Pulleymaid Reviews

Name: Pulleymaid
Address: 140 Longdon Coleham, 140 Longdon Coleham, Shrewsbury
Rating: 4.75

4.8 Rating 577 Reviews

98 %

of reviewers recommend Pulleymaid

Visit Website

Email:

sales@pulleymaid.com

Location:

140 Longdon Coleham,
140 Longdon Coleham
Shrewsbury
SY3 7DN

Write Your review

Tell us how Pulleymaid made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pulleymaid 5 star review on 24th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy communication with pulley maid 10/10 customer services. Any query’s were dealt with so quickly and when I had a faulty part to my item a replacement was sent out very fast!”

Helpful Report

“I have always wanted one of these, it was a great competitive price - it's a solid piece of kit - they are so strong, holding a whole wash - when the rain is pouring ! Great Pullymaid !”

Helpful Report

“The hardware was faultless although there isn't much that can go wrong with one of these contraptions! Basically, the pulleymaid is exactly as described. The removal of one star was due to the poor installation instructions. I used a competitors YouTube video to work it out in the end!”

Helpful Report

“Just what I needed to resurrect mother in law’s clothes pulley. Good solid quality and arrived promptly.”

Helpful Report

“I love this traditional good quality drying rack in my utility room. So much better than an electric dryer. Less room. Out of the way. Only difficulty was finding the joist to fix the pulleys. Needs a competent DIY installer. Arrived a week after ordered. I am very happy.”

Helpful Report

“Great product. Worth paying the money for a quality and reliable product such as this. Well made and easy to put up once I got my head around the simplified instructions. That being said, I did have to Google the process as, for a first timer, the mechanism and thus the assembly of it is not as intuitive as it may be assumed by the simplified instructions. Clearer instructions would be appreciated I think. But 5 star great product nonetheless.”

Helpful Report

“Nice quality clothes airer with strong pulleys and cord. It holds a huge amount of laundry and is so much more space efficient than a floor-standing airer. It was dispatched quickly and exactly as described. The only reason for 4 rather than 5 stars is that the slats are not a snug fit in the holes in the metal arms so they tend to slide about which is quite irritating. We've secured them with cable ties which works but is not the most glamorous solution.”

Helpful Report

“DX still haven’t delivered the lathes for the airer so there is nothing to review. Please sort it out.”

Helpful Report

“Delivery was fairly quick and product is well made. Easy to fit once I had located the joists and drilled a pilot hole. Used some plastic ties to hold the slats in place (otherwise they have a tendency to slide around). Total drying space is equivalent to my previously used floor rack and it’s good to have the clothes up in the air out of the way. Also, I later fitted a third pulley to ensure the pull line dropped vertically to the tie point.”

Helpful Report

“Still haven't got the answer to how to correctly install this item because of the difficulty of the room layout - a question that I asked before even buying the product. Have emailed several times and asked for someone to call but no one will ever pick up the phone, they just continuously email and don't seem to want to understand the problem. Considering sending the product back because as it is is useless.”

Helpful Report

“It’s lovely to have a laundry drying solution that’s up and out the way”

Helpful Report

“Good product and quick delivery.”

Helpful Report

“Great high quality product shame my handy man damaged my two double pulleys and I’m gutted But it arrived packaged well and quickly - the screws on the pulley was too long for where the handy man was positioning hence damage 😢”

Helpful Report

“terrible service, they take your money for product they don't have in and when they said I would get a refund i'm still waiting more than 14 days for my money back,no one answers the phone terrible service”

Helpful Report

“Ordered replacement rope for my pulleymaid. Fast delivery and great quality product would highly recommend.”

Helpful Report

“Pulley maid were excellent, prompt communication and dispatch and delivery was quick. Item received was excellent quality. Thank you.”

Helpful Report

“Don’t order . Nine days and I’m still waiting. Instead of delivering they are asking to confirm address give a telephone number. Anything but deliver. Why would I order and give a wrong address? Anything but deliver, wish I had never ordered. Sick of them.”

Helpful Report

“I ordered and paid for my pulleymaid on Sunday 17th April, I have still not received it (3to 5 days delivery quoted) but despite repeated emails and your website promises to respond no one gets in touch it is also impossible to track the order despite what it says on website. I will now have to consider what further action I can take. I wish I had bought elsewhere.”

Helpful Report

“I purchased the radial dryer and the pulley rail. They have made such a difference! I love not having a dryer rack taking up floor space. The radial dryer is perfect for underwear, socks, camis, and things on hangers and the rail holds everything else. Very responsive company, as well. I couldn’t be happier.”

Helpful Report

“A great range of styles available, all well illustrated online. The language used on the website gave confidence that this was a quality product. Having now received and installed it, my confidence has been fully justified. Having ordered my ‘Maid’ before Christmas, I then fell foul of supply chain problems and Pullymaid immediately offered a refund. Nevertheless, I kept the order live and it was delivered as forecasted when the delays occurred. With the ‘Maid’ now in use, I cannot understand why I never bought one years ago. It’s very green, highly effective and saves floor space in the utility room.”

Helpful Report

Pulleymaid is rated 4.8 based on 577 reviews