“Much cheaper than what is in store, I took a pair of swarosky 90 euros instead of 210. Excellent service and responsive. Having made a first return I was reimbursed very quickly on time. Correct and fast delivery time (pair not in stock 2 weeks). Safe site that delivers your packages well packaged with invoice and box brand very well presented”
“Had a manufacturing defect that surfaced in a frame. Pretavoir handled the return and replacement excellently, even repaying
ship back costs. The customer service agent was very responsive
throughout the process.”
“I Live in Western Australia and purchased a pair of RayBan sunglasses, which worked out $100 cheaper than anywhere else (postage costs included). Ordered on Friday evening, they arrived Tuesday. Excellent service and super fast delivery. Thank you so much!”
“I live in Western Australia and purchased a pair of RayBan sunglasses which worked out $100 cheaper than anywhere else (postage included). I ordered them on Friday evening, they arrived Tuesday. Excellent service and super fast postage. Thank you so much!”
“I was extremeley happy with my purchase from Pretavoir. From first ordering online, where they had the best price for my selected frames and premium Zeiss lenses, to when my glasses arrived. The service I received from Nicole was excellent, very concise and informative. As I have a high prescription I had the frames sent to me for measuring which was arranged with ease. It took only just over 1 week from originally ordering to have the final fully glazed glasses with me which came in a nice box and really well packaged. I can't recommend enough!”
“Ray Bans are exactly as shown in their advert and delivery one week from despatch to Australia is excellent. The glasses are perfect and better than I expected abd relace a pair of Ray Bans that I mispalced some 12 years after buying them. Correspondence from Pretavoir has been excellent from placing the order - well done I am nmore than happy”
“I have used Pretavoir since 2013 and I have always been pleased with their quick and efficient service. Had an issue with my frames under warranty and they sorted it out without any hassle.”
“Brilliant service from Pretavoir, prescription glasses was delivered within 3 working days, 7 months later their customer service has been awesome with a repair under the manufacturers warranty.
Top marks for customer service and authenticity, would highly recommend.”
“Super impressed by Pretavoir, the frames I ordered were £100 less than in the shop, they came the next day, packaged beautifully, very very happy, will definitely be recommending to all my spec wearing friends. Thank you!”
“Ordered on Friday afternoon delivery sat morning ,first class service .exactly as described best online shopping experience by far well done to everyone at pretavoir will definitely use again thanks”
“I am impressed with Pretavoir. Every part of the process was handled in a first class manner. From their immediate chat response, to their unbelievably rapid shipping; all the way from the UK to the KSA in 5 days! And for a very reasonable shipping fee. The packaging was fabulous; my glasses in perfect condition. I highly recommend this site with no hesitation. A plus service. Thank you Pretavoir!”
“I am so impressed with Pretavoir. Every part of the process was handled in a first class manner. From their immediate chat response, to their unbelievably rapid shipping; all the way from the UK to the US in 6 days! And for a very reasonable shipping fee. The packaging was fabulous; my glasses in perfect condition. I highly recommend this site with no hesitation. A plus service. Thank you Pretavoir!”
“Second time buying from Pretavoir. Great service and very thorough customer support(communicated via all 3 channels - chat, telephone and email). Very competitive prices.
Will buy again”
“This is a follow-up review. I gave a 5 star review earlier because even though the glasses I ordered were delivered defective and I had to re-order the customer service worked with me to exchange them for another pair. The second pair are perfect. I couldn't find them near me in Ohio. The price was very good. The packaging was nice and protective. It only took about a week to get the glasses each time.
I am very happy with my experience and would order again!
Holly”
