Riverside Reviews

4.9 Rating 15,643 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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5
Rhodri L
Fantastic service as always
Riverside 5 star review on 30th May 2023
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Posted 10 months ago
5
Ian S
Great price, product and delivery service. What more can a person want 🙏
Riverside 5 star review on 21st May 2023 Riverside 5 star review on 21st May 2023
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Posted 11 months ago
5
Mrs S S
Excellent customer service over the phone initially and then ordered the item on line. It arrived within three working days and was a good price match compared to other suppliers of the same product.
Riverside 5 star review on 5th May 2023
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Posted 11 months ago
5
Steve M
Great little find for all the BBQ fans, and with PayPal option too, I geared up with some Weber accessories. 5 stars ⭐️
Riverside 5 star review on 4th May 2023 Riverside 5 star review on 4th May 2023 Riverside 5 star review on 4th May 2023
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Posted 11 months ago
5
Enda M
Very pleased with my Riverside purchase of a Weber barbecue. Great service, easy online ordering process, quick delivery and the best price anywhere. Even cheaper than ordering from Weber direct.
Riverside 5 star review on 27th April 2023 Riverside 5 star review on 27th April 2023 Riverside 5 star review on 27th April 2023 Riverside 5 star review on 27th April 2023
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Posted 1 year ago
5
Scott S
Riverside is like the red light district for BBQ’ers, everywhere you look there’s something else you want to get your hands. The problem with Riverside, it reminds me of being a child in a sweet shop and only having 50p, I want everything and I’m left pondering for hours at what to spend my money on. 🤣
Riverside 5 star review on 15th April 2023
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Posted 1 year ago
5
Simon M
I went on the 5 hour Traeger course it was fantastic and learnt lots so I have now booked the 7 hour smoker course can't wait Simon Massey from Bury St Edmunds
Riverside 5 star review on 13th April 2023
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Posted 1 year ago
5
Rockwell S
The shelving for the Weber Smokefire EX6 is a great addition to the BBQ. They fit very well & they are a stylish & must have addition. They arrived very well packed & were delivered quickly. Very reasonably priced compared to other competitors.
Riverside 5 star review on 4th April 2023
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Posted 1 year ago
Hi Rockwell, Thank you for your review. We only charge delivery on orders over £50 for deliveries outside of mainland UK. I have taken a look at your order and you were not charged for delivery. I have emailed you a copy of your invoice where you can see there was no delivery charge applied. Kind regards, Riverside
Posted 1 year ago
5
Rose B
I was very impressed with the quality of plants and the quickness of delivery. I particularly needed these silk Begonia plants as I wanted to have them to put into the funeral sprays I was doing for a customer. Their family member who sadly died absolutely loved them but at this time of year they are not available and I said that I would try and track some down. I’m so happy that I came across your website and that I was able to fulfil their request. Many thanks. Rose.B
Riverside 5 star review on 23rd February 2023
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Posted 1 year ago
5
Jeffrey T
Very helpful on the phone prior to placing an online order. Great price and speedy delivery. Very pleased. Just waiting for Spring to test the new BBQ!
Riverside 5 star review on 23rd February 2023 Riverside 5 star review on 23rd February 2023 Riverside 5 star review on 23rd February 2023
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Posted 1 year ago
5
Jeff M
What an absolute bargain and a first-class service, will definitely be ordering again.
Riverside 5 star review on 20th January 2023
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Posted 1 year ago
5
Oliver D
Excellent service and product
Riverside 5 star review on 18th January 2023 Riverside 5 star review on 18th January 2023
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Posted 1 year ago
5
Nicola B
Beautiful artificial succulents that look so real! They are the perfect size and so cute. Delivered quickly and well packaged. I’ll definitely be a repeat customer!
Riverside 5 star review on 18th January 2023
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Posted 1 year ago
5
Arthur B
Amazing quality product and super service and good price! Really appreciate and recommend for everyone who looking for quality products.
Riverside 5 star review on 17th January 2023 Riverside 5 star review on 17th January 2023
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Posted 1 year ago
5
Gareth B
Great website, good communication, Just excellent service as a whole Bought the Traeger pro 780, great initial results and looking forward to experimenting some more but great first attempt at pulled pork!
Riverside 5 star review on 16th January 2023
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Posted 1 year ago
5
Chris S
I was very pleased with the service on the purchase of my Traeger. I was kept updated with the delivery, and the delivery man was very helpful and polite.
