QDOS Accident Assistance Reviews

Name: QDOS Accident Assistance
Address: Crown House, Manchester Rd, Cheshire, Wilmslow
Rating: 4.49

4.5 Rating 90 Reviews

88 %

of reviewers recommend QDOS Accident Assistance

Company Reviews

Metrics

Info

About QDOS Accident Assistance:

QDOS Accident Assistance provide a comprehensive accident claims management service. From first notification of loss through to claim settlement you can trust QDOS to deliver transparent, flexible solutions resulting in measurable partner benefits and outstanding customer service.

Visit Website

Phone:

0800 093 0982

Email:

enquiries@qdosassist.co.uk

Location:

Crown House, Manchester Rd, Cheshire
Wilmslow
SK9 1BH

Write Your review

Tell us how QDOS Accident Assistance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely appalling service and my partner is now seeking to escalate the matter to small claims court and report them to FCA. Had an accident in July, other driver accepted fault and amount agreed. My partners car was written off and scrapped within 2wks. We're still chasing and waiting for payment of funds. "apparently they've had staffing shortage in the finance dept". With no car, no funds and no hire car offered in the interim. He works nights for the ambulance service so commuting has been an absolute nightmare! Would have given a zero if I could.”

Helpful Report

“Honestly this company deserve 0 stars 1 star is being too generous. Car was written off in April and the insurance payment we was told would go direct to the finance company as the car was on finance. However despite Qdos having the insurance payout since June they have still not sent it out and we are now in November. The finance company have recieved no payment from them which was supposed to be £12519 . Qdos consistently lie after lie and refuse to put us through to anyone always promising a call back or an email which never comes . They don't respond to emails or calls and at this point I'm assuming they are with helding the money which is theft . We've consulted a solicitor and we will see them Monday morning we intend to take this further”

Helpful Report

“He was very polite and friendly and he speak clearly so I can understand him very good customer service”

Helpful Report

“Shocking service. Lack of communication, having to chase constantly. Wrote car off even though it was cosmetic damage. Still waiting for payment. Sent complaint but no acknowledgement, looks like going to Fos. S”

Helpful Report

“Scandalous company, my car door and front wing were slightly damaged through no fault of my own so we took the vehicle to a body shop who said they went through Qdos and not to worry, what a joke. A woman called Annie Reddington from QDOS called back a few days later and said all they could do was write the car off and give us £4500 which was their estimate value of the vehicle and the damage was £4500 to fix, this was a lie. The vehicle had a few dints and the price of the vehicle, a 2014 Ford Kuga with 60,000 miles was £7,850 so they most likely wanted to make a few grand of us. I took the car to another repair shop and they quoted £800 so a difference of £3700 to fix, what a bunch of CHARLATANS, avoid, avoid, avoid.”

Helpful Report

“12th September we had our parked car written off. It was early morning we were still in bed. It took til 19th December for the other insurer to send the payment over to Qdos. I was told that we would receive payment once funds had cleared their bank. It is now the 17th January and despite numerous phone calls and emails from us we still have not received payment. I’m not sure if it is legal for Qdos to hang on to our payment for this length of time. We had to return the hire car as we were out of the country for 24 days in October and were told that should we be paid our claim we must return the car immediately. We sent the hire car back just in case the payment arrived whilst we were away and didn’t want to fall foul of the agreement. We have bought a car and have lost interest on our money waiting for the from Qdos. I wonder if they will send us compensation for lost interest, especially as they only paid out for the hire car til October.”

Helpful Report

“very helpful. went through the whole process very well.”

Helpful Report

“Absolutely shocking company I wouldn't recommend these to my worst enemy”

Helpful Report

“Do not trust qdos, my car is now in storage and is accumulating cost. They initially said my claim fits criteria for non fault but it was a lie to get me to sign off papers that would essentially earn them a nice profit weather they win a claim or not. After 2 days of being passed around to different companies they just keep on telling me to get my insurance to collect my car and deal with the claim. What an absolute scam!”

Helpful Report

“Providing service above and beyond.... When you have a car 'accident' the concerns surrounding it are wrapped up in self-blame. When somebody else inflicts damage on your vehicle and promises to 'sort it' (but does not!), the feelings of being left high and dry, without recourse, can be overwhelming. This is where QDOS Assistance comes in. It removed the burden of high cost repairs. It found a means by which the 'other party' could be held legally liable. It provided me with a loan vehicle and organised my car's repairs. In short, with no alternatives available, QDOS Assistance delivered totally and speedily. Gold standard service from start to finish with persistence and consistency provided throughout.”

Helpful Report

“Thomas McCole was very polite & professional & expressed empathy after my accident. Very swift & excellent service 5 star service, went above and beyond to help me get my car repaired and organised a courtesy car. Thank you Tom”

Helpful Report

“Good service”

Helpful Report

“Great service”

Helpful Report

“Qdos took all the pressure of me and done everything.”

Helpful Report

“The best company to assist and get the best out come. After it being a hit and run. Helping in all possible ways they could to get me the best result. 👌. Took a while due to the other driver saying it wasn't him but after all possible ways of proving it was him they managed to get me a result my car being fixed I am over the moon. Thank you all. 😊”

Helpful Report

“Great service “one call did it all“QDOS did the rest”

Helpful Report

“Excellent from day one from hire car to keeping me informed. Thank you for your help with no stress for me”

Helpful Report

“What a excellent company I never thought a company like this existed I would highly recommend this company. I was in a traffic accident were someone crashed into my car not my fault I suffer anxiety problems and they sorted everything out for me .They sorted a replacement car for me also they arranged physio for my neck problem also they sorted a solicitor as well . They are also arranged for my car to be picked up an repaired also they are still working on my claim I just can't thank this company enough I would highly recommend this company I want to thank them so much MR LEONARD MARTIN.”

Helpful Report

“Cannot fault the service”

Helpful Report

“Following the accident we made an initial call to provide the relevant infomation regarding the accident and the vehicle and personal details of the other driver. I think there may have been one further call from QDOS requiring clarification on some aspects. Otherwise the whole process has progressed quietly, professionally, and with a minimum contact. We have now collected the vehicle duly repaired, and could not thank those involved with our case enough for their excellent support and service in dealing with the whole matter.”

Helpful Report

QDOS Accident Assistance is rated 4.5 based on 90 reviews