years ago
5
Leanne
Absolutely love our pizza oven! Ordered on the Friday a day before my husbands birthday expecting it to come maybe Tuesday and to my astonishment it turned up on his birthday on the Saturday! Amazing service totally chuffed! Thankyou
Riverside 5 star review on 10th May 2021
Helpful Report
Posted 2 years ago
5
Alastair
Excellent, prompt and efficient service. Fair pricing. I will use them again. Extensive range of Weber products stocked. I bought a Weber Q1200 and an accessory and I'm delighted.
Riverside 5 star review on 30th April 2021
Helpful Report
Posted 2 years ago
5
Piotr C
Excellent service 5*
Riverside 5 star review on 30th April 2021
Helpful Report
Posted 2 years ago
5
Mr Luke A
Website was very easy to navigate. Placed my order Sunday evening and it was with me Tuesday morning.
Riverside 5 star review on 29th April 2021
Helpful Report
Posted 3 years ago
5
Adrian F
Had paid for this rotisserie at another outlet and was waiting over 6 weeks with no sign of delivery. Decided to purchase another one from Riverside and got it the next day wow, great service and great product. Will definitely purchase from Riverside again, used rotisserie on Sunday and chicken was delicious. PS got refund on other rotisserie.
Riverside 5 star review on 29th April 2021
Helpful Report
Posted 3 years ago
5
David
Excellent web site and really easy to find what we wanted. And once ordered the ivy arrived within 2 days.
Riverside 5 star review on 28th April 2021
Helpful Report
Posted 3 years ago
5
Dan
Had ordered a Weber Smokey Mountain a few months back and was really impressed with the level of service, quick delivery and great communication so it was a no brainer that when I wanted a new BBQ I was going to return to Riverside. Very impressed. Thanks guys
Riverside 5 star review on 25th April 2021
Helpful Report
Posted 3 years ago
Riverside is rated 4.9 based on 15,643 reviews