“In a world of frequent disappointments you rewrote the manual. -ordered 3 parts for our water pump ( ice damage) - in our 70’s we are not your savvy online type. Panicked that I may not have ordered incorrectly, immediately phoned you. in a jiff you confirmed I had ordered correctly - 18 hours later. - around 8.15.am next morning .. the parts arrived. - we live outside of a town / semi rural/ hard to find/ poor internet. - so you worked a miracle. - parts exactly right. - now fitted - pump pumping - Thankyou for such excellent service at a good price with the added backup of calm courtesy when I thought I had sent my order into the ether. Thankyou. - you have emboldened me, may just place an order with Amazon now . Mrs JAQ”
“Engine was sent in a well packaged box,in very good time from ordering.it started and ran well after adding appropriate oil.and didn't break the bank.”
“I’ve never used this company before so wasn’t to sure but I had not need to of worried as service was excellent and I received my parts I ordered within 48 hrs , definitely 5 star service.”
“Needed some leather washers for an old Victorian garden pump...couldn't fund them anywhere online except at Pump. They are brilliant quality and after months of not working the pump works like a dream. Delivery was very quick too.”
“Absolutely excellent service, cannot fault any of it.
I bought a cast iron pump for the garden over the internet on Robinson’s site, came overnight!
I realised I needed the stand as well so telephoned Robinson’s direct.
The man in the phone couldn’t be more helpful, and was really friendly. I also got that the following day.
This was important as we was going away so didn’t want no parcels coming overnight.
Thank you Robinson’s for a great service and would recommend them to anybody. They don’t just sell ornamental pumps, take a look.”
“Supplier of spares for my traditional garden pump (hand pump to draw water from a well). Most spares seem to be available for what is probably an unusual item. I've used them before for spares and shall continue to do so.
One comment - it is worth trying to 'batch up' orders (even buying consumable spares for a couple of years ahead) because of the fixed delivery charge which can be a significant proportion of the cost if buying small spares.”
