“When I found that the pair of sunglasses I wanted on your website were out of stock I requested that I be notified when back in stock. I have done this many times before at other retail websites. I have rarely heard back from anyone. To my surprise you wrote back quickly to tell me that you would search for a pair from your suppliers. Within a week or two you wrote again to tell me that you were able to get them back in stock. This is, in my opinion, exceptional customer care. Kudos to you! I also, by the way, love the sunglasses!”
“Excellent service, price and product. Two day free recorded delivery if you sign up for news letter, we sit easy to navigate.
Would certainly recommend using.”
“I’m hoping that I can get 20% discount on my next purchase because technically I should have got an extra 10% because it was my first time to purchase from Pretavoir,
Fashion eyewear did it to me.
If you do so I’m going to purchase another Cartier
Thanks”
“I’m hoping that I can get 20% discount on my next purchase because technically I should have got an extra 10% because it was my first time to purchase from Pretavoir,
Fashion eyewear did it to me.
If you do so I’m going to purchase another Cartier
Thanks”
“Quick delivery to Aus (better then Australia post lol)came in 4 days.
Love my Gucci Sunglasses, Packed really well and even colour match all the wrapping to the case which gave it a personal touch. will buy again .”
“Purchased Oakley wingfold frame. I wanted Blue. However due to supplier issues there was a considerable wait. I rang and asked for an alternative,I selected gray. I was told it would be a week
Indeed it was delivered on a Sunday. Really well packaged. I am delighted at the quality of this frame. I was kept in touch through the process, a little longer than I wished for. However the wait was worth it. A truly delighted customer. Many thanks. Gary”
“They have a lot of choices for glasses. In addition, their customer service are professionals. I’m glad that my order arrived to me safely and as I requested it.”
“Pretavoir reglazed two pairs of rayban aviators with genuine lenses costing less than 1 new pair. Claudia’s communication was superb keeping updated at every step and couldn’t be more helpful.
It’s clear to see the pride Pretavoir take in providing a superb service. Delighted.”
