“Great product and service. The product I ordered was out of stock but Marta at Pret a Voir was so helpful to obtain an alternative and in time for my wife's birthday. Thank you so much, my wife is delighted with her sunglasses. Great service and would definitely recommend đź‘Ś”
“Ordered some Bolle sunglasses
Quick delivery and a fair price
When I checked the box there wasn't a case included
Used the chat facility on the website and explained the situation
Case was delivered 2 days later
I will definitely use Pretavoir again”
“Great experience starting from ease of ordering in website moving to competitive price and finally customer service who are very cooperative and keen too much for customer satisfaction.
Definitely it won’t be the last time”
“I have received my glasses and am absolutely delighted with them…. I had being trying to get my hands on these glasses for a long time so was delighted to find them at a competitive price on Pret A Vour. I had tried to get them at the Chanel store in Dublin Ireland but they did not stock them!! The only downside is your shipping costs your competitors don’t change for shipping. Also there were issues with customs which caused a delay with delivery this arose. This my understanding is because the shipping company had neglected to complete the customs clearance documents properly…at the cost I would expect better service from your carrier”
“Simply superb.I have been using Pretavoir for over 10 years & either reglazed existing glasses or purchased complete frames & lens
The staff are always helpful & the service is second to none”
“I have been using Pretavoir for many years now and they always get my glasses right. I had one small issue with my lenses and it was very easy to get it rectified. They answer their emails and phone calls so it's always very easy to speak to someone or get advice. Go for it and you won't be disappointed.”
“Superb service across the board.
I had been dealing with Sean via email and I required sunglasses with my prescription lenses within a 2 working day period. Sean had advised that he will make it happen, he did. In fact, everything was turned around within 1 working day.
The lab team were obviously also active in getting things done quickly.
Thanks again all.”
“I ordered Chanel frames from Pretavoir after trying them on in a high street department store. Jenny then contacted me by telephone to explain the process necessary to fit my varifocal prescription lenses. She was so helpful and friendly. We continued to email and all correspondence was answered efficiently and promptly. I can highly recommend this company not only for their customer service (Jenny in particular) but also delivery times and quality of the glasses.
I have not only received a lovely pair of designer glasses but saved ÂŁ150!!”
“My glasses broke and I contacted Pretavoir about the situation. They were very helpful and contacted the manufacturer and organised a replacement before asking to send my glasses over to swap the lenses for me. The customer care was great and they kept me informed at every step of the process.”
“Pretavoir are so good. The service, prices and value, which is all backed up by outstanding customer service is better than any other glasses/sunglasses shop I've used. Highly recommend”
“I'm a long term customer. The availability of luxury brands are great. Some brands are not available in my country so Pretavoir has been my favourite site to browse. My sunglasses always arrive in perfect conditions, with boxes, lens cloth, case (full accessories) that come with the brand. The experience of online purchases that come with luxury - nice treat for myself! Fast shipping too. Thank you!”
“Excellent service! I would highly recommend Pretavoir. Customer support was quick and helpful and they helped me choose the right glasses for me. My order arrived quickly and I am very satisfied with my glasses. If I could give 10 stars, I would.”
