ProForm Fitness UK Reviews

Name: ProForm Fitness UK
Rating: 4.38

4.4 Rating 578 Reviews

85 %

of reviewers recommend ProForm Fitness UK

Company Reviews

Metrics

Info

4.4

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Phone:

01924 964180

Email:

sales@proformfitness.co.uk

ProForm Fitness UK 5 star review on 3rd March 2020

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and easy ordering process. Fast delivery. Very swift response to email.”

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Posted 8 years ago

“The bike a Tour de France exercise bike was big and heavy but excellently packaged. There were no indents to show the box had even been moved! Very impressed. Also we have 3 very steep steps up to our front door and they had sent two delivery men more than capable of getting it into the house. They were polite efficient and right on time delivery wise. Couldn't be happier. Would defiantly recommend this seller to everyone.”

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Posted 8 years ago

“Product: ProForm Endurance S7.5 Treadmill Product Enquiry via Telephone: People on the front desk were very unfriendly and I didnt want to talk to them after their tone. So made further enquires about the product from one of the suppliers based in London who were extremely helpful. Delivery: Took not more than 5 days from the date of order. Product Assembly: Definitely require 2 people as its quite heavy. After Assembly: Product looks very robust and industrial grade. However, time will tell how reliable it actually is as looks can be deceiving sometimes. It is not very noisy but each to their own really. Folding it very easy but still it is a big machine so it will still occupy good space. But then do not be put off by this only because if you buy a light weight space saving treadmill then you are compromising on the quality of the product. I have not checked the Bluetooth or tested the inbuilt speakers but that feature is something that will be used rarely at least by us. Tablet/iPad holder is a nice added touch and is very handy to have.”

Helpful Report

Posted 8 years ago

Hello Zeeshan, Thank you for your positive review. In relation to the telephone enquiry, may I ask did you catch a name of who you spoke to? As ourselves here at ProForm Fitness pride ourselves with how we handle any customer enquiries. However I am very pleased you are happy with the machine you have purchased and I hope it is still serving you well. If you require any further assistance please do not hesitate to contact ourselves here in Sales or our Customer Services.

Posted 8 years ago

“Easy to order, excellent at keeping in touch about progress of order”

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Posted 8 years ago

“Good communication and product delivered on time.”

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Posted 8 years ago

“A great piece of kit. I bought this for my wife who has muscular problems and can sieze up at any time, so using a treadmill is a lot safer than pounding the streets. I have recently been using this also, and although I have never used a 'professional' treadmill I really like this. It's strong, sturdy and I can really feel the benefit of having the cushioned belt. I like the pre-programmed settings and everything is easy to hand. I would recommend this to anyone wishing to invest in a treadmill.”

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Posted 8 years ago

“Ordering process very straightforward and clear communications from delivery and installation team in advance of the delivery. Installed very quickly with explanation of certain parts of the equipment.”

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Posted 8 years ago

“better service than JLP who's order I cancelled as it was late. The who experience fro start to finish was the best I've had from an online company. And the treadmill is great”

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Posted 8 years ago

“Quick efficient service, good customer care on questions I had and product excellent so far!”

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Posted 8 years ago

“Fast and efficient service, excellent communication tracking delivery. Easy to assemble and excellent product”

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Posted 8 years ago

“Very good service, delivery was on time with no problems. Very clear instructions on how to put together. Treadmill parts all looked solid and overall a very good machine for the price.”

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Posted 8 years ago

“Excellent service. Speedy delivery”

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Posted 8 years ago

“Good service. helpful advice before buying.”

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Posted 8 years ago

“very happy”

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Posted 8 years ago

“Great product, fast delivery and great staff to deal with.”

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Posted 8 years ago

“I have had excellent service during the process of my order. I have been kept up to date at every stage of the delivery process and the person I spoke to was very helpful. When it came to the actual delivery I was informed to the hour when it would arrive. The staff who delivered the item were very personable.. Thank you.”

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Posted 8 years ago

“Competitive pricing. Easy to use website. Free delivery and helpful delivery staff ..now thats unusual !! The instructions for the treadmill were the best of any self assembly item I have ever purchased. Yes they were that clear !!!”

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Posted 8 years ago

“Easy to order. Arrived when they said it would and looks substantial. Very pleased.”

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Posted 8 years ago

“delivered on time”

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Posted 8 years ago

“I thought about buying the TdF bike for some time given that it's quite expensive compared to some other bikes. However, after a few days with it I am very pleased with it and glad that I did. The TdF bike was delivered very promptly (the delivery firm kept me well informed) and the assembly instructions are very clear. There was a problem where the saddle was too tightly bolted to the post and couldn't be undone to adjust or replace the saddle but a call to ProForm had a replacement on the way within a day - very, very impressive. The bike does so much more than my previous bike and the ability to change gear and match the settings to my road bike is very helpful. Also the incline / decline is a great feature to increase realism. The screen does a great job with iFit with options on what to display. Also a great range of other settings. I would highly recommend the bike and ProForm service was exemplary.”

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Posted 9 years ago

ProForm Fitness UK is rated 4.4 based on 578 reviews