Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“arrived on time .everyone enjoyed it Owen from Ontario Canada”

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Posted 2 years ago

“Recipient of the Hamper loved the gift. However, the gift arrived on Dec 17 and was scheduled for Dec 22. Minor issue but what if nobody was there.”

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Posted 2 years ago

“Perfect.. thank you!”

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Posted 2 years ago

“Delivered on time, recipient says good hamper”

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Posted 2 years ago

“Hamper much smaller than I thought! My dog hamper which was supposed to be included also never arrived!”

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Posted 2 years ago

Thank you so much for your feedback, James. I'm sorry to hear that the hamper was much smaller than you expected, and that your dog hamper never arrived. We value all feedback from our customers and really appreciate you taking the time to let us know about your experience. I have located your order and can see that our team arranged for the hamper to be sent out. Warm regards, Tom

Posted 2 years ago

“Bought the candy hamper for my sister, she was very pleased with it.”

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Posted 2 years ago

“Hamper wad delivered 8 days earlier and the recipient was away it was delivered the week before so was a total waste of money. I was absolutely gutted they didn't get their Christmas present.”

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Posted 2 years ago

Hello, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Katie

Posted 2 years ago

“We sent a hamper to my son and his wife for Christmas, he was well pleased”

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Posted 2 years ago

“Very efficient and follow up good”

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Posted 2 years ago

“Good selection, good quality. Website easy to use. Arrived ahead of schedule. Package in good shape on arrival. Unsure about value, nothing to compare it with in Canada.”

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Posted 2 years ago

“Misleading delivery advertising Unhelpful customer service Over priced and very poor value for money - even with over 50% off”

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Posted 2 years ago

Hello Anne, Thank you for your review. We are saddened to hear that you have been experiencing issues with our delivery service and we really do apologise for any inconvenience this has caused. We are incredibly sorry for any disappointment caused while contacting our customer support team on this occasion. This certainly isn't our intention! Best wishes, Katie

Posted 2 years ago

“Brilliant hampers and great service”

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Posted 2 years ago

“I ordered it. Paid for it. It arrived early.”

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Posted 2 years ago

“Everything was perfect but they arrived quite a bit earlier than arranged.”

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Posted 2 years ago

“Prefect Christmas gift for son’s future in-laws. They were really impressed with their Christmas Boutique hamper. Loved the wicker basket too x”

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Posted 2 years ago

“As usual a cracking service, product and ease of use on their website, many thanks for making my christmas.”

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Posted 2 years ago

“The three hampers were very happily received as usual”

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Posted 2 years ago

“Nice hamper and delivery on time”

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Posted 2 years ago

“Always an excellent service & product.”

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Posted 2 years ago

“fantastic service thankyou”

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Posted 2 years ago

Prestige Hampers is rated 4.7 based on 34,125 reviews