Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,707 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Great bit of kit good price”

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Posted 1 year ago

“To be fair to PSD, the delay in delivery was down to the manufacturer (or wholesaler), but PSD did alert me to the problem and twice gave me the option of cancellation and a refund. I declined because I could afford to wait. However, when the goods arrived, it was without warning - not a problem since the package was small enough to fit though my letter box. The item was welled wrapped, but turned out to be damaged (a piece of the gasket had been broken off). I informed PSD a week ago, sending them the photo attached to this review and asking for a replacement, but they haven't replied.”

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Posted 1 year ago

“Great service and fast delivery.”

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Posted 1 year ago

“Excellent service well informed on the delivery which was within the timescale given. One small issue the part supplied was a different design to the one expected. It does the same job but it would have been good to have been informed of this change.”

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Posted 1 year ago

“Product was as described and packaged well, no delivery attempt made by the service provider, no card left, item was left at the local post office for us to locate and collect.”

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Posted 1 year ago

“Great service and communication, spot on,fast delivery”

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Posted 1 year ago

“Excellent service. Thank you”

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Posted 1 year ago

“Great product and quick delivery”

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Posted 1 year ago

“The shears are excellent for cutting multi foil layered insulation. Quick delivery time.”

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Posted 1 year ago

“Ordering was easy and the part arrived the next day. Very pleased with the quality of the product and service. Part fitted and is working well.”

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Posted 1 year ago

“Working without any issues”

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Posted 1 year ago

“Exactly the fitting I was looking for but couldn't find locally. A reasonable price and arrived within 24 hours.”

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Posted 1 year ago

“Still not received, no email confirming order,no email with tracking details, just this email to submit review so not a good experience”

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Posted 1 year ago

“Good we site with helpful information. Easy to order and fast delivery”

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Posted 1 year ago

“Item arrived on time and was the cheapest available online.”

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Posted 1 year ago

“Prices for the parts I bought are really good and items arrived within a couple of days! So from a simple purchase process of a know branded product, this is great 👍”

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Posted 1 year ago

“Very good and fast delivery”

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Posted 1 year ago

“Great value and quick delivery”

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Posted 1 year ago

“Excellent service and fast delivery. Recommend.”

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Posted 1 year ago

“Excellent and fast efficient service my purchase arrived on time despite Christmas delivery delays and am very satisfied highly recommended this company”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,707 reviews