QIC Direct Reviews

Name: QIC Direct
Rating: 4.71

4.7 Rating 105 Reviews

91 %

of reviewers recommend QIC Direct

Company Reviews

Metrics

4.7

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

QIC Direct 5 star review on 6th March 2024

Todor Georgiev

QIC Direct 5 star review on 28th February 2023

Anita Seabrook

QIC Direct 5 star review on 6th May 2021

Angela Yeates

Anonymous

Anonymous // 01/01/2019

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“Good selection of products and excellent customer service”

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Posted 4 years ago

“Good products helpful staff, great prices”

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Posted 4 years ago

“We have placed a few orders now with no issues, good quality products and helpful staff!”

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Posted 4 years ago

“Good products at reasonable prices and easy to use company with good customer services.”

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Posted 4 years ago

“Sales guy dropped in and have been using ever since, really helpful on the phones, very happy”

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Posted 4 years ago

“Really helpful sales guy done me a great deal on a recent project will use again”

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Posted 4 years ago

“Great guys, always go the extra mile to help...products are to a high standard and service is second to none.”

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Posted 4 years ago

“Great customer services, well priced products”

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Posted 4 years ago

“Great company to deal with, Deliveries always arrive on time and great products.”

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Posted 4 years ago

“Always happy to assist in processing orders under tight deadlines.”

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Posted 4 years ago

“Excellent service & very helpful with technical advice”

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Posted 4 years ago

“Great company very happy with service.”

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Posted 4 years ago

“Good services”

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Posted 4 years ago

“Product delivered promptly, slight bend in the E50 trims which straighted out easily. Didn't recieve the shipping email notification.”

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Posted 11 months ago

“Good products and great prices. Website(s) could be more clear!!”

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Posted 2 years ago

“Excellent product and price. One star knocked off for not having a warning that RAL Black powder coated aluminium only gets processed on Wednesdays. Dispatch was quoted as next day, so when you order on a Wednesday night, you have to wait until the following Wednesday for them cut if in stock and then they dispatch the following day.”

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Posted 3 years ago

“Good price,the opportunity to buy per piece, the bad is some aluminium trims was bended.”

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Posted 1 month ago

Hello Alexandru, we're really sorry to hear that your goods arrived damaged - if you choose to purchase from us again, please contact us directly and we will provide you with a discount code for your next order. Kind regards, The QIC Direct Team

Posted 1 month ago

“The delivery only happened after I chased it. Initially I was told the items were out of stock, but then after chasing a possible date I got the delivery the next day. Miraculous! Product good though.”

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Posted 9 months ago

“I’ve given a 3 star because the customer service was second to none; Ben Nicholls was a star in dealing with the issues I encountered - I had to pay delivery separately because the website didn’t charge it due to a technical problem, which delayed my delivery; when the delivery arrived, the wrong product was sent! Ben was very responsive and dispatched the right product straight away.”

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Posted 1 year ago

“Beautiful handles. Terrible, unhelpful and passive aggressive customer service. I ordered a magnetic strike plate and they have sent 2 opposing poles. So placed front face to front face the magnets oppose each other however when placed one front face to once back face they attract. I can't put one in a door backwards. I have sent emails and pictures to customer service only to be told that is what I have bought, I can claim a refund and when I tried to explain as obviously there is an error in what they have sent me I just had a blank email with my invoice attached. Helpful!”

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Posted 3 years ago

QIC Direct is rated 4.7 based on 105 reviews