Prestige Network Reviews

Name: Prestige Network
Address: Park View House, 65 London Rd, Newbury, West Berkshire
Rating: 4.79

4.8 Rating 188 Reviews

98 %

of reviewers recommend Prestige Network

Company Reviews

Metrics

Info

4.8

Based on 188 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Prestige Network:

Established in 1991, Prestige Network offers full-service translation and interpreting in over 200 languages and works with well-known global brands, City institutions and the public sector.

Visit Website

Phone:

01635 866 888

Email:

sales@prestigenetwork.com

Location:

Park View House,
65 London Rd,
Newbury
West Berkshire
RG14 1JN

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Prestige Network 5 star review on 31st July 2019

Hakima

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast turnaround, and always keep us informed.”

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Thank you for the review. We're glad to be of service.

“Very responsive and easy to get hold of. Thank you :)”

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Thank you for the great review! We aim to please!

“Great service and quick at providing translations.”

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Thank you so much!

“Excellent translation from Italian to English in 3days. Very cost effective. I will be using them again and I definitely recommend them.”

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Thank you for your review! We aim to please!

“The transcriptions were of unacceptable quality. Very rude and unresponsive.”

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We're very sorry to hear this, if there is anything we can do, please contact us directly.

“Unbelievable service. Quick and easy. Thank you.”

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Thank you very much!

“I got noticed with only 24 hours margin that I needed 3 documents translated and certified. To make things even more difficult, I had to upload them within 12 hours of the notice. I can't believe that they managed to do it for me. Those documents were essential for a government application for my children. I can't be more thankful and not only for getting it done in time, but for the empathy in understanding the challenging and stressful situation; I felt super well taken care of, best thing ever when you are under a very stressful situation.”

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We were very happy to help! Thank you for trusting us in your time of need.

“Excellent professional service and high quality output every time! We used Prestige for transcription work over a period of approximately 6 months, and Jo and her team delivered all transcripts to a very high standard, on time every time. Our audio recordings were from zoom or telephone conversations, so the quality was not always great, but the transcription team nevertheless managed to create accurate transcripts. Some specialist jargon was used at times, and again the transcribers rose to the challenge. Presentation of their work is neat, tidy and highly professional looking. It made our work in reviewing the transcripts much easier. Thank you!”

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Thank you so much for such a great review. We are super glad you are happy with our service and hopefully we'll be able to help again in the future! :)

“Very pleased with the service.”

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Thank you very much, if you're happy, we're happy!

“This was the first time I had used a transcription service and Prestige Network were great. I was shocked at how quickly my transcripts were returned to me! The service was excellent and I will certainly use again.”

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Thank you very much Katie! We're glad you're happy with our service and can't wait to work with you again!

“I would recommend prestige to other organisations, very efficient and can rely on them for deadline submission”

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Thank you, Julie! We aim to please :)

“Apologies in the delay in giving you this feedback re: Greek telephone interpreter booking on 27th November 2020. I contacted Prestige with less than an hour available to request a Greek language interpreter to support an urgent face-to-face visit by our Consultant and a Senior Practitioner to a care home resident. I was so impressed with Suzi’s can-do response; undeterred by the fact that the meeting was due to take place in 50 minutes, she immediately took action to try to meet this request. As soon as she was able to ascertain that the potential interpreter was too far away to able to make it to the address in time she contacted me to explore alternatives. We then agreed to complete the visit with remote support from the interpreter using Zoom. Suzi liaised with the care home and the visit was able to go ahead. I feel that she really pulled out all the stops to make this happen in good time and without any hitches. The Consultant and Practitioner were extremely impressed with the quality of the interpreter and told me that she was not only very skilled in being able to communicate with the person they were visiting who has fairly advanced dementia, but that the interpreter's ability to provide emotional support to the person was fantastic and made a potentially very difficult visit/ assessment more effective from their point of view and provided support and reassurance for the individual they were visiting. Thank you to Suzi for such a prompt and successful response to a very last minute request and to the interpreter from our Consultant and Practitioner who said she was “absolutely brilliant.” This was an outstanding example of an exceptional response to a very late request from Prestige - my experience over the past three years of using Prestige who are now our preferred provider for interpreters and translations has been that they consistently provide high quality and promptly delivered services. Their staff are always friendly, responsive, competent and go the extra mile to provide excellent customer service. Thank you to all at Prestige.”

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“I have never be disappointed with the service provided, once we send an email to request transcript everything is done so smoothly and efficiently. The transcription is delivered before time and I have never chased for transcription from the time we have been using Prestige. Very good service and reliable please keep the good work. Dawn and her team are very efficient. The quality of the transcription is very good. Thank you.”

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Thank you for your great review and we are always happy to work with you!

“We got tremendous service from Prestige; very quick and responsive when we had asked for an urgent project. We really appreciated the work and will continue to use Prestige going forward.”

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Thank you for your custom and your fab review. Always happy to help!

“Quick, efficient and accurate … great service”

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Thanks so much Ali, we really appreciate your review!

“We have been using Prestige for translation and interpreting services at my place of employment. We are always so impressed by how speedy and efficient you are at Prestige!”

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Thank you so much for your review, Emily! We're glad we can help :)

“The company is very professional. The service provided was exceptional with excellent turn round times.”

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Thank you so much for your kind words :)

“I used to be an employee of PN. They were a nice company to work for and the fact that we were helping people access vital public services really appealed to me. Fifteen years on, I am working in the community mental health division of the NHS and I feel that the support Prestige provides is invaluable in respect of make public services accessible and equitable for everyone in the UK.”

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Thank you so much for your kind words, we love to support all!

“Had an amazing interpreter (DA) from Prestige Network 13/02/2020. The Interpreter was very professional and went beyond the call of duty to help the professionals and the client when the appointment took an unexpected frightening turn. The interpreter was composed, very kind and vey supportive. So thankful for the support from this interpreter (DA), I commend her. Thank you Prestige.”

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Thank you so much for taking the time to leave this review, we are so lucky to work with an amazing team of interpreters. We will pass on your feedback to the interpreter in mention!

“I would recommend them, they were fast. Easy to talk too. Any questions, i just phoned and asked, or emailed. Very helpful, yes i would use again.”

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thanks Julie, glad to be of service!

Prestige Network is rated 4.8 based on 188 reviews