Rapid Shipping Reviews

Name: Rapid Shipping
Rating: 4.49

4.5 Rating 73 Reviews

86 %

of reviewers recommend Rapid Shipping

Company Reviews

Metrics

Info

4.5

Based on 73 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

0845 463 4656

Email:

info@rapid-shipping.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to make request”

Helpful Report

Posted 3 months ago

“Was shipping a personal box out to Saudi Arabia I was supposed to of received my item in November but till now after my box got shipped to Abu Dhabi instead of jeddah I didn’t find it , I have messaged the team Matthew and Karen but now they don’t reply even, ☹️. Very disappointed with them and would definitely not waste your time with them !”

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Posted 10 months ago

“Excellent service and amazing shipping services, I used Rapid Shipping to move 14 Boxes from the UK to Saudi Arabia Everything went smoothly and I was pleased with their service. Special thanks to Matthew AND Karen who were very helpful, and sure I won't hesitate for a second to recommend them to anyone.”

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Posted 1 year ago

“We used Rapid Shipping to move a small amount of our possessions to Dubai for my new job. They accommodated us at very short notice and the packing crew were fantastic. In my extreme haste and disorganisation, I foolishly let the crew pack the contents of my desk - including the entire family's passports! We called in a panic late on a Friday night - the owner answered in person and arranged for someone to go down to their warehouse on a Saturday morning to meet me there and help me extract the passports. I am extremely grateful to Matt and his team who were unbelievably helpful in our hour of need. Won't hesitate to recommend in future.”

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Posted 1 year ago

“Very helpful to start then just received an incredibly rude and blunt response to a question I asked what I was not expecting from commercial manager (MATTHEW) not impressed at all. I was more then happy to use them up until that point”

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Posted 2 years ago

“Rapid shipping picked up my items on Feb 23, 2022 from London as I was relocating from London to New York. I paid them in full and have been waiting for 2 months to receive my belongings. After chasing twice in the last couple of weeks, I received a response today saying their carrier in USA have stopped the service so they tried a different carrier who also stopped the service and there is no one at US ports running a service! The US ports are operational and as I have now left the UK I am unable to reclaim my boxes from Rapid Shipping and use a different logistics company. I am now at the mercy of Rapid Shipping and there is no guarantee my items will ever reach me. Is there no authority in the UK that regulates these shipping companies and can help me out?”

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Posted 2 years ago

“Excellent service doing the best possible under prevailing circumstances”

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Posted 3 years ago

“This shipping services is amazing!!! The staff and the CEO Mattew where the most professional and helpful I rate them highly”

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Posted 4 years ago

“What a pleasure to have worked with this company. My antique furniture item arrived safely at its destination today in the CZR. I would rate the manager at Rapid and his team highly as they were extremely helpful in the whole process. The cost was very fair. Thanks again, Graham”

Helpful Report

Posted 4 years ago

“Matthew Winter went well over and above the call of duty to help get my engine shipped from the UK to New Zealand during these very difficult times. He arranged collection from the seller and even cleaned and re paletted it for me after storing it for months because of the corona lockdowns. It arrived safely last week and passed the customs inspection with no problems. I could not have asked for more. I will be after a spare engine block soon and will use Rapid Shipping again. 5 Star Service. Thank you.”

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Posted 4 years ago

“Brilliant, couldn't believe it only took 5 days everything in good order. Thank you so much.”

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Posted 4 years ago

“Very helpful for a novice trying to get a pallet to Kuwait Thanks to Matthew Walker in particular :)”

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Posted 4 years ago

“I am extremely impressed with the service I received from Matthew Winter of Rapid Shipping, I really messed them about (through fault of my own) with collection dates and yet they took it all in their stride. Despite the 7 to 10 day delivery window they some how managed to get the goods to my property in Spain within a 2 day window I would recommend this Company without hesitation and if need arises will definitely use them again .. Thanks for taking the strees out for me”

Helpful Report

Posted 4 years ago

“Very efficient, got answers back to us quickly and everything arrived on time! Brilliant service and performance. Mathew Winter was excellent!”

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Posted 5 years ago

“Best price.Very helpful Matt and crew, polite and careful. Nothing was a problem for them, no damage to any of our goods. Including Harley Davidson motorbike and a motorbike trike, thanks again Andy”

Helpful Report

Posted 5 years ago

“As we have just started to import regular from China all the staff at Rapid Shiping have been very helpfull with the whole process, various freight forwarders we have used in the past have not been as flexible and helpfull.”

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Posted 5 years ago

“excellent ,a very big thanks to Matthew Winter how helped me and answer all my 100 questions! Thanks a lot Ioannis karachristianides”

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Posted 5 years ago

“Matthew Winter who looked after our shipment was extremely helpful. I am new to the job and without his assistance I would of been completely lost.”

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Posted 5 years ago

“we have been using Rapid Shipping for many years now and have found them to be efficient especially Matt Winters. Any problems which haven't been few and far between have been dealt with and resolved as soon as possible”

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Posted 5 years ago

“Everything was packed quickly and efficiently in the UK. All goods arrived in good condition and quicker than planned. Can't ask for much more!”

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Posted 5 years ago

Rapid Shipping is rated 4.5 based on 73 reviews