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The Red Dog Company Reviews

5.0 Rating 664 Reviews

99 %

of reviewers recommend The Red Dog Company

Company Reviews

Product Reviews

5.0

Based on 664 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 16th April 2024

The Red Dog Company 5 star review on 26th March 2024

The Red Dog Company 5 star review on 15th March 2024

The Red Dog Company 5 star review on 6th March 2024

The Red Dog Company 5 star review on 13th February 2024

The Red Dog Company 5 star review on 5th February 2024

The Red Dog Company 5 star review on 24th January 2024

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the green roll-mat for my mini dachshund because we needed something to take with us to cafes/ restaurants for her to have a place to sit/ lay down on and she loves it! Super high quality and for once also looks nice. I find it so hard to find dog products that look nice, simple and “elegant” but are also a practical and loved by my dog! 10/10 would highly recommend”

We are delighted to hear you are pleased with your new roll mat, and that your mini dachshund loves it. All the best The Red Dog Company

“Speedy, efficient service. Our dog took to it immediately, laid down and didn't move for the next 2 hours. Our cat thinks it's pretty good too!”

The Red Dog Company 5 star review on 13th February 2024

We are delighted that all you pets are enjoying the new dog mat! All the best The Red Dog Company

“Quick and professional service. The dog mat was nicely packaged and speedily delivered. Web site easy to use.”

The Red Dog Company 5 star review on 5th February 2024

Thank you so much for such a lovely review, we are delighted that both you and Doris are pleased with your new Fire Orange Mat. All the best The Red Dog Company

“Beautiful quality dog mat and our dog loves it. Looks great too and feels like it will last very well. Great lead and very easy to carry in your pocket too. Well done for creating practical and good looking products.”

Thank you very much for your great review of both our our Dog Mat and Slip Lead. Please keep us posted. All the best The Red Dog Company

“We purchased a medium, blue roll-mat for our four month old Labrador puppy to use for boundary training and to take with us when we visit dog friendly venues. These are high quality mats which is reflected by their price, but you definitely get what you pay for. This will last our puppy for years to come. Ordering was easy and delivery was speedy with good communication. If you are thinking about investing it might help you to know that we have been so impressed with the design and quality of the matt that we will be ordering a second one to replace what we currently use for our three year old Labrador.”

Thank you for your great view, we are delighted that you and Bracken are so pleased with your new Roll Mat. All the best The Red Dog Company

“Very easy ordering process and good communication and support. One slight criticism is that the packaging was very damaged. Thankfully the bed inside was undamaged”

The Red Dog Company 5 star review on 24th January 2024

Thank you for sharing your review and super photo, and for your feedback on the packaging. Sorry to hear that the box was damaged in transit, but pleased that everything was still protected inside. All the best The Red Dog Company

“We have rated The Red Dog Company 5*. Customer service is excellent with staff going above and beyond. The products are of exceptional quality. We have purchased two of the slip leads and dog coats. The coats are light weight, durable and exactly what we wanted. Would highly recommend this company to other dog owners.”

The Red Dog Company 5 star review on 19th January 2024

“Fast delivery. Our dog loves his new bed and it seems to support him nicely. The sheepskin topper is so thick and soft. Good quality product.”

Thank you so much for taking time to leave your excellent review. We are very grateful indeed! Please keep us posted. All the best The Red Dog Company

“Comfortable good quality dog bed”

Thank you for leaving a great review! All the best The Red Dog Company

“This company and the beds are fantastic . Great communication , great delivery, the most luxurious , comfy practical dog beds. Why only 4 stars? way way too much plastic in the packaging esp the the 150 m dog lead that came in a narrow plastic tube bag that is no good to reuse for anything else. Not needed.”

Thank you for such a positive review, we are delighted that you are so pleased with our dog beds. We try as much as possible to use recyclable and environmentally friendly packaging. Whilst our beds are shipped in a plastic bag to protect them, they are fully biodegradable bags. All the best The Red Dog Company

“Lovely pad. Great size, thick wool pile and memory foam. Great quality and more important my dog loves it.”

