Pod Point Limited Reviews

4.6 Rating 39,701 Reviews
90 %
of reviewers recommend Pod Point Limited
4.6
Based on 39,701 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Point Limited Reviews

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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5
Verified Buyer
The installer came within a few days of ordering and was extremely professional. The cabling is neat and unobtrusive and the charge point nice and convenient for us. We had a small problem with our earthing which needed a visit from the network operator to resolve. Pod Point rescheduled us for the final connection which only took a few more days. We're very pleased with the communications and with the installation.
Pod Point Limited 5 star review on 25th September 2023
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Posted 7 months ago
5
Michael Gill
Excellent service from start to finish. The initial online site survey was easy to complete. The time to instal from first contact with Pod Point was excellent - from purchase to instal in just 4 days! The installer / electrician was excellent. Arrived on time, explained everything, nice neat job - really good fella.
Pod Point Limited 5 star review on 19th September 2023
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Posted 7 months ago
5
Tony Joyce
The installer was polite efficient and tidy. He clearly explained all that he was doing and also how to connect. He also showed me the App and how to use it. He recommended that I should extend the warranty by 2 years.
Pod Point Limited 5 star review on 19th September 2023
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Posted 7 months ago
5
Verified Buyer
Quick and easy install
Pod Point Limited 5 star review on 19th September 2023
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Posted 7 months ago
5
Joanne Rayner
Mike was very professional, explained everything and answered all our questions. He did a great job, very tidy. Pod point looks and works great. Very happy customers.
Pod Point Limited 5 star review on 18th September 2023
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Posted 7 months ago
5
Adrian List
Don’t think it could have been better, great experience from point of order, through to installation and handover. The chap that fitted it was brilliant, and did an amazing job. Well done everyone
Pod Point Limited 5 star review on 15th September 2023
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Posted 7 months ago
5
Verified Buyer
We are really pleased with our new Pod Point 7kw home charger. Haydn did a fantastic job at installing it for us without making any mess whatsoever. Everything was explained to us during the installation, all cables installed either hidden or neatly along the wall inside the garage. I was going to email PodPoint anyway to say how impressed we were with Haydn and he is a credit to their team. Then this review request came along so thought even better i’l mention him on here! The charger is very simple to use, we have gone for the tethered version as its much easier. You can then use the charger via the App with a variety of schedules or just have it always on. Its very versatile.
Pod Point Limited 5 star review on 14th September 2023
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Posted 7 months ago
5
Tom Kahler
Very professional & efficient
Pod Point Limited 5 star review on 13th September 2023
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Posted 7 months ago
5
Deirdre Kelly
Very neat and tidy workmanship. Pleasent staff
Pod Point Limited 5 star review on 13th September 2023
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Posted 7 months ago
5
Octave Akoue
The engineer was knowledgeable,professional and very friendly
Pod Point Limited 5 star review on 13th September 2023 Pod Point Limited 5 star review on 13th September 2023
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Posted 7 months ago
5
David Hurn
Excellent service, could not be happier. Clear communication on arrival time and what was needed. Fully explained what he was going to do. Work carried out quickly and efficiently with minimum disruption. Charger fusebox and charger display all clearly explained clearly. Polite and friendly service done to high standard.
Pod Point Limited 5 star review on 13th September 2023 Pod Point Limited 5 star review on 13th September 2023
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Posted 7 months ago
5
Lefkios Panayiodou
Guy , our Pod Point installer was friendly and very efficient he was very professional in fitting our charger ,nothing was a problem Finish was neat and tidy ,no wires showing ! very pleased with the charger . thanks Pod Point . Lefkios from Northolt
Pod Point Limited 5 star review on 12th September 2023
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Posted 7 months ago
5
Dominic Cyriax
The installer arrived on time and was able to start work quickly. He worked efficiently and did a very neat job. He helped me set up the charger and talked me through how it worked. Overall I'm very impressed by the service.
Pod Point Limited 5 star review on 11th September 2023
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Posted 7 months ago
5
Andy Slark
My engineer, Joe, was superb. I could not rate him highly enough. Punctual, polite, incredibly knowledgeable and clearly very qualified, the job couldn't have gone smoother. I am very impressed with everything so far to date.
Pod Point Limited 5 star review on 9th September 2023
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Posted 7 months ago
5
John Butler
Michael did a great job. He messaged me the day before and arrived this morning bang on time. My installation was very straight forward, so he handed it over to me in a couple of hours. Fully explained and all working well. Very pleased.
