Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,438 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK 5 star review on 1st July 2024

Tigrans A

Promain UK 5 star review on 5th May 2023

Simon

Promain UK 5 star review on 20th March 2023

David M

Promain UK 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the product did not clean the patio as well as it promised on the label. In spite of endless brushing and washing 3 days after the application the mould is still there. Quite disappointing result bearing in mind its cost!”

Helpful Report

Posted 10 years ago

We are always willing to resolve any issues or complaints raised, however, we were not given to opportunity to offer a replacement or refund. We will contact the customer in order to find out why the product has not performed on this occasion.

Posted 10 years ago

“The line marking product we bought just did not last and did not adhere well even when using the optional tack coat. Very disappointing as it started peeling off just 1 month later and in the end had to be completely removed and replaced wit another loine marking product.”

Helpful Report

Posted 10 years ago

It looks like the thermoplastic line was not heated sufficiently as we do not experience this problem when the plastic is correctly melted in to the tarmac. The solution would have been to re-heat the thermoplastic to ensure good adhesion, but it appears we were not given the opportunity to assist with a solution. This does not appear to be an issue with Promain's customer service, more likely an issue with the incorrect application of the product.

Posted 10 years ago

“I purchased 2 by 5vlitre tins of paint. on the web site, only to find out the following day that the 5 litre tins were no longer available. I asked for a refund and received an email on a Wednesday morning to say that my refund was processed that day. I have still not received my refund by Saturday. I phoned , ti be told it would be Tuesday before my refund would be processed.”

Helpful Report

Posted 10 years ago

Promain UK is rated 4.8 based on 2,438 reviews