Proturf Reviews

Name: Proturf
Address: North Carr FarmWest Stockwith, Doncaster
Rating: 4.76

4.8 Rating 340 Reviews

96 %

of reviewers recommend Proturf

Company Reviews

Metrics

Info

4.8

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01427890797

Email:

sales@proturf.co.uk

Location:

North Carr FarmWest Stockwith
Doncaster
DN10 4BD

Proturf 5 star review on 18th August 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent servive, slate arrived 2 days before suggested delivery, all notified and no surprises Thanks”

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Posted 12 years ago

“Very pleased with the pebbles....They have transformed our garden.”

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Posted 12 years ago

“Quite simple really. I 'searched' for what I wanted and Proturf came up with the product at the best price. They then arranged delivery at a time that suited me. No dramas.”

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Posted 12 years ago

“good price on play sand for school and delivered quickly on time.”

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Posted 12 years ago

“Excellent service from start to finish. Excellent quality turf that takes very well indeed. It grows quickly and looks amazing. Thank you!”

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Posted 12 years ago

“Just cut it for the first time last night and am absolutley delighted with how thick the grass is - not one scabby area anywhere. We will be back for the back garden once we have finished the rest of the work needed.”

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Posted 12 years ago

“Delivery drivers were excellent. Product good but some stones much bigger than advertised. There were also quite a bit of rubish inclluded.”

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Posted 12 years ago

“Excellent service on line order so quick and easy delivered when promised will be using this service again.”

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Posted 12 years ago

“Fast delivery nice delivery driver will be using your company again :)”

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Posted 12 years ago

“Delivery driver really helpful”

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Posted 12 years ago

“The ordering of the play sand was easy & the delivery was reliable, on the day requested. We would certainly use this company in the future.”

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Posted 12 years ago

“The Turf was OK, but the company sent it on a far too big lorry. I had explained the access and was assured that the delivery lorry was about the size of a bin lorry. I said that skip lorries and bin lorries get down the lane fine so this should be Ok. The lorry was massive, a high canvas sided one. It could not even get down the roads approaching the lane to the site. It had to park in a farm yard 600m away. luckily the driver was a decent type and he helped me unload it by hand and ferry it to the site, it took two and a half hours. I felt obliged to tip the driver as he did not have to stay and do it and it was not his fault. So i lost hours of time and energy and paid more money for the privilege. The driver even said his company has smaller lorries!. Clearly It should have been one one of those, I was exhausted before i even started to lay it. All because they failed to pass on delivery instructions. Thanks.”

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Posted 12 years ago

Hi Jason, we are sorry to hear that there was a problem with delivery truck. I have checked your order and we did inform the delivery company of the restriction and advised them that a small truck was needed and we even upgraded your order to a timed delivery because we knew that you needed the turf early. I know access was very tight as we discussed it was a small hamlet with no passing points and you said the truck might have to reverse down the lane to get access. I will look discuss your delivery with our pallet delivery network. Glad to hear the turf is good. Kind regards James

Posted 12 years ago

“This is the first time I have used ProTurf and I was pleasantly surprised with the high level of service I received, from when I placed the order to when it was delivered all went went very smoothly, the driver especially, a rather jolly chap who could not do enough to make sure I was happy (terrific customer service well done) if I ever need any similar goods in the future this will be my first port of call. Excellent many thanks C Griffiths Lincoln”

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Posted 12 years ago

“Delivery could have been less painful if the bulk bags had been delivered by hiab truck instead of on pallets which were broken. Otherwise would have excellent.”

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Posted 12 years ago

“The slate was excellent but the delivery was unsatisfactory and did not match the contract wording and as a result the stone was left in a very inconvenient place.I do think that a check should be made by you on your delivery sub contractors ability to match the statements re delivery that you make on your sales contract.”

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Posted 12 years ago

“Easy to order and really good price. Delivery was very quick and the kids love playing in their new sand pit. Would highly recommend”

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Posted 12 years ago

“Great customer service, very competative price for cotswald chippings, definately recomend proturf.”

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Posted 12 years ago

“Great sand I will be back for more, can't fault delivery or sales many thanks”

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Posted 12 years ago

“Pro turf”

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Posted 12 years ago

“I wasn't home when the delivery of the sand came. From what I've been told the poor delivery guy had such a mess on. All credit to him, as he did everything to get the job done, which he did. Thank you. Maybe I should have mentioned the size of my road and obstacles, as his wagon was massive apparently. It might be worth adding a note about this on the delivery notes area on the web. Bigs thanks again and especially to the driver!”

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Posted 12 years ago

Proturf is rated 4.8 based on 340 reviews