Pod Point Limited 5 star review on 5th September 2023 Pod Point Limited 5 star review on 5th September 2023
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Posted 7 months ago
5
Martin Hook
Excellent service from ordering on line to complete installation. Ordered online, very detailed questionnaire but easy to follow and understand. Quick telephone call from Pod Point to make sure all is what I required. Jim the electrician contacted me 3 days early than planned to see if it can be fitted sooner, yes. He came round, very friendly, went through where wanted it. Kept area tidy and very professional. Explained everything once fitted.
Pod Point Limited 5 star review on 2nd September 2023
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Posted 7 months ago
5
Verified Buyer
Excellent service from first point of contact to installation. App is very informative.
Pod Point Limited 5 star review on 26th August 2023
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Posted 8 months ago
5
David Blair
Amazing service from the initial process of the pre-installaion survey to the scheduling, culminating in a very positive installation by a great engineer. I could not recommend highly enough.
Pod Point Limited 5 star review on 25th August 2023
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Posted 8 months ago
5
Verified Buyer
Very clean and efficient installation. Arrived early and completed within a couple of hours. Answered all my questions and have a demo. So far so good!
Pod Point Limited 5 star review on 24th August 2023
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Posted 8 months ago
5
Kenneth Herbert
Installer Mike, efficient, knowledgeable, and just happy to do his job. Excellent work and really pleased with the outcome
Pod Point Limited 5 star review on 24th August 2023
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Posted 8 months ago
5
Ken Hunter
Excellent service from start to finish. The engineer was first-class and couldn't have been more helpful and courteous
Pod Point Limited 5 star review on 23rd August 2023
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Posted 8 months ago
5
Graham Burns
The whole process was really slick. Paid for it and the next day it was installed. Jack, The installer turned up on time, really helpful when asked questions about the installation and how it worked. He was tidy and the installation quality was excellent. After purchase a quick call from the scheduler arranged an installation date and time slot then an eta was confirmed by the installer soon after. From the ordering to installation the process was completely hassle free. Would definitely recommend.
Pod Point Limited 5 star review on 22nd August 2023
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Posted 8 months ago
5
Tarun Shome
Fantastic service. Quick appointment, professional and very neat installation. The fitter was neat, courteous and very knowledgeable. Note that the dodgy brick filling seen in the photograph was from cavity wall installation, NOT the Podpoint installer. The Podpoint installer ran the cable straight into the back. A really neat job.
Pod Point Limited 5 star review on 21st August 2023
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Posted 8 months ago
5
SHARON CLARKE
Pod Point team are so professional and helpful, within a very short time of placing my order the team were in contact with me to discuss the finer details of my installation. The installation engineer arrived on time and gave a full overview of his scheduled work. The installation took around 90 minutes including tidying up brick dust!!! So impressed with the Pod Point installation - I will definitely recommend Pod Point to my friends.
Pod Point Limited 5 star review on 21st August 2023
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Posted 8 months ago
5
Tom Giles
Friendly service, very helpful and knew lots about the product. Very happy with the result. Looks great.
Pod Point Limited 5 star review on 17th August 2023
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Posted 8 months ago
5
Paul Squires
Engineer was punctual, polite & helpful. Nothing was too much trouble. Very impressed with the work carried out. Cable and pod neatly installed. Would highly recommend. 10/10.
Pod Point Limited 5 star review on 17th August 2023
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Posted 8 months ago
5
Jack Bannister
Prompt installation only a few days after placing an order, engineer was great, very informative and a tidy install.
Pod Point Limited 5 star review on 9th August 2023
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Posted 8 months ago
5
Peter Gough
Easy to place an order. Installation was very professional. Clear documentation for thr product
Pod Point Limited 5 star review on 9th August 2023
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Posted 8 months ago
5
Matthew Plumridge
Simple process from ordering to installation. Installation was booked very quickly and the engineer arrived in the timeframe given. He went over the installation and cable route and then very neatly installed everything. Once the installation was complete he went over the operation and how to add to my pod point app. All in all very happy with the whole process.
Pod Point Limited 5 star review on 4th August 2023
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Posted 8 months ago
5
Darren Harrison
On time and clean working great job by installer
Pod Point Limited 5 star review on 3rd August 2023
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Posted 8 months ago
Pod Point Limited is rated 4.6 based on 39,701 reviews