The Red Dog Company 5 star review on 2nd January 2024

Thank you for the great review, and for sharing the lovely photo. We are delighted that you and Nell are so pleased with everything. All the best The Red Dog Company

“I’m bought a large green dog mat and a large orange roll mat for my Labrador, Hattie. Both mats are beautifully made and the colour of both tweed fabrics is gorgeous. Hattie finds both very comfortable and I am delighted with the appearance and with how much easier it was to travel for overnight stay using the roll mat. Great service too - very fast delivery. Thank you.”

Dear Lesley Thank you so much for such a fantastic review, and we are delighted to hear that you and Hattie are both fans of our products! Happy Christmas All the best The RDC

“Great communication to a sizing query and the collar is both high quality and looks super on our HWV (he is actually a ‘non wirey’ wire and this means the collar is shown off beautifully!). Thank you. It was reassuring that we could have returned if necessary but it fitted fine. Postage was good. Our other HWV would have had one too but sadly this line now discontinued.”

Thank you for your great Collar review. We are sorry that the old line is no longer available, but we are pleased to hear you are delighted with his new British bridle leather collar. All the best The RDC

“After much looking at dog coats bought an Active Dog Coat from Red Dog. Was a good website, good correspondence and a superb product, fits our Sprocker perfectly and not only protects from rain but also her underneath when running through bushes and also being neoprene assists with buoyancy and keeps her warm. To top it all its a company that makes its products locally in UK.”

Dear Gary Thank you for leaving such a great review. Much appreciated. All the best The Red Dog Company

“My first order. It was a bolster dog bed. It arrived quickly and in good condition and it just as Ibhad hoped it would be”

Dear Fiona Thank you for such a lovely reviews. So great to hear Otto is delighted with his new bed! All the best The Red Dog Company

“Beautiful products for my much loved dog. She is very elderly and I wanted her to be really comfortable. More places allow you to bring your dog…hairdresser, pub, cafe etc so the roll mat is a brilliant product for comfort under the table instead of a cold hard floor. Wonderful quality, stylish and very quick delivery. Absolutely 10/10”

Dear Clare We are delighted that you are so pleased with your Roll Mat and its incredible versatility! Back of the car, hotel room, and on and on! All the best The Red Dog Company

“We are all very Happy with it! Best dog bed ever!”

Hi Sue Thank you for leaving such a superb review, we are very grateful. And more to the point delighted to hear that we have made the beds dog bed ever! All the best The Red Dog Company

“The dog is really well made and both my miniature dachshunds love it! The colour of the fabric is also lovely and as expected. The only downside is the price which is rather prohibitive.”

We are delighted that your mini dachshunds love their bed. We are confident that this bed will be well worth the investment in the medium to long term. It is brilliantly hand made in the UK using the highest quality materials, and will offer superb support to you dogs for a long time to come. All the best The Red Dog Company

“Our two spaniels love their large tweed mattress. It looks great, fits the available space, and they spend a lot of time stretched out enjoying their new comfy bed. It handles the dirt that two active, working dogs bring much better than their previous beds (other brands!) Delivery was very speedy too. Only very slight issue is that a little of the wool topper has fluffed up and come off - not that it has affected the look or quality of the cover. All in all delighted with our purchase.”

Dear Susannah Please do not worry about the fluff, especially at the bed is brand new, with dogs that like to “nest”. Because our toppers are made with 100% wool - the fibres vary slightly in length. This is similar to when a new wool carpet is first laid, you may notice balls of fluff appearing for the first few weeks. This will all calm down after a short while. The toppers are tough, and so you should not see any impact on fleece itself over the longer term. Please do keep us posted. All the best The Red Dog Company

“A great joy to deal with this company great customer service . Kept informed throughout the process and quick delivery Products are amazing”

The Red Dog Company 5 star review on 26th November 2023

The Red Dog Company 5 star review on 26th November 2023

Dear Jennifer Thank you for your superb review, we are so pleased that you and Pencil love your new Apple Green bed. All the best The Red Dog Company

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The Red Dog Company is rated 5.0 based on 664 reviews