Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,706 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,706 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Great service and fair pricing, I have used this company for a while now and haven't been let down.”

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Posted 1 year ago

“Quick efficient service thank you”

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Posted 1 year ago

“Good price and excellent service”

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Posted 1 year ago

“Ordered a replacement Dudley Niagra pneumatic flush valve for my concealed cistern, paid for standard delivery and it arrived late afternoon the following day. It was much cheaper than other sites selling the same product. Excellent service cannot say more.”

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Posted 1 year ago

“Excellent super fast delivery.”

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Posted 1 year ago

“Please with 24hour delivery, thank you”

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Posted 1 year ago

“Great people to deal with and very quick delivery, will definitely buy again. Highly recommended.”

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Posted 1 year ago

“Delivered promptly, and all good”

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Posted 1 year ago

“Great service and great price.”

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Posted 1 year ago

“Seems to be a fairly efficient service, part received was what I asked for and reasonably priced so will use them again”

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Posted 1 year ago

“Fast delivery of a part I was struggling to find.”

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Posted 1 year ago

“Would have been 5 stars but first product came in a creased box and the circular clear seal had been undone. The product (Dudley pneumatic flush valve) looked ok so I fitted it. Unfortunately, the short flush bellows leaked. Plumbing Supplies Direct despatched a replacement immediately and it's due to arrive tomorrow. So, PSD you were great in your response to the issue thank you.”

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Posted 1 year ago

“Ordered this set a month ago. I am still waiting on 2 items… this was a present for an apprentice so not ideal… the customer service is great however the set should not be sold unless it can be shipped complete… or at least say ‘missing 3 items’ (I received the ‘set’ missing 3 items). Would have hoped for some compensation or similar…”

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Posted 1 year ago

“Very prompt and efficient service”

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Posted 1 year ago

“The Part i required was not in stock so recieved an email to notify of it being out of stock and recieved a refund.”

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Posted 1 year ago

“Not offering what is advertised is a challenge to anyone considering ordering off your site”

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Posted 1 year ago

“Prompt, efficient service AAA+++”

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Posted 1 year ago

“Excellent transaction. Will order again.”

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Posted 1 year ago

“It works and delivered on time”

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Posted 1 year ago

“Great company for plumbing tools, thanks a lot”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,706 reviews