Prestige Network Reviews

Name: Prestige Network
Address: Park View House, 65 London Rd, Newbury, West Berkshire
Rating: 4.79

4.8 Rating 187 Reviews

98 %

of reviewers recommend Prestige Network

Company Reviews

Metrics

Info

4.8

Based on 187 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Prestige Network:

Established in 1991, Prestige Network offers full-service translation and interpreting in over 200 languages and works with well-known global brands, City institutions and the public sector.

Visit Website

Phone:

01635 866 888

Email:

sales@prestigenetwork.com

Location:

Park View House,
65 London Rd,
Newbury
West Berkshire
RG14 1JN

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Prestige Network 5 star review on 31st July 2019

Hakima

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While Prestige Network did deliver the service, it was delayed and required me to follow up my order.”

Helpful Report

“Prestige has not always delivered when requests has been submitted for face to face interpreters.”

Helpful Report

Thank you Kevin for your review and feedback. As you can imagine we provide interpreters in over 200 languages up and down the country for a diverse client base. There will be instances when an interpreter may not be available for a specific time and location, especially for rare languages, but we will always work with colleagues to find a solution. Please do email Waheeda Soomro: ws@prestigenetwork.com to discuss this further. Best regards PN

“Prompt translation and response”

Helpful Report

Thank you for your feedback!

“Prompt action to requests for translation services. However, for some time I have been asking for an overview of information regarding our requests for the last two years - which practices are our biggest users, what is the most requested format and language, etc. Still waiting for a response, although I haven't chased it up recently”

Helpful Report

Thank you for your feedback. We will investigate this and will contact you! Sorry about the delay!

“Although the quality of translations is usually good, project management is often poor.”

Helpful Report

Hi Jonny, thanks for your review. We're sorry to hear you've had issues with our project management and will be in touch as soon as possible to discuss how we can ensure this doesn't happen again moving forward.

“Mel Woolgrove always a complete delight to deal with. Translation services high quality. However, have only given an average rating because on the one occasion when your interpreter completely messed up on a telephone translating job, I felt that it would have been reasonable (given that we are very regular customers) to waive the fee charged in it's entirety, which wasn't done. I was embarrassed in front of a client for something that was entirely your fault. Therefore I have rated accordingly.”

Helpful Report

Peter, thank you for your honest review. We would again like to take this opportunity to apologise for the issues you experienced during that job and reassure you that we are taking every step to ensure that this doesn't happen in the future. Thank you for your kind words regarding our translation services.

Prestige Network is rated 4.8 based on 187 reviews