Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.53

4.5 Rating 496 Reviews

92 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 496 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 23rd December 2024

Hilary

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

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“Guest service was good in responding to queries via email.”

Helpful Report

(85) - Posted 6 years ago

“Portland Brown was very good at responding to an inquiries and issues that I had while staying at their property.”

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(51) - Posted 6 years ago

“All the staff were always very helpful with all requests and acted very promptly to every one of the requests.”

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(185) - Posted 6 years ago

“Team was very responsive, cleanly and had everything available that we would need”

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(67) - Posted 6 years ago

“High reactivity to client's special requests”

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(34) - Posted 6 years ago

“location of accomadtion”

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(35) - Posted 6 years ago

“The cleaning service, that also cleaned the dishes and took care of the garbage”

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(34) - Posted 6 years ago

“Everything was arranged perfectly. Really enjoyed the stay. The service ladies were very nice and did the cleaning perfectly. Thank you.”

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(45) - Posted 6 years ago

“Thoroughly enjoyed 3 months at Fenman House in Kings Cross. The PB team was alway responsive and communicative. I was given advance notice of all maintenance checks. Facility was clean, well-maintained, and luxurious. Would highly recommend.”

Helpful Report

(90) - Posted 6 years ago

“I was away from my family but staying with PB made my time away much more pleasant. I always felt that help was just a call away. All the proactive communication was a pleasant surprise indeed. Overall a most professional team and a great customer experience. I would stay again or recommend a friend in a heartbeat!”

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(209) - Posted 6 years ago

“The apartment was great - really clean, and in a good location. Portland Brown were really responsive and helpful!”

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(184) - Posted 6 years ago

“comfortable stay, great service.”

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(62) - Posted 6 years ago

“Hospitality is outstanding. The service and staff cooperation was also good. The location and reaching out to apartment is also good. The room comfort was also nice . In future I would like to visit your hotel again. Thanks!”

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(55) - Posted 6 years ago

“Service was very good and queries were replied to on a very timely basis. Issues were dealt with promptly.”

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(179) - Posted 6 years ago

“fantastic customer service and very friendly people.”

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(110) - Posted 6 years ago

“Prompt response all the time. They work efficiently and make sure tenants are comfortable during the stay.”

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(166) - Posted 6 years ago

“Small overpriced apartment. Got constantly disturbed by the staff. Out of 1.5 months, they had to come in my apartment several times, and gave me less than 24h notice with no chance to say no or to get a proper answer in time. When the cleaners came to the apartment, they let half drunk cans, and lights switched on. Lift broke several times. Yes it’s nice to have a welcome pack but everybody does it.”

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(53) - Posted 6 years ago

“Excellent responsiveness and service.”

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(91) - Posted 6 years ago

“I think Excellent will be a better definition of our experience. The staff had an exceptional degree of being service oriented. Every issue we had was promptly resolved and the team did their outmost efforts to enable us to have a smooth start in the UK and focus on work and other relocation logistics.”

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(35) - Posted 6 years ago

“Location, weekly service”

Helpful Report

(91) - Posted 6 years ago

Portland Brown Ltd is rated 4.5 based on 496 reviews