Proturf Reviews

Name: Proturf
Address: North Carr FarmWest Stockwith, Doncaster
Rating: 4.76

4.8 Rating 340 Reviews

96 %

of reviewers recommend Proturf

Company Reviews

Metrics

Info

4.8

Based on 340 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01427890797

Email:

sales@proturf.co.uk

Location:

North Carr FarmWest Stockwith
Doncaster
DN10 4BD

Proturf 5 star review on 18th August 2022

Anonymous

Anonymous // 01/01/2019

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“Great prices, clear communication and rapid delivery. Our pebbles look great on our new path. Thanks Proturf.”

Proturf 5 star review on 1st August 2019

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Posted 4 years ago

Many thanks for your review and picture John. Your garden looks amazing and the 14-20mm Scottish Pebbles are just the right size for a pathway.

Posted 4 years ago

“Very good service, excellent prices and delivery on time.”

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Posted 4 years ago

Thanks so much for leaving us a review Gordon. I'm pleased to hear your delivery was on time. It's also great to know that you found our service to be very good and prices competitive.

Posted 4 years ago

“This is a seamless experience from clicking to delivery. Great method of delivery on a pallet and in most cases for me right to the site required within feet. Do not hesitate to use Proturf, ultra competitive market, but professional in all that they do.”

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Posted 4 years ago

Thanks for your review Douglas. I'm so pleased to hear you found our service to be seemless and the delivery went well. Many thanks for your recommendation.

Posted 4 years ago

“Customer service was excellent when I needed to speak to someone before the delivery. The delivery driver was amazing, so helpful, contact was all through daughter as elderly parent finds ordering things difficult but he was so lovely with Mum and managed her really well. Thank you and have recommended you to a few people already.”

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Posted 4 years ago

Thanks so much for your kind review Ann. I'm so pleased to hear you found our customer service team and delivery driver to be helpful. We appreciate your recommendation.

Posted 4 years ago

“Perfect service from top seller. Many thanks”

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Posted 4 years ago

Thanks for your review Andrew. We appreciate your positive feedback.

Posted 4 years ago

“everything good”

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Posted 4 years ago

Many thanks for your review Anthony. I'm pleased to hear you are happy with the product received.

Posted 4 years ago

“Fantastic value . And really helpful delivery driver”

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Posted 4 years ago

Many thanks for your review Gillian. I'm pleased to hear you found your purchase to be fantastic value and the delivery driver was helpful.

Posted 4 years ago

“I found the pebbles online at a better price than any other website. I was a little sceptical at first but took a chance. Customer service called me the very next day to arrange delivery. They were very polite and helpful. Delivery went without a hitch. The pebbles were beautiful and fully met my expectations. I am delighted I ordered from Proturf.”

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Posted 4 years ago

Thanks so much for taking some time to submit a review along with a lovely picture. The pebbles look great and work really well in the garden you have designed. I'm so pleased to hear you found our customer service team to be polite and helpful and that your delivery went well. It's always nice to hear that our products are meeting customers expectations in terms and price and quality.

Posted 4 years ago

“The service was excellent. The stones are probably great but percentt wise they are really on the bigger side. Better mix would have helped.”

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Posted 4 years ago

“Fast delivery, friendly and extremely helpful delivery driver. First class product with first class service.”

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Posted 4 years ago

Thanks for leaving us a review Angela. I love what you have done with the cobbles. I'm so glad to hear your delivery went well and the driver was friendly.

Posted 4 years ago

“Great company to buy from with an excellent delivery company to support them.”

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Posted 4 years ago

Thanks for taking some time to leave a review Jan. It's always nice to hear positive comments regarding our service and that of our transport partner.

Posted 4 years ago

“Fantastic quality cobbles with quick delivery. Highly recommend ProTurf.”

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Posted 4 years ago

Many thanks for leaving a review and picture of the 30-50mm Scottish Cobbles Darren. They look really good. Thanks for your recommendation.

Posted 4 years ago

“Delivered on time and product as expected.”

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Posted 4 years ago

Thanks Andy, for leaving a review. I'm glad to hear your delivery arrived on time and the product met your expectations.

Posted 4 years ago

“Excellent service, excellent products.”

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Posted 4 years ago

Thanks for taking some time to submit a review Ross. I'm pleased to hear you are happy with the products received and service provided.

Posted 4 years ago

“Everything went smoothly”

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Posted 4 years ago

Thanks for your review David. I'm pleased to hear your order and delivery all ran smoothly.

Posted 4 years ago

“I have bought many times from Pro Turf always the same professional service.”

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Posted 4 years ago

Many thanks for taking some time to leave a review Nicola. I'm so pleased to hear you have found our service to be consistently professional.

Posted 4 years ago

“Did as they said! Ordered 2 bulk bags of top soil, 1 bulk bag of 20-30mm Scottish pebble and some weed control fabric. Ordered late Thursday on the free 2 day service and arrived exactly on the 2nd working day as stated. My only thing that could improve for delivery is, due to the nature of the products, most companies would deliver on HIAB, but these are on pallet which isn't the end of the world but does make it slightly more awkward, regardless the driver from the delivery company was helpful and managed to get the pallets up our dropped curb and onto our driveway even though he only had a small pallet jack, but even the driver did mention that such items they do struggle and should be on HIAB truck. As well the pebbles was slightly larger than i expected, but as they state this is the grading size the pebbles go through and some can be larger. I didn't fully understand and was expecting that MOST would be this size stated but SOME larger, but seems the opposite, the 20-30mm is actually screened out. So in my experience the 20-30mm means that only about 5-10% is actually 20-30mm and the most are 30-50mm, i would make make this clearer to understand on site, but at least i know for next time, regardless the pebbles are still perfectly usable for my project and are of beautiful! Top soil also looks very good quality.”

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Posted 4 years ago

Hi Gavin. Many thanks for your comprehensive review. Regarding delivery, we keep our costs low due to using a pallet delivery service. Hi-Ab deliveries are generally a lot more expensive to arrange (£150.00+) which most customers wouldn't want to pay. In general it's only builders merchants that use Hi-Ab equipped vehicles. At the time of order, and in the confirmation email, we do include some pictures and information, one of which states we don't use Hi-Abs. As the cobbles are a natural product they can vary in size and shape and when they pass through the grading machine at the quarry, some may pass through sideways, resulting in some larger than expected cobbles going into the bags. We're always happy to send out samples before purchasing large quantities. I'm glad to hear that you were still happy with the cobbles and were able to use them for your project and found the topsoil also met your expectations. We appreciate your feedback.

Posted 4 years ago

“ordered some pebbles on a Saturday. got a call on Tuesday (Monday was a BH) to confirm a Thursday delivery , turned up on time excellent value and only £5 p&p. would highly recommend them”

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Posted 4 years ago

Hi Tony. Many thanks for taking some time to leave us a review. We appreciate your feedback regarding the quality and value of the pebbles supplied. Thanks for your recommendation.

Posted 4 years ago

“Great service.”

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Posted 4 years ago

Many thanks for leaving a review and for your positive comment about the service provided.

Posted 4 years ago

“Friendly efficient service, was kept informed all the way through delivery, cobbles look great in garden, would definitely use Proturf again.”

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Posted 4 years ago

Many thanks for leaving us a review David. I'm pleased to hear you like the cobbles and would recommend to others.

Posted 4 years ago

Proturf is rated 4.8 based on 340 reviews