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printerinkdirect.com Reviews

4.2 Rating 5,314 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,148
 Metrics Info
4.2
Based on 5,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

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Anonymous
Verified Buyer
“arrived quickly, much better than the oem price. product as described.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“delivery good and efficient ink printing clear and perfect fit no problems”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Unfortunately this company should only be used if you are 100% sure the product is absolutely correct for your printer. The reason for this is because the company do not respond to customer messages. So if there are any issues, they will not resolve them for you. Whether that is to return, receive a refund or just ask a question.”
Helpful Report
Posted 2 years ago
Laura Walker
Verified Buyer
“Ordered on February 20th. Finally received my order on March 20th. I tried several times to get in contact with the company through email and their chat function and did not receive a reply to any of my messages. I had to order cartridges from a different company, which arrived in 3 days, because I needed some for my printer.”
Helpful Report
Posted 2 years ago
Paul Carroll
Verified Buyer
“The toner did not fit my Brother printer. i asked to return it and used the online contact form and e mail. no reply . i then saw on trustpilot that this is normal for this company. there is ZERO customer support. Even going through pay pal resulted in me getting another of the same wrong toner. i have even tried to ask how to return the two toners. NO REPLY. WHAT IS WRONG WITH YOU GUYS!”
Helpful Report
Posted 2 years ago
Danyaal Ayub
Verified Buyer
“AWFUL EXPERIENCE. I typed an email out 5 days ago and still have not received a response. Here is what I typed: “ My ink got delivered today and I extremely disappointed in your product. It all started off when I opened the package. As I opened the ink it exploded all over my hands and now I have black ink stuck to my skin. Secondly, when I installed it into my printer everything looked great until I attempted to print something… the ink doesn’t even work!!! I attempted printing 5 times and all I got was a blank piece of paper. I ran tests on my HP printer and multiple times it said the cartridge was okay however it clearly wasn’t. On one occasion I got a messaging saying “this ink is for an older version of the printer” however on your website you advertise as “LATEST VERSION”. I am extremely disappointed and enraged actually. I hope something can be done to resolve this.””
Helpful Report
Posted 2 years ago
Darren Horne
Verified Buyer
“Would not use again Service so slow Took 3 weeks to get it. Follow up customer service none existing”
Helpful Report
Posted 2 years ago
Karen Ellis
Verified Buyer
“Ink arrived really quickly & seems to be compatible with printer. Only downside is that although it seemed to accept the 10% discount code it wasn't applied at final checkout so I didn't receive a discount after all!”
Helpful Report
Posted 2 years ago
Nathan Heaton
Verified Buyer
“Order not dispatched, chased a number of times, no response to any emails (still). Had to find another supplier and order through them. Randomly got a dispatch email weeks later to confirm the order has been dispatched and then it arrived as expected the following day. Would return the item but lets be honest, we wont get any money back so we may aswell keep hold of the toner. First order from this company went really well, this second order couldn't have been worse. If anyone does consider ordering with them then definitely pay PayPal so you can open a case with them when it goes wrong.”
Helpful Report
Posted 2 years ago
Barry Lumsden
Verified Buyer
“arrived in good time and all seems to work ok.”
Helpful Report
Posted 2 years ago
Linda West
Verified Buyer
“I am a returning customer of Printer Ink Direct so I think that says everything. The website is easy to navigate, and the items I have purchased are excellent value for money. I am an avid crafter and the Inkrite photo paper and compatible inks are perfect for my card-making. Delivery was free, and they arrived very quickly indeed. All in all, this is one very happy customer!”
Helpful Report
Posted 2 years ago
Maureen Henderson
Verified Buyer
“Delivery very quick. will use again in future”
Helpful Report
Posted 2 years ago
Jacqueline Thomas
Verified Buyer
“Excellent service from Printer Ink Direct. Will definitely use them again. J. Thomas.”
Helpful Report
Posted 2 years ago
GORDON LUMB
Verified Buyer
“Tried to communicate with printerinkdirect so I could return a wrongly ordered set of cartridges, twice, and still not had a reply.”
Helpful Report
Posted 2 years ago
Ian Woodruff
Verified Buyer
“Took to long to deliver and did NOT reply to my emails, won't deal with you again.”
Helpful Report
Posted 2 years ago
Barbara Haggerty
Verified Buyer
“Excellent products I was a bit dubious, but it fantastic prints brilliantly, I’ll definitely be ordering from printer ink again thank you”
Helpful Report
Posted 2 years ago
Dudley Sirc
Verified Buyer
“I have e mail you five or six times saying I had ordered the wrong cartridge customer reference 1059569 and would like a refund and a return label can you sort this out ASAP”
Helpful Report
Posted 2 years ago
Lee Ward
Verified Buyer
“Poor communication, stop using Royal Mail there shut!!!!”
Helpful Report
Posted 2 years ago
Jennifer Kirkham
Verified Buyer
“excellent service,easy to order and quick delivery”
Helpful Report
Posted 2 years ago
Raymond Mckay
Verified Buyer
“Excellent service delivered next day on time will definitely use again”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.2 based on 5,314 reviews
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