Red Star Financial Services Reviews

Name: Red Star Financial Services
Address: Boardwalk, 21 Little Peter Street, Manchester, United Kingdom
Rating: 4.89

4.9 Rating 429 Reviews

98 %

of reviewers recommend Red Star Financial Services

Company Reviews

Metrics

Info

4.9

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Red Star Financial Services:

Combine the trustworthiness of a traditional broker with the ease of a comparison service – and you have Red Star Financial Services.

Our experienced team help people find the best deals on loans, mortgages and insurance.

Visit Website

Phone:

0161 823 1733

Email:

hello@redstarfs.com

Location:

Boardwalk,
21 Little Peter Street,
Manchester
United Kingdom
M15 4PS

Write Your review

Tell us how Red Star Financial Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Red star have been nothing short of exceptional in reviewing my life insurance and making sure I’m well informed and supported whenever needed I have been speaking with 2 different operators and both get 5 stars from myself and I would definitely recommend them to others brilliant service. I want to mention their names but I have forgotten which is bad but they are definitely good team members”

Helpful Report

Hi Dean, Thank you so much for your exceptional 5-star review! We’re thrilled to hear that our team has been able to support you effectively and keep you well-informed regarding your life insurance. It's wonderful to know that both operators you engaged with made such a positive impact. We truly appreciate your recommendation and your kind words regarding our team members! If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Red Star Financial Services Team

“Call handler was kind explained everything very well spoke clear and helped me get the best deal”

Helpful Report

Hi Lyndsay, Thank you so much for your wonderful 5-star review! We’re glad to hear that our call handler was kind and able to explain everything clearly for you. It’s our priority to ensure our clients feel supported and get the best deals possible, and we appreciate your recognition of that. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're here to help! Best regards, The Red Star Financial Services Team

“Louis, had been Amazing!!! He is reassuring, and accommodating. He is an asset to the company”

Helpful Report

Hi Angella, Thank you for your amazing 5-star review! We’re thrilled to hear that Louis made such a positive impression on you. His reassuring and accommodating nature truly makes a difference, and it’s wonderful to know that you recognize him as an asset to our team. If you need anything else or have further questions in the future, please don’t hesitate to reach out. We’re always here to support you! Best regards, The Red Star Financial Services Team

“Made things simple answers all my questions very polite and easy to talk to and understand”

Helpful Report

Hi Denise, Thank you for your fantastic 5-star review! We're delighted to hear that we were able to make things simple for you and that our team was polite and easy to communicate with. Clarity and understanding are key in our service, and your feedback reinforces our commitment to providing just that. If you ever have more questions or need assistance down the line, please feel free to reach out. We're always here for you! Best regards, The Red Star Financial Services Team

“I had a hustle free assistance to buy a policy. Thank you”

Helpful Report

Hi John, Thank you for your kind 4-star review! We're thrilled to hear that you had a hassle-free experience while purchasing your policy. Providing smooth assistance is what we aim for, and it's great to know we met your expectations. If you have any questions or need further assistance in the future, feel free to reach out. We're here to help! Best regards, The Red Star Financial Services Team

“Lewis who I spoke to was great explained everything that I needed explaining and was always asking if I was understanding and if the insurance was the right thing for me”

Helpful Report

Hi Sophie, Thank you for your wonderful 5-star review! We’re so pleased to hear that Lewis provided you with clear explanations and ensured you felt confident in your insurance decisions. Supporting our customers with understanding is a priority for us, and it's great to know Lewis excelled in this. Should you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team

“Very good service. Friendly and efficient and informative. I changed my life insurance policy and I am pleased with the outcome, it suits my needs very well. Only issue I have had is that the codes for activating online portal account have not worked after a number of attempts.”

Helpful Report

Hi Rosalyn, Thank you for your positive 4-star review! We’re so glad to hear that you had a good experience with our service and that your life insurance policy better suits your needs now. Your satisfaction is our priority! We apologize for the inconvenience you’ve encountered with the online portal activation codes. Please reach out to our customer support team, and they’ll be happy to assist you in resolving the issue. If you have any other questions or need further assistance, don’t hesitate to get in touch! Best regards, The Red Star Financial Services Team

“Good morning I had an amazing experience with Red Star especially with Rhys he was very informative and just purely and truly helpful with my life insurance. From start to finish he made me feel at peace with my decisions. I would give this a 10 star if I could”

Helpful Report

Hi Sannie, Thank you for your stellar 5-star review! We’re absolutely delighted to hear that you had such an amazing experience with Rhys. It's wonderful to know that he provided you with the information and support you were looking for, making your life insurance decisions feel peaceful. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team

“Had my life insurance sorted by Rhys Grimshaw, went through everything and was easy to talk to and let me know all the information available, made it such an easy process.”