Riverside 5 star review on 7th December 2022
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Posted 1 year ago
5
Valerie C
Bought Wonderwall artificial laurel leaf trellis panels set on wood 6 years ago which have now rotted. We've recently replaced them with laurel leaf set on brown plastic trellis which should last a lot longer than the wood. We've reused the old laurel leaves which were fine and bought some green garden mesh to attach to the fence underneath the trellis panels. We've threaded the leaves through the mesh and the result looks so natural we've had a lot of compliments. Excellent customer service and free delivery.
Riverside 5 star review on 17th October 2022
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Posted 1 year ago
5
Oliver D
Amazing service! Great prices! Awesome points scheme! Very happy as always
Riverside 5 star review on 5th October 2022
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Posted 1 year ago
5
Maggie J
The bbq arrived beautifully packaged and on time. Delivery driver very helpful. My only issue is that I paid full price for the bbq and it’s now £250 cheaper on the Weber website 🥴. I managed to put it all together on my own (75 years young).
Riverside 5 star review on 28th September 2022
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Posted 1 year ago
Hi Maggie, I have just checked out the price as we don't want you to feel you haven't had the best deal possible. The deal you received was £699, and on Weber's website the Spirit E-320 is £799. So, perhaps it might have been a different barbecue you were looking at! Anyway, well done for putting it together, not an easy task :D
Posted 1 year ago
5
Joseph C
I am extremely pleased with the look of the finished product. Yes, I know there are cheaper products on the market but the "you get what you pay for" mantra is very true as the finished area looks great. Easy to fit but I have an experienced background. One minor suggestion is that the holes for screwing/attaching to a wall/fencing could be thickened then this would add strength to the fixing point. A less experienced person could easily screw straight through. Value for money, service of delivery very good. Very much worth the purchase.
Riverside 5 star review on 18th September 2022
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Posted 1 year ago
5
Ann-Marie E
Very prompt delivery no complaints.
Riverside 5 star review on 12th September 2022
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Posted 1 year ago
5
MISS SANDRA M
I was really pleased with the product ordered and the service I received from Riverside. The delivery was as scheduled and the item ordered was high quality . I will definitely use them again.
Riverside 5 star review on 8th September 2022 Riverside 5 star review on 8th September 2022
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Posted 1 year ago
5
Vicky B
Very realistic begonia,arrived quickly in perfect condition would happily purchase again.
Riverside 5 star review on 21st August 2022
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Posted 1 year ago
5
Denise T
easy to order a quick free easy delivery . Delivery day of your choice
Riverside 5 star review on 8th August 2022
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Posted 1 year ago
5
Daniel F
I have never had such a brilliant online shopping experience. From ordering on Sunday afternoon to receiving the barbecue, placed inside my garage at my request, on Wednesday. Absolutely perfect and I will definitely use Riverside again and will recommend them to everyone!
Riverside 5 star review on 8th August 2022
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Posted 1 year ago
5
Pieter E
There was some issues with the courier and the parcel was a week late. But the staff at Riverside was amazing and responded very quickly to my inquired. I can’t wait to use the Weber® Crafted Rotisserie Skewer Set with the Rotisserie and other accessories purchased by my wife for my recent birthday form Riverside. Grill on!!
Riverside 5 star review on 16th June 2022
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Posted 1 year ago
5
Oliver D
Absolute incredible service, delivery and products! The voucher/ points system is amazing I ordered over £170 worth of pellets and they arrived in perfect condition and on time! Thank you and I look forward to using your company again in the future
Riverside 5 star review on 14th June 2022 Riverside 5 star review on 14th June 2022 Riverside 5 star review on 14th June 2022
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Posted 1 year ago
5
Paul T
Every one needs this GBS accessory, totally transforms the BBQ
Riverside 5 star review on 13th June 2022
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Posted 1 year ago
5
Isabel W
Delivered promptly, easy to fit and works perfectly.
Riverside 5 star review on 11th June 2022
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Posted 1 year ago
5
Verified Buyer
Easy to order, great prices, delivered in no time nothing missing
Riverside 5 star review on 6th June 2022 Riverside 5 star review on 6th June 2022
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Posted 1 year ago
Riverside is rated 4.9 based on 15,643 reviews