The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 867 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I twice had to realise pensions. The first time, when shopping around for a deal I contacted several agencies: the first time, the offer from the Retirement Desk was considerably better (by up to 25%) than any other I could find. The second time I went straight to the Retirement Desk and and got an offer better than my original pension provider. Many thanks to Kay Martin.”

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Posted 7 years ago

“Kay made the transition from my old pension to the new pension so easy and quick. She also importantly kept me informed and upto date through the whole procedure. I would recommend Retirement Desk to any one who wants to enhance their income from their current pension providers”

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Posted 7 years ago

“Kay Martin, gave me regular updates by voicemail, email and comprehensive answers to many pension related questions. Funds moved and pension paying out very quickly, within a month. I am well pleased with the customer service given.”

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Posted 7 years ago

“I was considering taking early retirement and looking for guidance in what to do with my pensions that I had accumulated over the years. I contacted the retirement desk and spoke to Wendy. From the outset she took control of what I needed to do and what my options were, sending me a quotation from an appropriate provider within 24 hours. During the process of transferring the pensions they kept me up to date at all time, ringing me with updates exactly when they stated they would, unusual these days. Whenever I rang them with a query they always answered my question to my satisfaction. If Wendy was not available, one of her helpful colleagues could deal with the query. The whole process took around 2 months from the day that I decided to proceed, which included a slight delay from one of my existing pension providers. They delivered exactly what they said they would, very pleased! I would have no hesitation recommending The Retirement Desk to any of my friends and family 10/10👍🏻”

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Posted 7 years ago

“Wendy explained the process we needed to go through and was not "sales oriented" at all. She kept me up to date, without any harassing phone calls or emails and provided the best deal. I obtained quotes from other sources but The Retirement Desk was my final choice and produced the best deal. I would thoroughly recommend this company. Thank you, Wendy.”

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Posted 7 years ago

“Unlike some of the other companies I contacted, the Retirement Desk gave me the information I required without the heavy sales pitch. 10 out of 10 for service. I was kept up to date with every step of the procedure after signing agreement.”

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Posted 7 years ago

“After a very trying ordeal with one of your competitors I was glad of the very good service I received form Lisa a first class adviser. She kept me informed all the way through and was a pleasure to deal with nothing to much trouble.”

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Posted 7 years ago

“I was kept informed of actions and progress in setting up my annuity.”

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Posted 7 years ago

“Kay was helpful, friendly and kept me informed through the ups and downs of achieving the pension that I wanted.”

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Posted 7 years ago

“Kay Martin has always been helpful, nothing too much trouble and gave a professional and personal service, resulting in a very happy conclusion.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“After trying to deal directly with pension companys I was very happy to come accross Retirement Desk. I wanted to buy annuities for 2 modest pension pots, it took a couple of phone calls from Kay Martin and signing of a couple of forms, now (took about 3 weeks) I have the tax free sums and a very satisfactory annuity in place - Thank you Kay and The Retirement Desk.”

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Posted 7 years ago

“After having a bad experience with another company it was a pleasure to deal with Lisa .She always kept me informed about rate changes and delays due to issues beyond her control and always gave a first class service.”

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Posted 7 years ago

“The service I got from Kay was outstanding.The third party holding my monies were continually stalling and Kay never gave up chasing them on my behalf.Thoroughly recommended.”

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Posted 7 years ago

“There should be a box marked 'exceptional' to tick for the service I received. My consultant, Lisa O'Beirne went above and beyond to help me. Not once did I have to contact her to find out what was happening. She was always one step ahead of the game and was very sympathetic to my needs and for that I thank her greatly! I will certainly be recommending The Retirement Desk to others. Thank you again!”

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Posted 7 years ago

“The scheme administrators were a nightmare but through thewhole process Wendy was a voice of reason and we go there in the end.”

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Posted 7 years ago

“The Retirement Desk offered clear and comprehensible options for my consideration. Wendy O'Beirne was extremely patient with me throughout as I was very unsure what the best option was. She also kept me well informed of any changes that could influence my final decision. I feel The Retirement Desk obtained a really good deal for me - Many thanks.”

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Posted 7 years ago

“I have dealt with many IFA's through my career in accountancy. Lisa at Retirement Desk was friendly, quick, and efficient. She knew everything I wanted to know and was able to tell me the time scale to set up my plan, and the amount I would receive without the normal hard sell jargon associated with IFA's. I would recommend RD to all my customers.”

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Posted 7 years ago

“Kept me fully informed by regular phone and email contact throughout the process”

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Posted 7 years ago

“Excellent and prompt service throughout the process of transferring from an AVC and annuity plan from the Prudential. Lisa was highly supportive, friendly and helpful at every point.”

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Posted 7 years ago

The Retirement Desk is rated 5.0 based on 867 reviews