Helpful Report

Hi JM, Thank you for your fantastic 5-star review! We're thrilled to hear that Rhys made the process of sorting your life insurance so easy and enjoyable for you. Clear communication and being approachable are key aspects of our service, and it's great to know that Rhys delivered on that. If you have any more questions or if there’s anything else we can assist you with in the future, please feel free to reach out. We're always here to help! Best regards, The Red Star Financial Services Team

“Excellent service, Hayley Edward’s did so much to ensure we had a life insurance in place to suit our needs and requirements, exceptional service, her knowledge, advice and recommendations was a great help to ensure the life cover was suitable A massive thank you !”

Helpful Report

Hi Trishna, Thank you so much for your outstanding 5-star review! We’re overjoyed to hear that Hayley provided you with exceptional service and tailored life insurance that suits your needs perfectly. Her knowledge and commitment to our clients truly make a difference. If you have any more questions or require assistance in the future, please don’t hesitate to reach out. We’re here to help! Best regards, The Red Star Financial Services Team

“Hiya he was really friendly and helpful and we had a chat witch was nice and I didn’t feel rushed like a lot of them sales men so I would say he was very good at his job”

Helpful Report

Hi Christine, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our team member friendly and helpful, and that you enjoyed your chat without feeling rushed. Creating a comfortable and supportive experience for our clients is our top priority. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team

“Rhys grimshaw was absolutely brilliant the way he explained everything and made me fill relieved with no worries and found me a better life insurance that benefits all my needs.”

Helpful Report

Hi Donna, Thank you so much for your amazing 5-star review! We’re delighted to hear that Rhys was able to explain everything clearly and make you feel relieved and worry-free. Finding the right life insurance tailored to your needs is so important, and we’re glad we could assist you in that process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team

“The staff were all lovely and helpful. Ellie was fantastic reassuring me the policy is in place.”

Helpful Report

Hi Yeal, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our staff were lovely and that Alys was able to reassure you about your policy. Making our clients feel comfortable and supported is our utmost priority. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Red Star Financial Services Team

“I wood like to thank Louis Vaughan for thanking the time to explain everything to me.”

Helpful Report

Hi Stephen, Thank you for your fantastic 5-star review! We’re glad to hear that Louis took the time to explain everything to you. Clear communication is so important to us, and we're thrilled that you felt supported throughout the process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team

“Really friendly and helpful and great service”

Helpful Report

Hi Sarah, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you found our service friendly and helpful. Providing great support is our top priority, and your kind words are incredibly motivating for our team. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here for you! Best regards, The Red Star Financial Services Team

“Very clear information on all the policies and easy to set up a policy”

Helpful Report

Hi Kevin, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our information clear and the policy setup easy. It’s always our goal to ensure a smooth experience for our clients, and your feedback confirms that we’re on the right track. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Best regards, The Red Star Financial Services Team

“Very good customer service”

Helpful Report

Hi Joshua, Thank you for your amazing 5-star review! We’re thrilled to hear that you experienced very good customer service with us. Our team is dedicated to providing the best support possible, and your feedback truly motivates us to keep up the great work! Should you need any further assistance or have more questions, feel free to reach out at any time. We’re always here to help! Best regards, The Red Star Financial Services Team

“Great communication, local people”

Helpful Report

Hi Lisa, Thank you for your fantastic 5-star review! We’re so pleased to hear that you appreciated our local presence and great communication. Creating connections with our community is important to us, and it’s wonderful to know that it made a positive impact on your experience. If you have any further questions or need assistance, feel free to reach out anytime. We’re always here to support you! Best regards, The Red Star Financial Services Team

“I was very happy with the service i received from a lovley, happy and professional gentleman called Rhys. Although I had been turned down by some providers Rhys helped guide me to a product which i'm very pleased with. The whole process was structured and all was explained as you would expect, Communication was second to none and delivered with a professional and pleasant demeanour. I hope this review reaches Rhys as you are a credit to your organisation and your professionalism and dedication shows through even over the telephone. Thanks again, Dan.”

Helpful Report

Hi Daniel, Thank you for your fantastic 5-star review! We're so glad to hear that Rhys provided you with such a positive experience and guided you to a product that meets your needs. Clear communication and professionalism are key to what we strive for, and it’s wonderful to know that Rhys exemplified those values over the phone. We will certainly pass on your kind words to him—he will be thrilled to hear your feedback! If you have any further questions or need assistance, don't hesitate to reach out. We’re always here to help! Best regards, The Red Star Financial Services Team

“Hayley was great, friendly, informative and didn't keep me longer than needed. The follow up call from customer service was useful and I have found the service to be excellent.”

Helpful Report

Hi Rachael, Thank you for your wonderful 5-star review! We’re delighted to hear that Hayley provided you with friendly and informative service, and that the follow-up call was helpful. It’s great to know that our service met your expectations! If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here for you! Best regards, The Red Star Financial Services Team

Red Star Financial Services is rated 4.9 based on 429 reviews