The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 867 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had another great experience using the Retirement Desk to help me with my pension investment planning. I have used them before and was very happy with the service and I was really appreciative of Lisa reminding me early to start thinking and next steps and reinvestment. Lisa gave me some good options to consider and I was able to make a decision quite quickly. Once the process started moving forward Lisa was excellent at keeping me informed on progress and indeed chasing another company who were not keeping pace! I was grateful for all of this and feel that Lisa made quite a positive difference to my experience by taking me through the application and set up procedure very thoroughly. I will certainly consider using the service again when the time comes.”

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Posted 1 year ago

“Excellent service from the staff at Retirement Desk, in particular Kay, extremely helpful, polite and professional.”

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Posted 1 year ago

“Very helpful service and always quick to respond to any questions. Lisa at Retirement Desk was very helpful and pleasant to deal with. I would recommend their services.”

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Posted 1 year ago

“Clear understanding of what was required, good advice and a speedy outcome.”

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Posted 1 year ago

“I can only praise the professional approach of the people that sorted my pension it was outstanding at no time was I not informed of the processes and the stage we were at I had complete faith in the team ( Kay & Lisa) and was kept fully up to date”

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Posted 1 year ago

“Excellent service from beginning to end. Lisa had a friendly manner on the phone and email. Kept me informed at every step of the way. Far more efficient than the pension company I was with. Unusual to get a proper professional service these days.”

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Posted 1 year ago

“Kay kept me informed at every stage and was very helpful in converting multiple pots into one annuity. Highly recommended.”

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Posted 1 year ago

“Efficient and pleasant.”

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Posted 1 year ago

“On the ball with my retirement date quick to implement kay was very professional.”

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Posted 1 year ago

“Kay Martin at the Retirement Desk was extremely helpful in sorting out my annuity. She dealt with everything in a friendly and professional manner, always keeping me informed at every step of the process, and took all the stress away for me. She gave me confidence that I was in good hands, as I had been a bit anxious about getting this organised. Everything was set up in good time, and I'm very happy with the outcome. 5 stars for Kay!”

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Posted 1 year ago

“The person who helped me through this pension process was Lisa O'beirne. We discussed what I wanted to do with my pension and what was the best annuity at that time to use. She was very helpful and explained my options so that I understood exactly what was going to happen. Very polite all the time as was other members of the team that I spoke to.”

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Posted 1 year ago

“Couldn't ask for more.... Always efficient and professional, attentive and patient. Recommended to all I meet.”

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Posted 1 year ago

“Very happy with the service Lisa provided in setting up my Annuity. Communication was regular and comprehensive throughout smoothing out any anxieties with this important moment in my life. Highly recommended.”

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Posted 1 year ago

“Forgot to actually rate Retirement Desk. Kay was fantastic from start to finish.”

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Posted 1 year ago

“Lisa O'Beirne was my primary point of contact and negotiator. She asked the relevant questions to enable me to make the best choice of pension for my needs and then carried out whatever was necessary to get the best deal for me. If she was unavailable my calls were dealt with by her Co worker and she always got back to me ASAP. I would recommend this firm to anyone as they were so helpful and efficient.”

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Posted 1 year ago

“Your representative Kay Martin was so very helpful, she guided me from start to finish. I would recommend this service highly to all my friends and family . I will also use you again when my other pension matures. Could not be happier”

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Posted 1 year ago

“What an absolute pleasure working with Lisa O'Beirne! Lisa was very well prepared for our face-to-face meeting having ascertained what I was looking for beforehand by phone and e-mail. Various quotes were prepared for us and Lisa explained the features and benefits of each one fully. No pressure was ever placed on us; Lisa's communication was very prompt, her answers were full and complete and at no time did I think my numerous questions may be too much. I would trust Lisa implicitly in the future. As well as being absolutely super efficient, she has an ebullient disposition, always smiley and cheerful; it was an absolute pleasure to work with her. Thank you Lisa!”

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Posted 1 year ago

“Have been using the retirement desk for a few years now and have always been helped by the same person who helped me with all my paper work and kept me informed along every procedure in my pension claims, with out Lisa I would have struggled so highly recommend using The Retirement Desk.”

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Posted 1 year ago

“Our advisor Lisa O’Beirne was very professional and extremely helpful. If Lisa said she would phone , email or send documents in the post she did it. When she said she would. Which in this day and age is fabulous. Was always courteous when talking to us and even apologised for AON’s errors. Would highly recommend Lisa to our friends and family.”

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Posted 1 year ago

“It was very simple for me they did everything and kept me well informed”

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Posted 1 year ago

The Retirement Desk is rated 5.0 based on 867 reviews