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Prestige Hampers Reviews

4.7 Rating 34,125 Reviews
94 %
of reviewers recommend Prestige Hampers
Company Reviews Metrics
4.7
Based on 34,125 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Prestige Hampers Reviews
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Jason Hamer
Verified Buyer
“Excellent service, I’ve been using them for three years and there service is second to non..”
Helpful Report
Posted 2 years ago
Conor McKee
Verified Buyer
“The don’t forget the dog hamper was a great idea and well received as an extra Christmas gift. Cheers, Conor.”
Helpful Report
Posted 2 years ago
Andrew Pelley
Verified Buyer
“Very disappointing on three fronts 1) I paid for a specific day delivery, the hamper was delivered 8 days early. Apparently, its in the small print that whatever day you specify, they can deliver early if they want to 2) I called up for help, which wasn't very helpful 3) The message of whom the gift was for, and who had sent it, was missing. I had to call the recipient to see if they had received it, and they confirmed they had but they didnt know who it was from.”
Helpful Report
Posted 2 years ago
Hello Andrew, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment caused by the missing message card and the customer service you received. I will feed this back to the appropriate departments. Best wishes, Katie
Posted 2 years ago
Judy Sullivan
Verified Buyer
“Brilliant”
Helpful Report
Posted 2 years ago
David Hindley
Verified Buyer
“Ordered three Christmas hampers to three different family members on 23.12.23. All were delivered the day after. All the hampers were as described on the web site. All family members loved the contents... No hastle in ordering, straight forward and easy to order. Thank you 😊”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service. And the recipient loved her hamper!”
Helpful Report
Posted 2 years ago
Marian Wilkinson
Verified Buyer
“Easy to order people very happy with their Christmas hampers”
Helpful Report
Posted 2 years ago
Mavis Pengelly
Verified Buyer
“Was very pleased with the service and quality of the product. Thank you”
Helpful Report
Posted 2 years ago
David Murphy
Verified Buyer
“Great selection of hampers and delivery was even a day earlier than expected so, well done! The recipients were delighted with our gift.”
Helpful Report
Posted 2 years ago
Martin Nash
Verified Buyer
“Received the hamper earlier than stipulated. On checking the hamper there was no damage to the items inside. This hamper was a perfect gift to a friend, many thanks, she was delighted with the hamper. Thank you, Happy customer”
Helpful Report
Posted 2 years ago
Mavis Johnson
Verified Buyer
“Delivered earlier than planned. Contents of hamper was good.”
Helpful Report
Posted 2 years ago
Lynne Cartman
Verified Buyer
“This was bought for my daughter and husband for Christmas and they loved it.”
Helpful Report
Posted 2 years ago
Freya Hawkins
Verified Buyer
“Arrived earlier than expected, full of nice treats for my Mum & Dad.”
Helpful Report
Posted 2 years ago
Sue Hawkins
Verified Buyer
“Delivered on time. Friends extremely happy with hamper. Excellent service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Professional Reasonable Elegant Satisfying Trustworthy Incomparable Guaranteed Excellent”
Helpful Report
Posted 2 years ago
Laurence Taylor
Verified Buyer
“Gift arrived on time and was easy to track....also immediate response online when I needed to alter a delivery address .I will use this service again .”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good, year after year”
Helpful Report
Posted 2 years ago
Mr ANDREW SQUIRES
Verified Buyer
“Thank you everything good”
Helpful Report
Posted 2 years ago
Charan Singh
Verified Buyer
“Excellent service & very lovely products. Thank you!”
Helpful Report
Posted 2 years ago
Janet Prince
Verified Buyer
“Sent this as a Christmas present - the recipient was very pleased with it. Thank you”
Helpful Report
Posted 2 years ago
Prestige Hampers is rated 4.7 based on 34,125 reviews
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