Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,513 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Good range of components and useful guide made selection of the correct items easy. Fast delivery as well”

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Posted 4 years ago

“Excellent website, price, product and delivery. Couldn't ask for more!”

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Posted 4 years ago

“Good prices & good package deals. Nice friendly staff to deal with over the phone that actually know the products they’re selling.”

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Posted 4 years ago

“Excellent service and fast delivery. Good quality fittings cheaper than local merchants even allowing for postage. Genuine feedback from first time customer. Buy with confidence !”

Plumbing Supplies Direct 5 star review on 23rd January 2022

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Posted 4 years ago

“Superb fast service,can’t say any more really but would use again and definitely recommend!!!”

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Posted 4 years ago

“Very helpful on the phone and item arrived on time as promised.”

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Posted 4 years ago

“Arrived in good time. Best price online. Top lads.”

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Posted 4 years ago

“My order was initially wrongly supplied. My first attempts to make contact by phone failed, but once I got through the response was very good and the correct item was despatched and received.”

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Posted 4 years ago

“Good match for my old one. Quickly processed and dispatched. Would order from this supplier again.”

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Posted 4 years ago

“Took a long time to arrive then useless as Washer too big for 40mm flush pipe.”

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Posted 4 years ago

“Great item and unbelievably quick postage. Would highly recommend.”

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Posted 4 years ago

“It would have been nice if someone could have let me know item was not in stock with out me chasing it . Poor customer relations”

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Posted 4 years ago

“Not the best clamp”

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Posted 4 years ago

“Good fast service for something I needed in a hurry.”

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Posted 4 years ago

“Good website to work through, extremely satisfied. No issues with product as I have happily used it for many years.”

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Posted 4 years ago

“Good price. Delivery on time.”

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Posted 4 years ago

“Not satisfied with customer after sales support. Purchased a rothenberger hot bag. The MAPP gas and torch arrived in good condition but the actual bag was torn. Tried phoning multiple times well working business hours and messaged customer support with zero reply. Was gonna leave it alone but they sent me a well cheeky email asking for a review after they blatantly naused me. Well boys, here’s ya review. Hope you choke on it.”

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Posted 4 years ago

“Great service speedy delivery and a pleasure to do business with.”

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Posted 4 years ago

“Excellent service from Plumbing Services Direct”

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Posted 4 years ago

“Good product. Does what it says. Delivery a bit slow, but the two containers were well packed.”

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Posted 4 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,513 reviews