Portland Brown Ltd Reviews

4.5 Rating 467 Reviews
91 %
of reviewers recommend Portland Brown Ltd
4.5
Based on 467 reviews
Customer Service
Communication Channels
Telephone, Email
Read Portland Brown Ltd  Reviews
Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Anonymous
Anonymous  // 01/01/2019
Incredibly timely response to questions and requests. Friendly and helpful staff. Very nice cleaning service. All in all fantastic service.
Helpful Report
(86) - Posted 5 years ago
Great cleaning, fast and efficient customer service. Very friendly staff.
Helpful Report
(36) - Posted 5 years ago
It is a beautifully maintained apartment with excellent facilities. Portland Brown reacted quickly and efficiently to any queries.
Helpful Report
(36) - Posted 5 years ago
It has an incredibly nice support team and very fast service. I was astonished.
Helpful Report
(58) - Posted 5 years ago
Absolutely great service. No issues at all over 5 weeks, unlike most other services I've used.
Helpful Report
(37) - Posted 5 years ago
very good service, very good cleaning, proper interior
Helpful Report
(44) - Posted 5 years ago
By responding rapidly and effectively to my requests. Example: i asked for a baby chair or a shaker and got quick response.
Helpful Report
(76) - Posted 5 years ago
The service was perfect, as they were Always helpful and issues could be resolved within one day.
Helpful Report
(89) - Posted 5 years ago
Bath bombs in the beginning made my day! Also, a super nice service. :) And the maid service was just awesome - very friendly girls and very very clean apartment. And a bathtube was great. However, the apartment itself was very dark, washroom lacked furniture and I needed to keep all my cosmetics visible to everyone who visited and look at the clutter all the time, no chair or anything to leave my clothes when taking shower and the kitchen panel near by the floor was constantly falling down. What's more, the living room was much smaller than in the pictures. I know the pictures were only for demonstration purposes but for me the difference was too big to be acceptable. Overall, it was a nice stay.
Helpful Report
(68) - Posted 5 years ago
Fantastic furnished apartment with everything that I needed.
Helpful Report
(56) - Posted 5 years ago
great location; great appartment
Helpful Report
(40) - Posted 5 years ago
Very clean and modern Apartment. Staff was always very friendly and super helpful, especially with their responstime, which was outstanding!
Helpful Report
(51) - Posted 5 years ago
Always available and very polite.
Helpful Report
(56) - Posted 5 years ago
Always came back soon, when something was wrong with the apartment.
Helpful Report
(174) - Posted 5 years ago
Quick response on requests Good service of cleaning, Very good that provided mattress sheets etc for guests Overall happy with apartment
Helpful Report
(166) - Posted 5 years ago
Very professional. Few issues experienced and those that did pop up were quickly remedied.
Helpful Report
(78) - Posted 5 years ago
Nice stay with Portland, very effective and quick customer service.
Helpful Report
(146) - Posted 5 years ago
The Guest Relations team is exceptional.
Helpful Report
(59) - Posted 5 years ago
Some lights were burned out many times, so I have to replace them again and again. However, customer relation team was really helpful to assist me.
Helpful Report
(57) - Posted 5 years ago
Great accommodation, service and responsive management team.
Helpful Report
(42) - Posted 5 years ago
Hi Neil, Thanks for the positive feedback! We love to hear about our guests' experience and I'm so glad you had a good stay with us. Kind Regards, Joana Sobral Senior Guest Relations Executive
Posted 5 years ago
Portland Brown Ltd is rated 4.5 based on 467 reviews