Red Star Financial Services Reviews

Name: Red Star Financial Services
Address: Boardwalk, 21 Little Peter Street, Manchester, United Kingdom
Rating: 4.90

4.9 Rating 662 Reviews

99 %

of reviewers recommend Red Star Financial Services

Company Reviews

Metrics

Info

4.9

Based on 662 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Red Star Financial Services:

Combine the trustworthiness of a traditional broker with the ease of a comparison service – and you have Red Star Financial Services.

Our experienced team help people find the best deals on loans, mortgages and insurance.

Visit Website

Phone:

0161 823 1733

Email:

hello@redstarfs.com

Location:

Boardwalk,
21 Little Peter Street,
Manchester
United Kingdom
M15 4PS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh my accounts manager was helpful and sorted everything out for me couldn't fault him at all the customer service wasn't nice at all attitude stinks don't want to speak to her again.”

Helpful Report

Hi Tracy, Thank you for the 5-star review. We’re glad Josh was nice, and we’ll pass your feedback about the other team member to the appropriate people to improve our customer service. If there’s anything else we can assist with, please let us know. Kind regards, Red Star Financial Services

“Great experience friendly staff didn't try to sell something I didn't want”

Helpful Report

Hi Will, Thank you for the 5-star review. We’re glad you had a great experience and that our staff were friendly and respectful of your needs. If there’s anything else we can assist with, please let us know. Kind regards, Red Star Financial Services

“Joe & Hayley was very good”

Helpful Report

Hi Raymond, Thank you for the positive rating. We’re glad Joe & Hayley were very good. If there’s anything else we can assist with, please let us know. Kind regards, Red Star Financial Services

“Patient and helpful”

Helpful Report

Hi Cythia, Thank you for the wonderful 5-star review! We're really glad you found us patient and helpful. We appreciate you taking the time to share your feedback. Kind regards, Red Star Financial Services

“Steph was absolutely amazing from start to finish, explored all avenues of what best suits our needs. Honestly can’t thank Steph enough!! Totally patient and a job well done.”

Helpful Report

Hi Lauren, Thank you for the wonderful 5-star review! We’re really glad Steph could help from start to finish and that you’re happy with the service. Kind regards, Red Star Financial Services

“Very helpful thank you”

Helpful Report

Hi David, Thank you for the wonderful 5-star review! We’re really glad you found the service helpful. Kind regards, Red Star Financial Services

“Very helpful quite good with explaining everything”

Helpful Report

Hi Mark, Thank you for the wonderful 5-star review! We’re really glad you found the service helpful and that everything was explained clearly. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Lovely happy lady who dealt with my enquiry effectively.”

Helpful Report

Hi Lisa, Thank you for the wonderful 5-star review! We’re really glad you had a positive experience with our team. Kind regards, Red Star Financial Services

“Absolutely brilliant service. Josh was very thorough and explained all policies clearly.”

Helpful Report

Hi Joseph, Thank you for the wonderful 5-star review! We’re really glad Josh was thorough and explained all policies clearly. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Amazing advice and support available. Clearly explained the process. Excellent service.”

Helpful Report

Hi Amanda, Thank you for the wonderful 5-star review! We’re really glad you found the advice and support helpful and that the process was clearly explained. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“They rang today excellent help and improved my insurance. Very pleased”

Helpful Report

Hi Carol, Thank you for the wonderful 5-star review! We’re really glad you found the call helpful and that your insurance has improved. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Dominic was professional and helpful. He asked the relevant questions and found me a suitable insurance provider taking into account my needs. He advised on the cover options available and the claims process. After I selected my cover, he advised on the policy info, direct debit and online portal information. I was given helpful advise on how to easily contact him through the portal for anything at all. Altogether; a very smooth experience, with the added peace of mind for my new cover.”

Helpful Report

Hi Charles, Thank you for the wonderful 5-star review! We’re really glad Dominic was professional and helpful, found you a suitable provider, and guided you through the cover options and portal setup. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Very helpfull and patient with my request tp draw money from my account thank you very mich”

Helpful Report

Hi Neil, Thank you for the wonderful 5-star review! We’re really glad you found our service, we’ll pass on your kind words. Kind regards, Red Star Financial Services

“I was blown away by Rhys today his knowledge, and customer service was outstanding, I only enquired about a quote, but ended up walking away with a policy that suited my need and works perfectly for my lifestyle.”

Helpful Report

Hi Trudy, Thank you for the wonderful 5-star review! We’re thrilled Rhys delivered outstanding service and that you walked away with a policy that fits your needs perfectly. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Josh was really helpful”

Helpful Report

Hi Anthony, Thank you for the wonderful 5-star review! We’re really glad Josh was helpful. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Josh did a great job. He was very knowledgable of your products. He gave me all the options, and their pros and cons. He was thoughtful out my potential to make payments now and in the future. Thank you Josh.”

Helpful Report

Hi Rita, Thank you for the wonderful 5-star review! We’re really glad Josh provided clear options and was knowledgeable about our products. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“The customer service from Rhys was absolutely second to none. He made me feel comfortable immediately on the phone so it was really easy to go into the necessary details for a policy. Rhys is clearly passionate about what he does; he's knowledgable, polite and professional, and better still, found me exactly what I was looking for. Thanks so much for your help”

Helpful Report

Hi Emily, Thank you for the wonderful 5-star review! We’re really glad Rhys provided such excellent service and that you felt comfortable and found exactly what you were looking for. We’ll pass on your kind words. Kind regards, Red Star Financial Services

“Very impressed”

Helpful Report

Hi April, Thank you for the wonderful 5-star review! We’re really glad you’re impressed. Kind regards, Red Star Financial Services

“Great service from Rhys,I would highly recommend.”

Helpful Report

Hi Helen, Thank you for the wonderful 5-star review! We’re really glad Rhys provided great service and that you’d highly recommend us. Kind regards, Red Star Financial Services

“I spoke to Rhys Grimshaw about updating my life insurance policy as I wanted to extend it for a later age. Rhys was very helpful, informative and very honest and friendly with all of his advice. I felt very comfortable with Rhys and he found me a policy I was very happy with. Couldn’t have asked to speak to a nicer person”

Helpful Report

Hi Jacqueline, Thank you for the wonderful 5-star review! We’re really glad Rhys Grimshaw was helpful, honest, and friendly, and that you’re happy with the updated policy. We’ll pass on your kind words. Kind regards, Red Star Financial Services

Red Star Financial Services is rated 4.9 based on 662 reviews