Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,240 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lamp shade, excellent customer service as always!”

Helpful Report

Posted 2 years ago

Hi there Charlotte, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great company stunning lights.”

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Posted 2 years ago

Hi there Rhian, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Love the products and when we had an issue with one of our fitting, they were super helpful and resolved straight away.”

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Posted 2 years ago

Hi there Rachel, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Impressive range and easy to use site. Would be better if there was the suggested size of shade for those of us who are more clueless”

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Posted 2 years ago

Hi there Gaynor, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 2 years ago

“Great service, easy to order and delivered quickly. Wouldn't hesitate to shop at Pooky again. Thanks”

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Posted 2 years ago

Hi there Victoria, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Excellent service as purchased goods & points problem sorted very efficiently.”

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Posted 2 years ago

Hi there Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great customer service and beautiful lighting. After ordering the wrong gallery for my lights, they swiftly responded with the correct one to order and how to send back the other. More impressive as it was on 2 Jan.”

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Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I absolutely love my recent purchase of two lampshades from Pooky. They arrived quickly and were well packed. They look lovely in my bedroom!”

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Posted 2 years ago

HI there Nadine, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Very pleased with my purchase. The lamps and shades I ordered arrived promptly, they were immaculately packed (meaning no damage or issues from transport) and now bring light and joy to my home.”

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Posted 2 years ago

Hi there Silvi, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“I very much rate the style and quality of the two shades, purchased recently. Although I made one order for two shades, one went rogue ... however, it was made eady to bring this error to the attention of Pooky. The followed througj and resolved the usdye swiftly. Thank you. Melanie (Monmouth)”

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Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Kindest regards, Em

Posted 2 years ago

“We absolutely LOVE our Pooky rechargeable lamp! We are constantly moving it around and it lasts for hours.”

Pooky 5 star review on 10th January 2024

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Posted 2 years ago

Hi there, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 2 years ago

“So happy with my rechargeable lamp it’s beautiful so much so I have ordered another really prompt service would highly recommend”

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Posted 2 years ago

Hi there Joanne, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Great lampshade, love it!”

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Posted 2 years ago

Hi there Rosie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Possibly the best customer service team I've dealt with. Incredibly helpful - thank you !”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Great customer service and lovely products.”

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Posted 2 years ago

Hi there Charlie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Very efficient delivery and great product range”

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Posted 2 years ago

Hi there Laura, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Love the huge range of lighting options and styles. So much to choose from for every room in the house - and all such beautiful designs.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 2 years ago

“Always had excellent service and highly recommend the products. I recommend you to family and friends”

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Posted 2 years ago

Hi there Laura, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“parcel arrived quickly and well packed”

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Posted 2 years ago

Hi there Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I bought the rechargeable table lamp base for my daughter. She absolutely loves it, but chose a different shade, so I sent back the original one and ordered the new colour. As they live on a barge having a table lamp which can be moved around and recharged anywhere is really perfect.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,240 reviews